Linda Locke and Mike Ziegler, Standing Partnership
Why do we prefer one company to another? It is easy to think that good pricing, an innovative marketing campaign and high-quality products are enough motivation, but they are not. Stakeholders want more in 2016.
We make these kinds of decisions every day, often without hesitation, because most choices to purchase products and do business with a company are built on an emotional reaction to what we think about those companies. Trust is an emotional connection with an organization that results in business impact, including more operational freedoms and a competitive advantage. Read more. |