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July 2013  
Health Minister praises My Health Online
Calls online service "a step in right direction"


The Minister for Health and Social Services, Mark Drakeford has seen first-hand the benefits of My Health Online. He visited Ashgrove Surgery in Pontypridd, and was given a practical demonstration of the system.


"My Health Online is another step in the right direction," Drakeford said.   


"This system, while not yet fully rolled out, is proving to be extremely important to people with hearing impairments who find it difficult to communicate over the telephone. Managing their prescriptions and booking some appointments using the online method puts the control firmly back in their hands."



My Health Online has now been implemented in 254 practices, with over 19,000 patients registered.


Any practice wanting to learn more about My Health Online can contact the Primary Care Service Desk at 08450 267297 or  

Merging Myrddins
It's all coming together  


Teams from NWIS and Hywel Dda have integrated three different  Patient Administration Systems (PAS), creating a single Myrddin system and allowing the sharing of millions of activity records along with patient, audit, treatment and referral records of nearly 400,000 patients. 


West Wales had separate PAS systems serving three locations. It made working across the LHB and sharing information difficult. 


Work to combine the versions began earlier this year and has now been successfully completed. 


"The NHS Wales Informatics Service and the Hywel Dda Health Board teams involved in the migration to a single instance of Myrddin have collaborated fully and whole heartedly in achieving this success," says Dr Sue Fish, Hywel Dda Medical Director.  


"The approach adopted by both teams has been a factor that has contributed to this successful migration in what has been a remarkably short space of time."  


NWIS Hospital Applications Manager Stuart Davies said, "to merge and upgrade multiple PAS systems of this size and complexity with the minimum business disruption in just over three months is a significant achievement. The success of the project is testament to the collaborative working of a variety of Local Health Board and NWIS teams."

Open for business
Improvements made to Blaenavon Data Centre
Improvements to the core network in the Blaenavon Data Centre have been completed ahead of schedule and we can now deliver National Applications with confidence.

NWIS is grateful for the support and assistance provided by Health Board colleagues, particularly from Cardiff & Vale, as well as the cooperation from service users who agreed to planned periods of downtime required to effect the changes.

Work to stabilise the network included:  
  • Restoring resilience and high availability
  • Introducing new firewalls
  • Simplifying the network design
  • Reconfiguring to ensure that components attached to the network failover correctly
  • A comprehensive and exhaustive programme of testing
GPTR provides results
Fast. Complete. Accurate. 

GPs participating in the GP Test Requesting (GPTR) pilot project are getting a much fuller picture of patient test results, with the ability to view results from both Primary Care and Secondary Care on one screen. 


The 'Result Reporting' feature of the new GPTR system is currently being trialled in Aneurin Bevan (76 practices) and Cwm Taf (8 practices).


Results Reporting provides GPs with the ability to view patient pathology and radiology results for tests taken by the GP practice and within the hospital in one system.


As GPs can see a list of all previous test results, the system is also helping to reduce unnecessary duplication of tests.


Discover more about the GPTR on our website.

NWIS in the News
Minister's visit sparks national story 
ITV News Wales covered the Health Minister Drakeford's visit to Ashgrove Surgery and highlighted the development of My Health Online.
See the story and read what some patients have to say about the online booking system on the  ITV News website.
NWIS in Numbers

Increased bandwidth on its way!


Over 300 GP sites in Wales are now benefitting from increased bandwidth.


All sites are due to be upgraded during the summer of 2013.

NWIS in Action
PACS on track

The new Picture Archiving and Communications Service (PACS) has now gone live in both Hywel Dda and Betsi Cadwaladr University Health Boards.


NHS Wales Informatics Service (NWIS), in partnership with Welsh health boards and Fujifilm Health Systems are working collaboratively to modernise the storage and availability of digital images.


Cwm Taf and Abertawe Bro Morgannwg University Health Boards are scheduled to have their existing PACS upgraded with the new system later this year.

NWIS in Words
Simplifying the system

"My Health Online simplifies the system, makes the process more direct for the patient and takes some of the pressure off our very busy admin and reception teams."


Pontypridd's Ashgrove Surgery Practice Manager, Moira Moore, describing the frustration patients had previously experienced with using post or phone for appointments and prescriptions.

Diolch yn fawr iawn, Gwyn
Gwyn Thomas steps down as Welsh CIO
Gwyn Thomas is to retire from the role of Chief Information Officer for Wales and as Informatics Director for Heath and Social Services.


Gwyn has been with Welsh Government for the past eight years, originally heading up the Informing Healthcare Programme and then taking on wider responsibilities for leading the refresh of the Digital Wales policy and developing the ICT Strategy for the Welsh Public Sector.  


Although he is retiring from the Civil Service at the end of August, Gwyn will take forward his interest in health informatics by becoming the part-time chair of Health Data Insight. 


Gwyn has also been awarded an Honorary Chair in the Medical School at Swansea University and will be helping to design and deliver educational programmes that help to build leadership skills for ICT and Informatics Professionals.

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