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Rob McCoy

RAM Communications Inc

                                 
        

Your phone equipment is central to the operation of your business. Here are some things you need to consider when moving your phone system.

Changing your office location is no easy task and as such a number of things should be taken into account such as timing, logistics and damage control.  As part of reducing damage control within your move you want to ensure your Telecom equipment (your business phones, voice and data services) will be up and running as fast as possible once you have moved to your new location.

Telephone Numbers

Can you keep your existing phone number when you move?  If you can't or are unsure, don't panic.  Contact your telecom provider and check.  If you discover your numbers cannot easily move, you may want to consider having a non-geographic number which you can retain whenever you move in the future. There are also new ways to keep your important numbers in tact for small monthly fees.

Call Management

Make sure you don't lose any important business throughout the move. Make sure you have staff dedicated to handling calls during the transition.

Business Phones - Hardware

Is your current phone system meeting your requirement or is it time to upgrade?

In order to ensure your current business phone system meets all your needs, contact RAM for a review or your business phone requirements.  There's no better time for an evaluation then before an office relocation.

Phone Network

It is unlikely all the phone lines will be in the correct place in you new location. Further, you may find the quality and quantity of available lines is lacking in your new location. Plan ahead!  Make sure you contact your phone vendor and schedule a walk through as soon as you start surveying your potential space. In certain instances, bad or lacking phone infrastructure could cost your business delays and thousands of dollars in upgrade costs. So evaluate as soon as possible. New services can take 4-6 weeks to install depending on the type of service your business needs.

Testing Business Phones

When you get to your new location, you will need to thoroughly test all phone lines, incoming and outgoing calls, voicemail, and related functions. Have these items tested before the staff arrives on the first day at your new location.  (RAM follows a strict testing procedure to ensure your business doesn't suffer any disruption or downtime.)

Also, make sure your general contractor or anyone involved in any building changes does not move any of your telecom equipment without your knowledge. The GC should work directly with the phone company to ensure the proper infrastructure is ordered and installed ahead of your move.

RAM has handled many phone moves in 15 years. As always, please contact RAM if you have any questions or if you need further assistance. 

Creating a Personal Touch:

Web Conferencing 

 

  

 

 

 

Web Conferencing brings pictures, video -any visual presentation to your audience. Coupled with traditional audio conferencing, web  conferencing provides the most impact possible without being at your client's office in person.

 

To see a demonstration click here. 

 

That's the whole point. Make more high-impact presentations to more folks without using planes, trains and automobiles! How much money and time could your sales force save if they became sophisticated web-based presenters. We're not saying web-based conferencing should or could replace your personal visits, but this is a tool that can certainly save on sales/marketing costs and grow your bottom line. 

 

Most solutions require additional software to be installed (usually via download) by the presenter and participants.  Some vendors provide a complete solution while other vendors enhance existing technologies.  Most also provide a means of interfacing with email and calendaring clients in order that customers can plan an event and share information about it, in advance.

 

Other Benefits of Web Conferencing:

 

-   Audio and web communication with just one set of login numbers to remember.

-   A cost effective way to communicate.  An easy way to collaborate with clients or colleagues in remote offices.  

-   Easily collaborate online and in real-time to drive faster decision-making.

- Centralized portal for scheduling meetings, holding Q&A sessions, and monitoring audience feedback. 

- Flexible and economical- most providers don't require service contracts; you pay only for the minutes you use and you can schedule meetings anytime with your own 800 number and pin code.

 

Meeting Features:

-   Presentation sharing - share PowerPoint slides and graphic files.

-   Desktop showing - show and share visually, applications, web pages, files or software to participants in real time.

-   Record a meeting - recordings are the next best thing to attending a Web Meeting session and provide a great way to keep individuals informed.

-   Chat - allows participants and presenters to communicate to each other through the web interface.  Chat is also a great way to ask questions during a conference.

-   Security - assign optional security pass codes that must be entered by participants in order to access a web conference or recording. 

    

For more details on the Web Conferencing Services call RAM today at 847-358-0917.

 

Barbara Yurisich

Help Desk Manager

847-358-0917 x201

barb@ramcomminc.com    

 

 

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