Hello there, I'm Patti Smerk. I've recently started working with Simplex-IT, so I wanted to introduce myself.

Where to begin? For the past 7+ years I've been with Booz Allen Hamilton, an IT consulting firm working mainly with large scale government clients on enterprise wide projects and programs. Prior to that I worked in consulting for ALG Computer Consulting and Training, working mainly with local small to mid-sized businesses. Before that, I taught software classes and technical bootcamps at ALG. Consulting just seemed like a natural progression from training, but I still really love when I get the chance to do some training every now and then.

One of the things I'm most passionate about when it comes to technology is Microsoft Project and Project Server/Project Online. I'm a Project Management Professional (PMP) and really like the benefits of using these tools to manage projects and programs. And don't even get me started on dashboards! 
 

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Hi. My name is Elizabeth. I am the new marketing intern here, at Simplex-IT. I am currently a senior at Hiram College and I will be graduating in the spring. I am a Business Management Major, with a double minor in Entrepreneurship and Communication.  I am involved in many different clubs and organizations on campus, as well as off campus. In my major, my focus is on marketing, as that is what all of my elective classes have been in. I am interested in marketing because I find it fascinating to see what goes into different campaigns and how they are structured. I also like being able to be in a field that is constantly changing and where I am constantly learning new things.

 Outside of school and work, I love to travel. I have been all over the world with my family, as well as with friends.  I also love to enjoy time with my family and friends! 

Alaa here. Recently, Simplex-IT techs received calls about slow Internet connections and slow Outlook mail flow. 

After some troubleshooting and different attempts to resolve this issue, we stumbled upon Internet Protocol version 6 (IPv6) and as part of the troubleshooting process, we decided to disable this item.

Interestingly enough, by disabling IPv6 everything just worked, Internet connections were faster and mail flow was normal again.

So, what is IPv6? It's a way to allow a lot more devices to be on the internet.  Learn more by going here.

Now, we're not saying IPv6 is broken.  But a lot of ISP's (the folks who give us internet access) haven't completely implemented their support for IPv6.  And we think that's what is behind the issue.

Read more here.

Hi, my name is Freddie Bracken. I go to the Portage Lakes Career Center in Green. I am technically a student at Manchester High School. I am a member of the Technical Honor Society, and I am also a student ambassador.

I have been interested in computers since I was 4 years old when my dad brought home an old desktop. His friend set up the very first Grand Theft Auto video game and I was hooked. Ever since then I wanted to learn more about computers and how they work.

I eventually saved up enough money to build my very first gaming desktop. I spent hours looking up parts, and learning about all of the different hardware. 

I taught myself most of the things I know about computers by reading and fiddling around with my own stuff. I eventually started doing my own independent contracting and after that everyone started coming to me with their computer problems.

 At Simplex-IT I spend a lot of time fixing computers with hardware problems.