The Communicator

Volume 11, Issue 8

In This Issue

Product Spotlight

Thank You

Test e911 today

Caleb's Cellular Corner

Business Only Broadband

RAM Referral Program

NewIns Insurance Testimonial for RAM Communications Inc.

Quick Links

About RAM

Salute Organization

Product Spotlight

Cbeyond Disaster Preparedness

Cbeyond offers another affordable way to provide your business Disaster Recovery Service

Greetings. Hope this letter finds you well. Summer is flying by and we hope you've had time to enjoy it.

This month's issue covers several interesting products like AT&T's Messaging Toolkit and Business Only Broadband Wireless Internet.

Please also review our recommendations on e911 testing. Take the drama out of your business e911 service and make sure it works properly today - before you need it !!!!!

I would also like to thank Emily, Connor, Chris, Joe and the entire team at NewIns Insurance for their business, patience and professionalism. Connor was kind enough to take time out and let our cameras in for a video testimonial. Along with the tremendous help of our Network Partner, Masergy, we helped Connor and Team install a high-performance voice & data network for all their locations. Please take a look at this latest video. RAM is ready to help any business with national and international networking needs.

Best Regards,

Rob McCoy

RAM Communications Inc

Thank You!

RAM Communications would like to thank the following clients for their business:

Mather Lifeways
Louis Glunz Beer

Real Urban BBQ

Best Practices: Testing e911 services for your business

The

Today's telecommunications world provides more technologies than ever before. With so many different types of service, it can be difficult for phone companies to ensure emergency services work properly on every medium.

There are times when the phone company network information has to be updated, especially when new area codes are added to specific territories. E911 centers and phone companies need to work hand in hand to ensure business and residential information is up to date.

Guess what? This doesn't always happen. So, periodically, (once per year) it pays to conduct e911 testing at your place of business.

Here are some other scenarios where we recommend your business test emergency service for accurate information.

1. Business Relocation

If your business moves, e911 information must be updated with your new address and phone number. Don't assume this change will happen automatically. It won't. Work with your phone team to ensure your information is updated and tested successfully.

2. Change in Phone Services

Any time your business changes voice carriers, you need to treat e911 programming as a brand new installation. Your installing team must program and test your e911 calls successfully before completing your new services. Sometimes, e911 will take 24-72 hours to update in the public phone network. Regardless, your installing team should help you follow up and ensure e911 tests correctly.

3. Moving to IP Phone Services

IP Phone systems are now dominating the marketplace. But their internet-based technology challenges traditional e911 center technology. Your vendor needs to help you perform proper e911 testing during the installation process and ensure the e911 center can see your address and phone number information.

4. Installing a New Phone Systems

New phone systems require the disconnection of old equipment and programming new switches. The only way to make sure your phones are properly e911 programmed is by placing an e911 call to find out.

NOTE 1: Be sure to let the operator know you are placing a TEST CALL so no emergency personnel are dispatched to your office in error!!! You may be charged a fee. Can you reach e911? When you do is the information correct? Consult your installer immediately if you need assistance.

NOTE 2: for Clients located inside Chicago's City Limits:

You must schedule a testing appointment with Chicago's e911 center. For further assistance and clarification contact RAM.

As always, RAM is here to help. Our staff will be happy to take you through the testing process and ensure your information is up to date with your local e911 center.

Rob McCoy,
RAM Communications
847.358.0917 x200
rob@ramcomminc.com

CALEB'S CORNER

AT&T'S MESSAGING TOOL KIT

Having problems collecting all your customers' contact information? Need a better way to reach your employees or clients? Looking for a new way to advertise products? AT&T's Messaging Tool Kit (MTK) may be just what you need. AT&T's Messaging Tool Kit is a signal portal which allows you to send out information via text message, e-mail, instant messaging, picture messaging and voice broadcasting. MTK provides your business an easy online tool for client marketing. With MTK you can send your clients more information about products and services, allowing you to send out polls, product updates or just an automated Happy Birthday message.

The MTK product is also a great solution for broadcasting emergency information or public safety items to students, teachers or employees at multiple campuses. It's fast and will cover your distribution list in a number of formats. You simply type in the information once and its distributed in email, voice mail and text formats without additional work on your part.

Click here for more information on AT&T's Messaging Toolkit

If you think this could benefit you, please contact RAM. We'll be happy to have Caleb tell you more about Messaging Tool Kit.

RAM Communications Inc.

847-358-0917
rob@ramcomminc.com

BUSINESS ONLY BROADBAND

(BOB'S LATEST SOLUTIONS . . .)

Did you know?

There's a renewed interest in the use of fixed-wireless transmission for low-latency data connections? This trend has made for busy days at the FCC lately and for fixed-wireless leader, Business Only Broadband, LLC, located at a new corporate headquarters in Lombard, IL. It seems that suddenly a technology (that has been in AT&T's inventory since Harry S. Truman was President) is creating a buzz and its principally caused by two honest facts.

1. Fixed-wireless equipment manufacturers claim accurately that electromagnetic waves travel faster in air than in a fiber.

2. Simple math has always taught us the shortest distance between two points is a straight line (line-of-sight). However, real world factors limit microwave's use as an ultra-low latency option to very niche applications.

BOB, LLC is one of the largest fixed-wireless business providers in Chicago and a valued partner with RAM. Co-founder Shane Hampton is a subject matter expert and explains why many businesses (besides high-frequency traders) should examine the pros and cons of microwave transport.

"Take a closer look at the benefits achieved over a network like Business Only Broadband's and tell me what business in this day and age can't benefit from better resiliency, faster installs and lower cost. BOB set out to build a network that is 100% diverse from all buried utilities and we did that."

One thing that RAM clients have always enjoyed is BOB's installation process. BOB's technicians can install the new microwave to our mutual customer within in a few days after signing up. BOB's technology also provides Ethernet-based Private Line, MPLS and Internet services.

To find out more information please visit BOB today at:

Shane Hampton
Business Only Broadband
630-242-6801

RAM Referral Program

Referral Program 2013

Ram Communications wants to show our appreciation for your quality referrals. We will send you a $25 restaurant.com certificate for every qualified referral that schedules an appointment. If they then become a client within six months of that appointment, we will donate $100 to the charity of your choice.

Our business contacts give referrals because we have earned their trust and they appreciate the value we can offer someone else. Contact us to learn how to spot our ideal client.

LInda McWhirt
Marketing Dept.
847.358.0917 x205
linda@ramcomminc.com