HOW TO EFFECTIVELY MANAGE A TEAM
FIRST... A Little History
 | None of us is BETTER than ALL of us...
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If you have attended one of my workshops, you know that this statement has become my mantra -"EACH PART REPRESENTS THE WHOLE." It is a simple statement with a huge impact on the organization. Many times when I am working with a client assessing why an existing reward and recognition program is not successful, I find that the program fosters "one-upmanship" between departments, teams, and individuals versus celebrating an environment of shared success and commitment for the "whole" organization. We often encourage people to work on their individual goals for personal gain (and at times not delivering the best results for the "whole") as opposed to working towards a common company or department goal. Yet we still find ourselves, as managers, scratching our heads and thinking, "Why can't I get this team to gel and to perform?" I'm going to try to help you answer that question... The article below will provide you with the six skills consistently mentioned that ARE essential to building a successful team. |
WHAT SEPARATES THE BEST FROM THE REST?
By Sherry Redden Evans
Ever wondered what separates top-performing businesses teams from other teams? Why some teams are motivated and inspired while other teams seem to be toxic?
So did we! My team and I spent months searching for answers, interviewing individual team members as well as top-performing managers of teams and educators in the field of team building and leadership development to find out why some teams gel and others not so much...
We consistently heard the same six "skills" mentioned from each group we interviewed as the skills (and behaviors) that inspired others to work toward a common goal. Take a look and see if you are utilizing these skills on a daily basis with your team.
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THE SIX ESSENTIAL SKILLS NEEDED TO EFFECTIVELY MANAGE AND INSPIRE YOUR TEAM
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1. ABILITY TO CLEARLY COMMUNICATE YOUR MESSAGE WITH A DIVERSE GROUP OF PERSONALITIES AND AGE GROUPS. It is critically important that you are comfortable with communicating to countless personality types. You must be able to connect (one-on-one) with a diverse staff and have the ability to express your desires in a clear and concise manner - where there is NO doubt you are understood.
2. UNDERSTAND THE POWER OF CONSISTENCY WITH BOTH YOUR MESSAGE AND YOUR BEHAVIOR. If the objectives are confusing, failure is almost certainly guaranteed. In every organization there are shifts in the message and direction. When this occurs, take immediate action in communicating the changes. Equally important is your BEHAVIOR. If you tend to jump to conclusions and overreact to situations, your team will not feel comfortable coming to you with questions or problems. Learn to take a breath, smile, and relax so that your staff, peers, and upper management perceive you as a "cool headed" problem solver during stressful situations.
3. THE ABILITY TO LET GO - EMPOWER AND TRUST YOUR STAFF. Employee involvement is a management and leadership philosophy that enables people to contribute to continuous improvement and the ongoing success of their organization. Solicit feedback on prospective decisions from those affected by them. That's part of what a team is all about, right? Set your guidelines and let your staff (who are the closest to the problem) make decisions to build trust and accountability.
4. MOTIVATE AND INSPIRE YOUR TEAM AND YOURSELF. It starts and it ends with you. If you sense people are uninspired and off balance, they probably are. Once an individual's paycheck is able to pay for their basic needs, money usually becomes one of the least important factors in job fulfillment. Meaningful work, the ability to make a difference and a contribution - these are some of the things people need to be truly motivated and inspired at a job.
5. THE POWER OF RECOGNITION AND PRAISE. Recognition and praise is vital! Reward your team for their POSITIVE influences on the TEAM efforts VERSUS highlighting individual performance "numbers" - certainly individual performance is important but the emphasis should be on the team and behavior not numbers.
6. BUILD THE RIGHT CULTURE. Successful teamwork depends on a work culture that values collaboration, teamwork, respect, and FUN! Don't allow rude or disrespectful people to impact your team. These folks are toxic and should not be tolerated. This truly is the time to remember how allowing toxic people impacts culture and tolerating negative behavior(s) impacts how people perceive you as a leader. Reward good behavior, performance and the team's contributions to the organization.
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HAPPY HOLIDAYS!
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OUR HOLIDAY GIFT TO YOU!We have compiled a list of TEN CHARACTERISTICS OF A TOP PERFORMING TEAM. To receive your complimentary copy, simply click here. This powerful article is our holiday gift to our clients, friends and associates.
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