A few months ago, during a one-on-one executive coaching session, I found myself in the position of pointing out actions and behaviors by my client that were directly sabotaging her likelihood of achieving the success she hired me to help her manifest.
Even as she provided what she felt were solid justifications for her actions, I relentlessly pushed for her to see how her choice of actions were completely inconsistent with her goals. At one point she pretty tersely said 'this doesn't feel good, Mike, I don't like what you're doing'.
My response: "You hired me to be your Coach not your Cheerleader. You are not playing your 'A' game...now, knock it off, get back in the game, and play with the superior talent we both know you have.' Later that week, a simple two-word text from her spoke volumes: "Thanks, Coach!"
The choice of 'Coach versus Cheerleader' is one that many of us face when leading an organization through formidable challenges.
And, while I don't believe there is a one single 'right' percentage mix that is most effective, I absolutely believe that the role of coach must be THE dominant of the two if you hope to truly manifest breakthrough peak performance from your team.
A few observations to consider:
- I've never seen anyone perform a dual role (coach and cheerleader) in any sporting event I've ever watched. Coaches never carry pom poms...they keep their team focused on the win.
- Cheerleaders don't win championships....Coaches do.
- Successful players thank their Coaches...not the Cheerleaders.
- Cheerleaders are perky no matter what...Coaches can be dark and brooding until you win.
What a coach does:
1. Raises the bar - sets the vision on the win.
2. Holds you to a higher standard and relentlessly calls you out when you bring anything less than your 'A' game.
3. Clears every possible hurdle (including your own mind games and excuses) to allow you to hit the goal.
4. Gets inside your head and makes you to see your own potential.
What a cheerleader does:
1. Rallies the crowd when things are going well.
2. Rallies the crowd when things are status quo
3. Rallies the crowd when things are not going well.
4. Makes you feel good no matter what your performance is.
Think about what it is going to get your team from Point A to Point B. Then, choose your tool set:
A Whistle or Pom Poms?
