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June 2013
1. SAI Leadership Transitions to Shared CEO Role
2. SAI Pilots ESMS Handbook & Toolkit for IFC in Serbia
3. SAI's Training Team in India Grows for 'WE Programme'
4. RAGS Project: Interview with Mona Gupta
5. Stakeholder Engagement: SA8000 Revision Process
6. SAI Supports OEKO-TEX® 'STeP' Auditor Training
7. How Companies Can Implement the UN Guiding Principles for Business & Human Rights
8. Meet SAI's New Intern: Ewa Bialoglowska
9. Highlights & Announcements
Jobs & Internships 

 

SAI Internships 

SAI- New York, NY 

Pillars in Practice Program
 

 

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Top 3 News Stories 
Training Courses 

-Getting Started in Your Company

-Building Your Internal Social Performance Team  

 

Developing & Implementing Effective Social Performance Management Systems
New York, NY
Date TBD


September 23-24
Bangalore, India
Date TBD
 

  SA8000 Fire Safety Webinar  

Auditing for Fire Safety in the SA8000 & BSCI System
[Mandatory for SA8000/BSCI Auditors]
 

 SA8000 Basic Auditor Training

Shenzhen, China
July 22-26

Bangalore, India
 
August 5-9
Istanbul, Turkey
August 19-23

Bangkok, Thailand 
September 16-20
Dhaka, Bangladesh
September 17-21

 SA8000 Advanced Auditor Training 

 
Istanbul, Turkey
August 14-16

New Delhi, India

August 19-21

Shanghai, China

August 28-30 
Bangkok, Thailand
September 11-13  

Shenzhen, China

September 18-20 

SA8000 Online Training 

SA8000 Online Revision Course
  
NGOs & Trade Unions
Complimentary seats available for NGO & trade union representatives. For more information, email SAI Training Manager Stephanie Wilson at swilson@sa-intl.org.

 

 
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Social Accountability International (SAI) is a non-profit, multi-stakeholder organization established to advance the human rights of workers by promoting decent work conditions, labor rights, and corporate social responsibility through voluntary standards and capacity building. 

 

SAI is headquartered in the United States with field representation in Brazil, China, Costa Rica, India, the Netherlands, Nicaragua, Philippines, Switzerland, and UAE.


SAI- Human Rights at Work

For newsletter inquiries contact: SAI Communications Manager Joleen Ong,  jong@sa-intl.org
topSAI Leadership Transitions to Shared CEO Role
Starting July 2013, SAI President and Executive Director will alternate as CEO, working with new Director of Operations & Administration
SAI President Alice Tepper Marlin and Executive Director Eileen Kaufman by PLMA Live during a video interview with PLMA Live - see video @http://bit.ly/H564ua
Building on  over 16 years of cooperation,  SAI President Alice Tepper Marlin and Executive Director Eileen Kohl Kaufman will share the CEO position, serving in alternating quarters of the year. They will work closely with Richard Cook, CFO, Jane Hwang, Director of Corporate Programs & Training, Craig Moss, Executive Advisor, and Michelle Bhattacharyya, SAI's new Director of Operations. Both Ms. Tepper Marlin and Ms. Kaufman will participate actively as SAI develops and implements its new 5-year strategic plan.

"The long standing collaboration between Alice and Eileen over almost all of the entire history of SAI, is now being formalized now in rotating leadership" said SAI Board of Directors member Dana Chasin, Economic Policy Advisor to U.S. Senator Jon TesterLike the SAI Pillars in Practice Program. "No doubt this arrangement will strengthen the organization as it grows, bringing to bear their distinctive skills, perspectives, and connections."

Ms. Tepper Marlin and Ms. Kaufman have worked closely together since SAI started in 1997, helping to build this global organization that brings a social entrepreneurial approach to improving workplace conditions in global supply chains. SAI's and Ms. Tepper Marlin's leadership have been recognized by institutions including Ashoka, Scientific American, and the Right Livelihood Award as a pioneer in the field of corporate social responsibility (CSR). Their work at SAI builds on the pioneering research work of the Council on Economic Priorities (CEP)- SAI's predecessor.

CEP is best known for the consumer guidebook "Shopping for a Better World". Ms. Tepper Marlin founded the Council on Economic Priorities (CEP) in 1969. Ms. Kaufman was one of CEP's earliest distinguished researchers, an author of its influential "Paper Profits" (MIT Press).  Prior to founding CEP, Me. Tepper Marlin worked as one of the first women securities analysts on Wall Street (at Burnham & Co.) and Ms. Kaufman as the Director of Strategic Planning at the NYC Department of Environmental Protection.  Ms Tepper Marlin currently teaches at NYU's Stern School of Business.

For more information, please contact SAI Communications Manager Joleen Ong -
Jong@sa-intl.org.

SAI Pilots ESMS Handbook & Toolkit for IFC in Serbia
Pilots launched at Vino Zupa's Fruit Juice and Wine Production Plants
Group photo of the SAI team IFC staff and colleagues from Vino Zupa in Serbia. [Photo credit: Yogendra Chaudhry]
On May 28-31, SAI carried out workshops in Belgrade and Kapaonik, Serbia  for the World Bank's  International Finance Corporation (IFC). These comprised the first field visit to pilot the Environmental and Social Management Systems (ESMS) Handbook and Toolkit that SAI has developed for the IFC. The ESMS Handbook and Toolkit is designed as a user-friendly guide to help companies to develop and implement management systems for environmental and social performance, in accordance with the IFC Performance Standards 1-8.  Key performance areas include: 1) environment; 2) labor; 3) community; and 4) occupational health & safety. This Handbook and Toolkit focuses on the Food and Beverage sector; SAI and IFC have plans for 14 more in other sectors.

In Serbia, IFC staff and its selected local consultants were joined by SAI: Jane Hwang, Director of Corporate Programs & Training; Craig Moss, Executive Advisor, Corporate Programs & Training; and Yogendra Chaudhry, SAI Environmental Expert and Lead Trainer.

On May 28, SAI and IFC HQ staff from US and France led a TOT (train the trainer) for IFC regional staff and consultants from Serbia, Macedonia and Ukraine. The purpose was for IFC staff and consultant to understand the hands-on use of the Handbook and Toolkit building the capacity of companies to measure and improve. On May 29-30, the team visited the Vino Zupa plant, an IFC investee company in Kapaonik. The TOT and plant visits also provided opportunities to elicit feedback on ways to improve the Handbook and Toolkit.

"The ESMS toolkit training and pilot implementation has been a good learning experience," said Mr. Chaudhry. "This was a perfect opportunity for SAI to test run the utility of the handbook. The local consultants and the IFC experts were a great team to work with."

"As part of the program, specific areas were identified and targeted for improvement," said Mr. Moss. "An improvement plan will take place in the next month to help them prioritize which risks to address."

SAI extends it thanks to Vino Zupa for being the first to volunteer for this field visit, and for their transparency and commitment throughout the process. Next, SAI and IFC expect to extend the pilot to Peru and to develop 14 more editions for other sectors.

For more information contact SAI Director of Corporate Programs & Training, Jane Hwang - Jhwang@sa-intl.org.

SAI's Training Team in India Grows for 'WE Programme' 
Meet the trainers for Tchibo GmbH's 'WE Programme' in India
Photo above, clockwise from top left: Deepti Mittal, Direction Towards Responsible Development; Mamta Sardana, Glades Consultants; Monica Ramesh, ASK; Raghunatha K.M., Four-D Management Consulting
In the June 2012 newsletter, SAI highlighted the expansion of Tchibo's WE Programme with GIZ in India that promotes dialogue between workers and managers for social quality. This new chapter builds on 5 years of experience from the WE Programme's initial chapters in China, Bangladesh, Laos and Thailand. The Indian training track launched in February 2012 with a 'Training of trainers' (ToTs) in New Delhi. Four participants from the ToTs event were selected to implement the first stage of the WE Programme in India. SAI is pleased to introduce and welcome Deepti Mittal (Coach), Raghunatha Kothamangalam, Mamta Sardana and Monica Ramesh to the team.  

Since last year, the 'WE' trainer team has been working with ten supplier factories in India for the implementation of the WE Programme. Four worker-management dialogue trainings have been conducted in each factory by the team. Most were customized to accommodate factories' needs and requests. "Challenging issues like monitoring child labour, health and safety provisions, reducing absenteeism, working hours and quality rejects were covered in these trainings," said Deepti Mittal, Coach of the WE India training team. "Two workshops have been conducted to bring all ten factory representatives from different levels of seniority to the table to reflect on their achievements, experiences, brainstorm on common issues and outline the road ahead under WE Programme."

Deepti Mittal, Founder of Direction towards Responsible Development (DRD), is a supply chain specialist with over 9 years of experience in remediation programs, conducting worker-manager trainings, audits, assessments and evaluations for various industrial and agricultural set-ups. Ms. Mittal has also worked extensively for factory remediation and improvement programs for the apparel industry in India and overseas. She has also worked across various sectors for U.S. and European companies: agriculture; apparel; plantations; metal; sports; footwear; leather; handicrafts; home furnishings; jewelry; natural stones; hard goods; and accessories.

Ms. Mittal has conducted over 500 evaluations and audits, and has conducted numerous grassroots-level workshops and trainings on issues such as discrimination, minimum wages, gender sensitization and injustice for unorganized workers. She earned a post graduate degree from the Indian Institute of Human Rights.

Mamta Sardana, Head of Glades Consultants, has been working for over 17 years in the textile and garment industry. Ms. Sardana founded Glades Consultants in 2007, initially providing consulting services to export houses for organic cotton and Oekotex 100 certifications. The firm has grown to include advisory services in other certifications - such as BSCI, SEDEX and SA8000 - and buyer-specific social compliance codes for a variety of sectors: spinning; ready-made garments; home textile products; carpets; handicrafts; stationary; and fashion accessories. Prior to Glades Consulting, Ms. Sardana worked at GS Apparels as a Senior Manager, Production Planning & Control.

Ms. Sardana has a Bachelors of Technology (Textiles) degree from The Technological institute of Textiles & Sciences, Bhiwani. She has completed various courses, including ISO9001, both the basic and advanced SA8000 auditor training course, and SAI's RAGS Project 3-day workshop.

Monica Ramesh is the Lead Professional, Corporate Social Accountability Division, at the Association for Stimulating Know How (ASK). She has been working extensively with the manufacturing sector engaged in global supply chains with a special focus on apparel sector since 1998. Previously, Ms. Ramesh worked as a lead trainer for Global Alliance, a program initiated by Nike and Gap in India. She has also worked with the ILO to initiate the Factory Improvement program in India.
Ms. Ramesh holds a post graduate degree in Social Work. Her core competency is training and capacity building of the SME sector on developing management systems related to social compliance standards and decent work.

Raghunatha (Raghu) Kothamangalam is the General Manager of Operations at Four-D Consulting, based in Bangalore, India. Mr. Kothamangalam works with a cross section of industries, from agriculture, apparel, chemicals, textile, food, paper, pharmaceuticals and power plants. He regularly conducts CSR trainings for companies and grassroots organizations. Mr. Kothamangalam also carries out Social and Environmental due diligence for international development agencies, and drives the management systems approach while carrying out social compliance audits for international brands. He has been developing and delivering customized training modules for various organizations in the areas of business excellence. He is a lead SA8000 Auditor and is well versed in quality, environment, occupational health and safety, and food safety management systems.

Mr. Kothamangalam has a Masters in Agricultural Economics from the University of Agricultural Sciences in Bangalore, and is an auditor, trainer and facilitator of the management systems approach by profession.

To learn more about the WE Programme visit http://we-socialquality.com. For more information, contact SAI India Program Director Rishi Sher Singh at RSingh@sa-intl.org.

RAGS Project: Interview with Mona Gupta
SAI local trainer Mona Gupta comments on the RAGS Project in India, focusing on gender equity in the garment sector

Mona Gupta, at a RAGS Training in India focused on gender equity in garment sector workplaces

Joleen Ong: Can you describe your role in the RAGS Project, and how you became acquainted with it
?
 
Mona Gupta: I have worked in the ready-made garment (RMG) and textile industry for almost two and a half decades. About a year and a half ago, I was involved in the development of SAI and UN Women's Gender Equity Seal, where I gave input about gender issues from an Indian perspective. This was useful for the draft document. My involvement was followed by a presentation on gender in the Indian garment sector, and subsequently Sutradhara - a voluntary initiative - of which I am an Honorary Founding Director - became a partner to SAI's RAGS Project.
 
With Sutradhara, we work on other issue areas that are relevant to India, such as gender and development, market access & micro enterprise development, child labor, home workers, human rights, poverty and sustainable development.

JO: From your experience, what are some of the biggest challenges for workers that you've witnessed in the Indian RMG sector, and how might the RAG Project help to improve some of these conditions?

MG: Challenges range from issues such as wages, health and safety, contract workers, migrant workers, to home-based workers. The RAGS Project seeks to address some of these realities and I believe we can help bring about a change.
 
JO: Over 500 factory managers have participated in the RAGS Project trainings in India - can you describe the impact of this project as seen from your own eyes?
 
MG: Although there has been a growth of awareness in India over the last decade, I think that Indian society has been rather conservative in addressing several areas, including women's rights and equality, understanding workplace harassment and gender discrimination. This is what the RAGS Project seeks to address and to help facilitate understanding with garment factory managers.
 
As an observer of the RAGS Project, I saw how the core concepts of the project on gender discrimination were initially met with hesitation and surprise by participants. These issues had never been addressed in their own homes or workplaces. Some participants realized that certain actions that were considered 'normal' in the workplace could actually be seen as offensive to women and lead to harassment. This awareness was appreciated.  

JO: What do you think is the most challenging part of conducting gender discrimination trainings for this project, and how might this project uniquely/successfully address this?
MG: The topic itself - gender discrimination - is a challenge as this is a sensitive issue. It requires sensitivity from the trainer, maturity and experience.

JO: Can you describe the most memorable moment that you've experienced during your time on this project? (e.g. what is a great piece of feedback you've heard from workers, manager, etc?).  
MG: The most touching moment took place at a training last year. A factory manager that participated in the trainings said that he better understood gender-related rights and workplace harassment resolutions, and talked passionately about how he can guide his daughter to work with dignity.

JO:  What are you working on now?
 I continue to work on initiatives that pertain to sustainable development, compliance and market access for the textile & garment sector, as well as for Indian Textiles & Crafts.

To learn more about SAI's RAGS Project in the Indian garment sector, visit www.sa-intl.org/indiarags. For more information, please contact SAI Communications Manager Joleen Ong- JOng@sa-intl.org.

Stakeholder Engagement: SA8000 Revision Process 
Featuring excerpts of an interview with an SA8000 Standard stakeholder on how it can be strengthened
 
Venugopal Balakrishnan: Managing Director of DAS Certification India Pvt. Ltd.; CEO of IQ Global Solutions; and a Director of AV Cert International FZE/UAE.
The SA8000:2014 standard revision is under way and gaining momentum. From now until the end of July 2013 a select multi-stakeholder group of Standard users and subject matter experts are being interviewed by Alex Katz, SAI's Senior Manager of Research and Stakeholder Relations and are submitting unique and novel ideas about strengthening the SA8000 standard.

This month we are pleased to feature an interview with Venugopal Balakrishnan (Venu),  the Managing Director of DAS Certification India Pvt. Ltd., CEO of IQ Global Solutions and a Director of AV Cert International FZE/UAE. Here are a sample of his comments and recommendations that we'd like to feature as food for thought, separated by element of the standard:
  • Purpose and scope: Need for clarity of management system processes (where people take priority over profits) in the context of SA 8000 must be stressed as part of the 'Introduction' or as part of the elements of 'Context of the Organization'
  • Forced and Compulsory Labour: It should be mandatory that recruitment agents be brought under the subcontractor or compliance process with a remediation process similar to the child labor remediation. This is very important for international migrant labor.
  • Health and Safety: Formal OHS risk assessment to be made mandatory as a "risk assessment process appropriate for the organizational context, scope and context of workplace."
  • Disciplinary Practices: Under the context of disciplinary fines allowed by SA8000:2008 (those allowed by law AND part of a collective bargaining agreement), any disciplinary fines collected shall be redeployed into the workplace for additional gainful measures at the workplace

Mr. Balakrishnan has over 13 years of experience conducting social compliance and management systems audits and is a professional trainer for management systems courses such as ISO 9001, ISO 14001, and OHSAS 18001. Venu is intimately familiar with local social issues due to his international experience working in India, Sri Lanka, Bangladesh, Pakistan, China, the UAE, Kuwait, Saudi Arabia, Bahrain, Jordan, Iran, Qatar, Turkey, the USA, the UK, and Egypt.


The SA8000:2014 review plan and timeline is available at http://bit.ly/SA8000revisiontimeline. A summary of the comments received from the SA8000: 2013-2014 revision process will be available in July 2013. For more information, contact SAI Sr. Manager Alex Katz - AKatz@sa-intl.org.

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SAI Supports OEKO-TEX 'STeP' Auditor Training
SAI trains OEKO-TEX auditors to assess social working conditions in textile facilities
Photos, clockwise from top left: 1) OEKO-TEX auditors during a breakout session at the training in Zurich; SAI Field Services Director Doug DeRuisseau speaks with Trainer Adrian Meili from Testex AG; 3) OEKO-TEX auditors in Hong Kong during a small group breakout session; 4) SAI Lead Trainer Badri Gulur leads the presentation in Hong Kong. Photo credit: David Pircher, OEKO-TEX.
On May 27-29 in Zurich, Switzerland and June 4-6 in Hong Kong, the textile products certification standard OEKO-TEX trained the first 50 auditors for conducting the facility audits in the framework of the new STeP certification. SAI Field Services Director, Doug DeRuisseau, in Zurich, and SAI Lead Trainer Badri Gulur, in Hong Kong, worked with OEKO-TEX to train auditors to assess the social working conditions in the textile production facilities, as required by STeP. The three-day training sessions were divided into different workshops to cover all aspects of the modular STeP certification system.

As SA8000 auditors and trainers, Doug DeRuisseau and Badri Gulur were able to contribute their long-standing experience to the workshop. Using practical examples from the textile industry, the auditors learned how different the social conditions can be in the facilities and the complexities of social auditing, which points require special attention and how to manage difficult situations.

"The most valuable part of such a training," says OEKO-TEX product manager David Pircher, "is sharing experience." Regular meetings amongst OEKO-TEX auditors as well as with specialists from organizations such as SAI are planned to ensure the continuing exchange of experiences from the audits. "This type of partnership," Mr. Pircher explains, "is a valuable and economically practical way of achieving a goal together - making the world a little better."

The auditors can now use the practical case studies as a basis for conducting their everyday facility audits. The preconditions for a professional qualification level of all STeP auditors are practical experience and the uniform application through all OEKO-TEX member institutes and Representative Offices. Those that do not yet have the required experience for the facility visits will be accompanied by a qualified expert.

About "Sustainable Textile Production (STeP)" by OEKO-TEX
With STeP, OEKO-TEX offers a new modular certification system for sustainable production facilities along the textile chain. Based on a comprehensive analysis and evaluation of all relevant company areas such as social responsibility, quality management, environmental management, chemicals management, pollution control and occupational health and safety, OEKO-TEX STeP is an optimised, independent certification system for companies seeking transparent and verified sustainable textile and apparel production. By means of a scoring system, OEKO-TEX STeP provides global textile brands, retail companies and manufacturers with trustworthy and transparent documentation and benchmarking of their investments in sustainable and cleaner production.

For more details about STeP certification please visit www.oeko-tex.com/step. For more information, contact SAI Field Services Director Doug DeRuisseau - DDeRuisseau@sa-intl.org


How Companies Can Implement the UN Guiding Principles for Business & Human Rights
Two-day training event demonstrates how companies can transform principles to practice

   

 
Sept. 23-24, 2013
Utrecht, The Netherlands 
June 2011, the UN adopted the UN Guiding Principles on Business & Human Rights, written by UN Special Representative John Ruggie. One of the tenets of the principles is that businesses are expected to respect human rights in their company and in their supply chains. But what does this mean and how is it accomplished?

The training addresses these questions. It provides understanding on:
  • Content, scope  and implications of the Guiding Principles  
  • How companies can meet their responsibility to respect human rights  
  • Distinguishing whether a company has caused, contributed to or is linked to adverse human rights impacts, and what actions are expected of the company as a response
  • Avoiding adverse impacts in the supply chain through collaborative approaches and mutual buyer-supplier responsibility  
  • Key human rights risks and how to prioritize among them
  • The business case for human rights 
Additionally the course introduces a six-step method on how to implement a supply chain management system that integrates respect for human rights. The six steps are:
  •     Committing to a human rights policy
  •     Assessing human rights impact
  •     Integrating human rights in policies, procedures and responsibilities
  •     Tracking human rights implementation
  •     Communicating human rights impact
  •     Remediating adverse human rights impacts
Expected Participants 
The training is applicable to companies in any industry and size. It is designed for use by senior management, as well as professionals in the human resources, corporate social responsibility, compliance and sourcing departments. In addition, the training is also intended for CSR experts and consultants who train or advise companies, as well as for NGO, trade union and government representatives to learn about the implications of the Guiding Principles for their work.
 
Trainers
The training will be carried out by SAI Trainer Edwin Koster. Mr. Koster heads Max Value, SAI's Authorized Representative office in Europe. He has broad experience in sustainable supply chain management and is the co-author of the Handbook and Toolkit used in the Training.
 

To learn more about SAI and ICCO's training course and handbook on how to implement the UN Guiding Principles for Business & Human Rights, visit www.sa-intl.org/unguidingprinciples. For more information, please contact SAI Training Manager Stephanie Wilson - SWilson@sa-intl.org 


Meet SAI's New Intern: Ewa Bialoglowska
We are pleased to welcome Ms. Bialogloska, in her own words:

SAI Intern: Ewa Bialoglowska
Originally from Poland, I'm currently a student in the MS Program in Sustainability Management at Columbia University, New York. I also have a double M.A. in International Business and Management from the UK's University of Bradford and Poland's Kozminsky University. I earned my B.A. in Economics from Krakow University of Economics and studied Management in Singapore Management University. At SAI, I'm supporting SAI's Senior Manager of Research and Stakeholder Relations Alex Katz to coordinate the revision of the SA8000 standard.

My professional experiences include working within the areas of FMCG Retail, Business Process Management, Real Estate Brokerage and NPOs, where I was involved in conducting market research and analysis on organizational strategy and business development. Being business minded and socially conscious, I see that long term well-being depends on creating a new mind-set towards sustainable value. My goal is to help companies utilize new opportunities for competitive advantage through applying sustainability approach.

To learn more about SAI Internships, visit www.sa-intl.org/careers. Next month, SAI will feature its group of summer interns from Wellesley and Vassar Colleges. To contact Ms. Bialoglowska - EBialoglowska@sa-intl.org.

Highlights & Announcements
June 16, 2013: During a field visit to India for SAI's RAGS Project, SAI Project Manager Caroline Lewis (right) and SAAS Client Services Manager (left) met with an SA8000 worker representative Nandeshwari Sharma (center) at Orient Fashions Export in New Delhi, a SA8000 certified garment factory.
Bipartisan Policy Center Convenes Meeting on Bangladesh Apparel Industry
On June 7, SAI Founding Committee Advisory Board member Mort Winston, Professor of Philosophy at the College of New Jersey, represented SAI at this meeting in Washington D.C. The meeting convened a multi-stakeholder group which included the Bangladesh Ambassador to the U.S. Akramul Qader and Executive director of the US Bangladesh Advisory Council Shamarukh Mohiuddin to listen to and discuss concerns regarding the Accord on Fire and Building Safety in Bangladesh.

At the meeting Dr. Winston underscored the need for collaboration. He specifically noted: "It is crucial that this effort bring brokered by the BPC should be in alignment with the goals, intentions and activities of the Bangladesh Accord, in an effort to strengthen, and not divert, the needed cooperation and attention to the major task ahead in Bangladesh." 
In May 2013, Timberland (a Signatory Corporate Program member) released its annual CSR Report, which demonstrated its use of the Social Fingerprint framework and scoring methodology to assess its Tier 1 factories' social performance. Read it @ow.ly/lyPiU