August Greetings!
Summer is winding down and it's back-to-school time...and time for planning Fall staff development and retreats. I thought this would be the perfect time to share some cool "rules" and retreat resources.
In this edition of the Communique' you'll find:
- Rules for receiving criticism...without getting defensive
- "Rules of the Road": A retreat exercise to use with your staff
- 3 Simple Rules in Life
PLUS...I need your input!
I'm going to be updating an old article on "Rules for Road Warriors" and sharing it--and your suggestions--in next month's Communique'.
WHAT'S YOUR BEST IDEA FOR MAKING TRAVEL LESS STRESSFUL AND MORE FUN?
Enjoy the back-to-school season...and please let me know how I can assist with your upcoming Fall in-service or off-site staff event!
All the best,
Communication Expert, Speaker & Author of the book
Now available on Kindle too!
Click logo below to watch Sarita's 2012 TEDx Talk!
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Rules for Receiving Criticism
Without Getting Defensive!
HOW TO
ASK FOR MORE
When someone criticizes you, request clarification or additional info...instead of making excuses.
Use phrases such as these to ASK FOR MORE:
"How do you mean?"
"Can you give me an example?"
"Can you be more specific?"
Then...ASK FOR EVEN MORE:
"What would you like to see happen?
"In your opinion, what should be done?
"What do you suggest?"
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Rules of the Road
"Rules of the Road" is one of my favorite exercises to use in my Total Teamwork workshops and for staff retreats.
Feel free to use this with your staff!
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Teams have shared values or "rules of the road." Often these are not overtly communicated, but become norms-either positive or negative-over time.
As a staff meeting or retreat activity, engage in a discussion of the positive & negative norms that exist. Discuss what behaviors the group values and agree upon changes that need to be made going forward.
What are some examples of norms or "rules of the road" where you work?
Are they positive ones that need to be continued or negative ones that may need to be changed?
Click here to see suggested categories of norms or "rules of the road"...and some examples too!
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