December 2012'

 Newsletter for Clients and Friends of Cross Insurance      
"Simplify Your Holidays     
With Our New Resource Library!"    
 

        
             AUTO * HOME * HEALTH * BUSINESS * FINANCIAL * DISABILITY 
 

  

In This Issue
Congratulations Vicki and Amanda!
Change the World - One Toy at a Time!
Win a $100 Holiday Gourmet Gift Basket!
More Resources to Protect You and Save
Don't Forget Your 2013 Wall Calendars!
Quote of the Month
Our Protection Team Photo Gallery & Contact Page
Simplify Your Life With Our New Resource Library!
IHome Safety Tips for the Holidays
Use Risk Management to Help Cut Comp Costs
Would You Like a $10 Gas Card for Holiday Travel?
Hear What Others Are Saying About Us!
The Community Pantry - Our Featured Holiday Partner
Health Coverage Shrinks for Early Retirees...and more
CONGRATULATIONS VICKI AND AMANDA!


Please join us all  in congratulating both Vicki Turner and  Amanda Payeur on their recent professional designation achievements!  

 

Vicki Turner, who is one of our Cross Commercial Account Managers, recently completed a course on ethics, the last requirement in earning the significant ACSR  Accredited Customer  Service Representative designation.  

 

Amanda Payeur,  who is one of our Personal Account Managers, also recently successfully completed the final requirement toward the ACSR designation.      

 

Congratulations     

Vicki and Amanda!   



CHANGE THE   WORLD THIS   HOLIDAY SEASON... 
One Toy at a Time!
 

Cross Insurance is your Drop-Off Location for the  Somersworth Firefighters' 2012 Toy Drive!

 

Millions of children in the United States will not have a single present to open on Christmas Day! At Cross Insurance, we aim to change that, and make sure every child has at least one present from Santa under their tree! If you would be interested in helping out, our office is providing a drop off location for new, unwrapped toys, gift cards and clothing items that are wanted for children newborn up to 14 years of age.   

 

Monetary contributions for the purchase of gifts are also very much appreciated. Please make your check payable to the Somersworth Firefighters' Toy Bank, and if are dropping off a toy, please do so this year by December 7th. Thank you very much!


  WIN A $100    HOLIDAY GOURMET GIFT BASKET!
How would you like to receive a beautiful $100 Holiday Gourmet Gift Basket? All you have to do is simply email our receptionist, Becky Masse, and then type the word, GOURMET BASKET in the subject line, and you will automatically be entered into our Cross Insurance Quarterly Contest! 

And, as there is one entry allowed per person, if you have a friend, family member or colleague  that would like to enter as well,  be sure to forward this to them. They can also simply email Becky and add their name and address to enter.



PROTECT YOURSELF,  SAVE, AND BE WELL  
With These Additional Personal, Commercial and Health Resources! 
   

WHEN YOU'RE OUT HOLIDAY SHOPPING, DON'T FORGET TO STOP BY & PICK UP YOUR 2013 WALL CALENDAR! 


If you're out and about doing some holiday shopping, be sure to stop by the office and pick up your 2013 wall calendar! This year's "Healthy Living" theme includes some very attractive scenery, along with great tips for your health and safety!
 WE GET MAIL!
Take a Look at Our New Testimonials That We Received This Month!  

Check out our latest testimonial page to see what our clients are saying about us! We Want to "WOW" You too!



Join Our Mailing List
QUOTE OF THE MONTH
Speaking of Resources & Libraries...

 "Here is where people,  
One frequently finds,   
Lower their voices 
And raise their minds."   
 
~Richard Armour, "Library"

CONTACT US HERE!  
  
Please click on the door 
for our Cross Insurance  
Protection Team to welcome you!  
Seasons Greetings!

As you prepare for the holiday season, you may have already set your intentions on simplifying your Christmas and holiday traditions - those you want to let go of, keep or begin. For most of us, this means moving forward with traditions that make us happy and that also provide joy to others - and paying it forward to make a positive difference.  

 

In keeping with our simplicity focus this holiday - and into the New Year - it is our intention to assist you one step further this holiday season by making available our new Resource Library! Our Resource Library includes quick "A-Z" links to articles and reports on a range of topics and unique concerns that you, your family or your business might face, given your changing needs. As always, you can call our Cross Insurance Trusted Advisors for sound advice, or you can begin your research right here in our Resource Library!

 

And, please be sure to pay it forward to friends, family members or colleagues by forwarding them our Resource Library handout! What better gift than to know that those you care the most about are protected and informed as the landscape of insurance policies and legislation  changes, and as you will also see here in our December newsletter.

 

From our families to yours, we wish you each of you a very Merry Christmas and Happy Holiday Season.

Very best regards,
Chris 
Christopher J. Gorman, CPCU 
Branch Manager 

HOME SAFETY PROTECTION TIPS
FOR THE HOLIDAYS!  

Make sure you check out the Top 8 Ways to Secure Your Home Before You Leave for Vacation...Or Even if You're Away for a Day! By using these theft-prevention tips to protect your home and possessions, you and your family will have extra peace of mind, whether you're away for a day or on vacation.

To answer any of your questions about home protection during the holidays, call or email Diane Boyle or any of our Personal Account Managers today. You'll be glad you did!

603-742-2552



USE RISK MANAGEMENT
  TO HELP CUT COMP COSTS
!

Any business owner knows that sound risk management provides a foundation on which to stack all other operation strategies -- and a great way to reduce accidents and injuries and lower your Workers Comp premiums.

 

Because this is such an important topic, here are the seven essential benefits of a risk management program, according to The National Alliance for Insurance Education & Research. (Please scroll down) 

 

To answer any of your questions regarding these seven essential benefits, be sure to call or email Gina Veno, or any of our Commercial Account Managers today!   

 

                    603-742-2552 

 


WOULD YOU LIKE TO RECEIVE  

A $10 GAS CARD FOR HOLIDAY TRAVEL? 

 

Congratulations to our People of the Month, Del Aube  from Access Payroll, Kevin Stanley of Glass Routes, Craig & Lucille Davis, Andrew & Patricia Diengott, and Caleb Greer - all winners in our Cross monthly referral contest!   

 

You too can receive a $10 gas card when  you recommend a friend or family member to us, and we provide them with one of our services. This includes referrals for any of our Cross personal or commercial services. We are grateful to all of our clients who graciously refer their family, friends and associates to our agency. We build our agency on your positive comments, and we couldn't do it without your help!

P.S. When simply referring us to a friend, you will automatically
be signed up for our Cross $100 HOLIDAY GOURMET GIFT BASKET CONTEST!   

 

PPSS.Don't forget to remind us if we were unaware that you've referred a friend, so that we can recognize you!  

       

  

 

HEAR WHAT OTHERS HAVE SAID  

ABOUT US THIS MONTH!    

 

At Cross Insurance, we don't merely promise that we'll be there for all of your personal and commercial protection needs. Our pledge is to be consistent in  every area of service, including that of building  relationships with you that are based on trust, as Mary Matheson  has shared with us below:

"Good afternoon Chris,

 

I am writing to you today to inform you of the pleasant experience I had working with Diane Boyle. I worked with Diane twice just recently and the first time I contacted her, my request was on very short notice. Diane took care of my request very promptly and professionally.  I needed an insurance binder for a mutual client for a closing that was happening within a day and she faxed it right over to me. When I needed information on the binder corrected I once again reached out to Diane on short notice and within hours she had the corrected document to me. I can't tell you how much I appreciated her prompt attention to my needs; I have had to postpone transactions in the past because the person I was working with at the insurance company could not accommodate my request. You should be very pleased to have Diane on your team of experts, service means a lot to me and hers was outstanding.

 

Thank you and please let Diane know of my appreciation."

~ Mary Matheson, 

 
And, because yours is the only opinion that matters, we also would like to pass along and share your words with others...so they know what to expect from us too! Our goal is that you are 110% satisfied with your experience with our agency. If our client care, pricing or claim service has been satisfactory to you, we would like to share this mutual benefit with any potential or existing clients. Please take a minute to jot down some thoughts on our Testimonial Request Form on how our agency has helped you, saved you money or made your life a little better at any time.  This will also improve our service to  you, our valued client, in the future.   

  

And, as a way of saying thanks for "helping us help you, we will enter you two times in our $100 Holiday Gourmet Gift Basket Drawing, when we receive your testimonial. Thank you! 


OUR HOLIDAY COMMUNITY PARTNER  
'The Community Food Pantry'  

At Cross Insurance, our goal
is to help support as many local  non-profit organizations as we can, as we are proud to give back to the  community that supports us. Our team of coworkers has decided to participate in Jeans Day, where we  choose  a local non-profit community  partner that we will assist each month. Employees interested in participating donate a dollar on Fridays, if they  choose to  wear  jeans, and then a new recipient is chosen for the following month.  

                
Our  most recent featured community  partner is The Community Food Pantry. Given the current economic conditions, our local area has not yet escaped the downturn and the need is greater than has been experienced in many years. The Community Food Pantry serves nearly 300 families in our area, and each recipient family must meet a needs assessment provided by the USDA, in order to obtain food.

At Cross Insurance, we are providing a drop-off location this holiday season for bags of canned or packaged good items for the Pantry. When you're out holiday shopping, feel free to drop off your donation at our office at 475C High St., Somersworth, across from Market Basket/TJ Maxx Plaza on the Dover Somersworth line.

To let us know about  your own recommendation for a very deserving community program, simply email Diane Gorman or give us a call at (603) 742-2552. 

    HEALTH COVERAGE SHRINKS FOR  EARLY RETIREES         
Blaine Horne from our Cross Employee Benefits Department, would like you to be aware that given the economy's slow growth and rising health care costs have employers thinking twice about offering health care coverage to early retirees. Over the past decade, fewer and fewer private-sector businesses have chosen to continue offering health coverage to early and Medicare-eligible retirees. Key findings from the Employee Benefit Research Institute's survey on the state of retiree health benefits included in our December Benefits Buzz. And, be sure to take a look at our Tips for a Smooth Open Enrollment Season article while you're there!
 
To answer your questions about Employee Benefits, email Blaine or give him a call today at (603) 742-2552.
 
A VERY MERRY CHRISTMAS
AND HAPPIEST OF HOLIDAYS
FROM ALL OF US  AT CROSS INSURANCE!    

475 High Street, Somerworth, NH 03878 

       Get Directions           

 

Somersworth: 603-692-3431  
Dover: 603-742-2552  
Durham: 603-868-5563 
    (Fax) 603-742-4509

 

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"WIS, Inc.  dba Cross Insurance - Somersworth is legally organized as a Maine business corporation
   and is separately managed and operated as a wholly owned subsidiary of Cross Financial Corp., Bangor, ME."