A lot goes into the choice of a transportation company to call:
Choose a company that displays the Weights and Measures sticker on the rear right window and is a member of the Arizona Medical Transportation Association. That is your guarantee that the company is legally regulated to provide passenger transportation. No sticker means no guarantee of inspection, no insurance, no background checks, and no regulation.
Ask about insurance. Choose a company with appropriate liability coverage to protect you from exposure in the event of an incident.
Full compliance with ADA and DOT regulations and recommendations. Choose a company that doesn't take short cuts that could put passengers at risk. It only takes a minute to properly secure a wheelchair or stretcher bound passenger - but that minute could save a life.
Choose a company that treats their team with respect. Does your transportation company comply with the Department of Labor rules regarding wages and overtime? Does the company offer employee benefits - including paid sick leave, vacations, health care insurance, and a safe work environment. Does your transportation company offer training and regular assessment of employee skills and performance feedback?
Choose a company that delivers on their commitments. If your transportation makes a commitment, do they follow through? Do they show up on time? Do they take immediate corrective action in the event of an issue?
Make your transportation decision based on total cost of transportation. Easy to reach, professional, values your time and the time of your staff, employs technology to reduce errors and mis-communications, offers on-line access and other options to book, provides you with regular reports on performance, and more.
Choose carefully - a lot is riding on your decision. Please call us for more information.
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