July 9, 2013 - Vol 5, Issue 14
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Parking CARES Symposium, August 5-6
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Cleveland Clinic's world-class care begins with the parking experience.The renowned medical center, in cooperation with the International Parking Institute, will present a unique look at how its award-winning Parking Services department operates 44,000 spaces, 11 garages, 116 surface lots, and 24 valet locations to serve 50,000 internal customers in its Northeast Ohio Health System.
You are invited to the first Parking CARES Symposium, August 5 and 6, to learn about the innovative CARES model that efficiently and effectively balances patients, employees, visitors, and guests, while keeping patients first.This dynamic two-day event will include six sessions that will review all of the best practices of the Cleveland Clinic's Parking Services operation and its CARES model, which presents a balanced scorecard approach to a patient-focused, service-oriented parking program.
The Cleveland Clinic Parking Services team was awarded the 2013 Silver Award from the Partnership for Excellence (Malcolm Baldrige State Level Program). This award is the nation's highest honor for performance excellence through innovation, improvement, and visionary leadership.
Visit the Parking CARES Symposium website for complete details, including the agenda, travel information, attendee list, and to register.
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IPI Parking Quick Poll: One Question. One Chance to Win a $25 Amazon Gift Card
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Are decision-makers' attitudes about the role parking plays better, worse, or the same? Please answer the one-question IPI Parking Quick Poll. Respond anonymously, or provide your email address and enter to win a $25 Amazon.com gift card! Click here to respond today.
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IPI's Next Webinar: Food Truck Wars
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The prevalence of food trucks is exploding in cities all across the county. This is causing city parking departments to find unique ways to balance the needs of restaurants, citizens, and entrepreneurs in what many have deemed the downtown food truck wars. Register for this IPI webinar to see what Las Vegas, Lexington, Ky., and Seattle are doing to tackle the challenges that food trucks pose.
Instructors:
Brandy Stanley, MBA
Parking Services Manager, City of Las Vegas
Gary Means, CAPP
Executive Director, Lexington & Fayette County Parking Authority
Mike Estey
Parking Operations & Traffic Manager, City of Seattle
July 24, 2013 2:00 p.m. EDT/ 11:00 a.m. PDT (60 minutes)
$35 IPI Members
$50 Non-Members
For more information and to register!
All CAPP candidates and graduates who register and participate in the webinar will receive .5 points toward their CAPP certification or recertification requirements.
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The Parking Professional: Meet IPI's New Chair
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Don't tell anyone, but newly-elected IPI Chair Liliana Rambo, CAPP, fell into parking because she wanted a space, well, for free. A student at Miami-Dade Community College-Downtown Campus in 1987, Rambo was chatting with a friend who worked as a cashier in the garage nearest the administrative offices, and the friend asked if Rambo might like a cashiering job too. "I thought this would be very convenient," says Rambo. "I could go to school and then go to work without moving my vehicle, plus I would get free parking!" She applied for the job, took the required math test, and was immediately bumped up to an accounting clerk position. And that, as they say, was how Rambo became a parking professional.
IPI members can read the rest of this feature and the online version of the July issue now.
Questions, comments, or thoughts about The Parking Professional? Share them with editor Kim Fernandez.
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Coming Soon: Results of a Survey Comparing Parking Trends Around the World
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This summer, thanks to an exciting collaborative project of parking associations around the world, parking trends will be compared using a trends survey similar to IPI's Emerging Trends in Parking. Participating countries so far include Australia, Brazil, England, the U.S., Canada, Finland, Ireland, Spain, the Netherlands, Germany, and Norway. Results will be presented and discussed at the second annual Global Parking Associations Leadership Summit (GPALS) in Dublin, Ireland, September 11, in conjunction with the EPA Congress, and publicized following the meeting.
GPALS was first established by IPI in 2012 to provide an opportunity for parking association leaders to gather, share information, and learn from each other in a friendly forum that encourages discussion and dialogue on a wide range from topics. Learn more about GPALS and for information about participating in the survey, contact Helen Sullivan. For information about attending the meeting in Dublin, please contact Alison Tooze.
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New RFPs Posted
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 These are the latest parking RFPs available at the IPI RFP Portal. Access to complete RFP details is a benefit of IPI membership.
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Learn from Your Peers at the Parking Matters® Blog
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Sign up to receive Parking Matters® Blog posts as they are published (about two to three times each week). Recent posts:
- Getting a Charge by Dave Feehan
- Friendly, not... by Doug Holmes, CAPP
- How Does your Call System Stack Up? by Helen Sullivan
Join the conversation and sign up for free.
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Industry Headlines From IPI's Social Media
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Did you know that IPI provides an easy way to follow the latest news and trends in the parking and transportation industries? Join us on Twitter, Facebook, LinkedIn, and the Parking Matters® Blog. Here are just a few examples of the stories you may have missed:
Official: Anthony Foxx is the new Secretary of Transportation. Senate just confirmed http://ow.ly/ms316
Five parking jobs currently available http://ow.ly/mAsXb
Berkeley battles parking problem with free bus passes http://ow.ly/mABm6
Jakarta lost 70 percent of its on-street parking revenue http://ow.ly/mADuQ
Reverse angle parking added to downtown Topeka block http://ow.ly/mAHrp
New parking program in Iowa City http://ow.ly/mBmnJ
Free parking and wi-fi to boost trade in Northampton town centre http://ow.ly/mLsZN
Free parking trial in Blenheim's CBD http://ow.ly/mLtm0
Mayor and 'parking fairies' to hand out cash http://ow.ly/mLubC
Sustainable Parking Finds Its Spot http://ow.ly/mLN2F
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Free IPI Membership Benefits 101 Webinar
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IPI will host a free webinar on Thursday, July 11 at 2:00 p.m. EST to provide current and prospective IPI members with an overview of the many available membership benefits. Participants will learn how to access the online benefits on the IPI website and how to take advantage of many other IPI programs and services. Participants will also have time to ask questions.
Presenter:
T.J. Cantwell, IPI membership director
Thursday, July 11 at 2:00 p.m. EDT /11:00 p.m. PDT (60 minutes)
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Get Your News Published in the IPI Parking NewsLink
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IPI will post a link to member's unedited news releases in the special Parking NewsLink section of our website. News about parking people, promotions, product launches, awards, contracts, grants, openings, and mergers are all welcome. From the home page at parking.org, just click on the Parking NewsLink icon and follow the prompts to submit your news. This is an effective way to boost visibility for your news and optimize internet search capability. Reading the news releases that appear on Parking NewsLink is also a great way to see what others in the industry (including your competition) are doing!
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