Jeanine Guidry Shana Meganck, and Marcus Messner, Virginia Commonwealth University, Yan Jin, University of Georgia and Jerome Niyirora, SUNY Polytechnic Institute
This paper was chosen as one of the 2015 International Public Relations Research Conference's Top Three Paper Awards for Practical Significance.
Health organizations faced a two-fold crisis: how to communicate with the public about Ebola and how to manage the negative public sentiments. Recent research found that Instagram was an effective platform for to reach out to the public with an average of 55 million photos posted daily.
This study analyzes the visual social media engagement on Instagram by three large health organizations and how they responded to the ongoing Ebola crisis. Social media platforms and mobile technologies continue to play an increasingly important role in infectious disease outbreak management, tracking and information gathering. Read more.
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