To Our Favorite Customer,
Fall has arrived in Phoenix; over-seeding is everywhere, temps are back in the 90's, windows are cracked open at night, and the pool is getting just a little nippy for swimming.
Here at QTS we welcomed another brand new van to our fleet, along with new customers, and returning passengers from cooler climates.
It is always our pleasure to serve you with the best in non-emergency medical transportation. We are big enough to always say "Yes!" when you call, and small enough to answer on the first ring and know you by name and preference.
In-town, around-town, and out-of-town - we do it all 24 hours a day, 7 days a week - including Halloween!
Please join our driver team in slowing down and taking special care around trick-or-treaters. All the best, QTS Newsletter Team
Quality Transport Services of Arizona |
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QTS Customer Service Rocks!
Our Customer Service Team is on duty all day, every day - responding to phone calls, emails, faxes, and on-line reservations.
Almost everyone has spoken to or emailed with Victoria or Peggy at some point in time. Victoria is our Customer Experience Manager. She is responsible for ensuring that all your transportation is trouble free, and that should an issue arise, it is resolved promptly.
Peggy is our most senior Customer Service representative. When she isn't busy making reservations and confirming trip details, she also helps out on Dispatch. Peggy is a walking encyclopedia of information about our customers, their preferences and histories.
Together, Peggy and Victoria, and the entire QTS customer service team, turn our QTS values into reality. And judging by the steady flow of thank you's and the recognition they receive, you agree. Thank you! |
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Safe Trick or Treating Tips
Many Thanks to Halloween-Safety.com
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Children should always go out trick or treating accompanied by a responsible adult.
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Make sure and stick to the curfew times and stick to subdivisions and areas with a lot of homes so your kids can get in as much trick or treating as possible in a few hours time.
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Plan a safe route so parents know where their older kids will be at all times. Set a time for their return home.
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Let your children know not to cut through back alleys and fields if they are out alone. Make sure they know to stay in populated areas and not to go off the beaten track.
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Instruct your children not to eat any treats until they bring them home to be examined by you.
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Instruct your child to never go into the home of a stranger or get into their car.
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Make sure your child carries a flashlight, glow stick or has reflective tape on their costume to make them more visible to cars.
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About Us
Thank your for your confidence in us. We value your business and strive to exceed your expectations.
We are always investing for the future - with training, new systems, new capabilities, and new vehicles. We are working to reduce our carbon footprint - and keep our costs as affordable as possible.
Please call us to discuss how we can do even better.
See you next month! Quality Transport Services of Arizona
2323 E Magnolia St # 112
Phoenix, Arizona 85034
Quality Transport Services of Arizona
602.371.1000
Info@QTSaz.com
www.QTSaz.com
...and on Twitter, Facebook, and Linkedin
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| Your Feedback Please! | Every confirmation and every invoice you receive from QTS has a special web address on it:
Survey.QTSaz.com
This takes you directly to our customer experience survey where you can join our many customers that provide us with feedback - both good and not so good - on their transportation experience.
We take your feedback very seriously. QTS has a culture of continuous improvement because we recognize and value the critical service we provide.
We love the kind words when earned - and we address immediately any concerns or suggestions for improvement.
Remember - Survey.QTSaz.com is the place to go!
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| Election Day is Coming! | Election Day is coming up November 6th.
If you need a ride to your polling place, we have special discounted rates. If you are a U.S. Veteran - your ride with QTS is free.
Demand is heavy and we do need to provide service to all our regular customers, so you must schedule the trip in advance.
Space is limited.
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QTS is Proud to Support
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Breast Cancer Awareness Month - October - QTS supports this important effort each year. One in eight women will be diagnosed with breast cancer in their lifetime. Early detection is key.
Red Shirt Fridays - Supporting our troops and veterans - see our driver team dressed in red on Fridays.
National Case Management Week - recognizing the contributions and commitments case managers make. Thank you for all you do.
National Dialysis Technician Recognition Week - recognizing the vital contributions made by the technicians and technologists in the field of Nephrology.
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