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Linda D'Angelo
Advanced Administrative Services provides a comprehensive set of business support services to help businesses achieve their goals when they don't have the time, expertise or staffing required to execute on-going or project support activities. We are a small, dynamic team who brings years of experience to your organization.
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Would your team benefit from hands-on, interactive training on any of the Microsoft Office products? We offer workshop training by module, by product, or based on skill level. Workshops can be customized to use your data, providing immediate improvements to your day-to-day operational efficiencies. Call 412-995-0995 for details.
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Stay in Touch for More Tips
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| Certifications |
 | | Microsoft Certified to bring efficiencies to your business |
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Looking to Move Your Business Forward?
We can help you achieve your business goals by completing work for which you do not have the time, staff or internal expertise. Let our years of experience benefit you. Call us directly at 412-995-0995 to discuss how we can help you achieve your goals.
If you know of a colleague who may benefit from this Tuesday Tips newsletter, please forward using the link below.
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Advanced Administrative Services "Tuesday Tips" |
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Greetings!
This January newsletter is packed full of tips and interesting information about staying focused on sales and how to provide great customer service. We also included step by step directions to make the Mail Merge process smooth and easy.
Wishing you many successes in the New Year!
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5 Tips for Staying Focused on your Sales Goals in the New Year
It's the New Year and you've likely at least thought about your business goals for 2013. To bring these goals to fruition, you need to have a plan and be committed to that plan. Here are a few basic aspects to consider in forming your action plan.
- Set measurable sales goals
- Make yourself and your team accountable by sharing your goals
- Create a tracking system to measure yourself against your goals
- Set a weekly behavior goal for asking for introductions, setting appointments and networking
- Have a plan for following up with leads
Peak Performance, a Sandler Training Center, offers award winning no-nonsense training. Give Bryan Whittington a call or visit their website for more details.
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DON'T FEAR THE MAIL MERGE!
There is no need to fear mail merging. You can follow these six easy steps and make mailing to your contacts fast and efficient. Reach out by sending marketing campaigns as a mass mail merge. Click here for the 6 step process.
For information on hands-on training workshops, contact Linda at 412-995-0995.
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Provide Great Customer Service
Sometimes we take for granted that providing great customer service is a natural habit that every business owner and their teams know and practice. But in reality, with the rush of life, we sometimes lose track of the basics...and this can COST YOUR BUSINESS!
In the allBusiness.com article, Ten Rules for Great Customer Service, you are reminded how to provide great service to your customers. Here are a few of the tips from the article:
- Commit to Quality Service...and make sure your team knows their level of authority in resolving issues.
- Know your products...and make sure your team does too. Provide quality FAQs to your team.
- Always provide what you promise.
- Focus on customers, not sales. Satisfied customers stay on board.
- Never argue with a customer.
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Community Focus
The Bradley Center is a residential treatment facility for children and adolescents suffering from severe psychological and emotional trauma. The children live at this residential home for an average of 8 - 10 months.
At times, children come to The Bradley Center with nothing more than the clothes on their back. The " Spread the Cheer All Year" Program helps provide children with the basic needs for every day. Your donations will go far to purchase everything from coloring books and crayons to shoes, socks and undergarments.
To help, please contact Karen Zimmerman, Community Relations Coordinator, at 412-788-8219. The Bradley Center is nationally accredited by the Joint Commission on Accreditation of Healthcare Organizations. If you are interested in learning more about The Bradley Center or to find volunteer opportunities visit
Volunteer Opportunities. 
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Meet our Newest Team Member
We are excited to have Niki Giardina as our newest team member. Niki manages the administration of email marketing campaigns and assists with content writing for a variety of social media platforms. Click here to learn more or to meet the rest of our team. |
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Have a specific topic you would like covered in the future, contact us via our contact form or via any of our social media channels.
Wishing you a productive day,
Linda D'Angelo
Advanced Administrative Services, LLC |
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