COMPANY NEWS
In This Issue
Trade Shows
NPCA 50th Annual Convention
21-24 October 2015
Minneapolis Marriot City Center
Minneapolis, Minnesota, USA
 
Saudi Build
26-29 October 2015
Riyadh International
Convention & Exhibition Centre
Riyadh, Saudi Arabia
Hall 3, Stand 433

SITP 2015
18-22 November 2015
Palais des Expositions
Pins Maritimes
Algiers, Algeria
Stand B6.3
 
American Concrete 
Pipe Association (ACPA) Pipe School, Trade Show and B2B
4-8 January 2016
Arlington, Texas USA

World of Concrete
2-5 February 2016
Las Vegas Convention Center
Las Vegas, Nevada
Booth N1325
 
UK Concrete Show
17-18 February 2016
National Exhibition Center
Birmingham, United Kingdom
Stand B20

ICON-Xchange
24-25 February 2016
Rosen Shingle Creek Resort
Orlando, Florida USA

The Precast Show
3-5 March 2016
Gaylord Opryland Resort and Convention Center
Nashville, Tennessee USA
Booth 306

ACPA Annual Convention
20-23 March 2015
JW Marriott Tucson
Starr Pass Resort
Tucson, Arizona USA

Bauma 2016
11-17 April 2016
Neue Messe Munchen
Munich, Germany
Hall B1, Stand 149

Contact Besser
24/7 Support
Our customer service team is available to assist you with parts or technical support 24/7, call +1.989.354.1000 or locate your local sales representative

Blockmakers Workshops
Concrete Masonry Technology
12-16 Oct 2015
29 Feb-4 Mar 2016
26-30 Sep 2016

Vibrapac
19-23 Oct 2015
7-11 Mar 2016
3-7 Oct 2016

Advanced Vibrapac
14-18 Mar 2016

Electronic Controls 
1-5 Feb 2016

Executive Session
23-25 Aug 2016

Product Handling & Curing
12-16 Sep 2016

Specialty Products
19-23 Sep 2016


Holidays
Canadian Thanksgiving
Our office in Canada will be closed on 12 October in observance of Thanksgiving. All USA locations will be open and available to assist customers. 
September 2015
Kevin L. Curtis

Over the past month I've had the opportunity to visit several of our customers and I'm excited about the installation of new Besser block and pipe machines around the world. The Advanced Servo Vibration and Servo Main Drive are increasing production for block customers, no matter the age of the equipment, and the results are excellent. You can read more about some of our recent customer success stories in the email below, in upcoming issues and on our company blog

The World Center for Concrete Technology is offering two Blockmakers Workshops® this fall. If you are considering attending or sending your employees to Concrete Masonry Technology or Vibrapac®, I encourage you to consider registering for the October courses as student enrollment is climbing and they are guaranteed to be held. The cost has an excellent return on investment and is a small price to pay for the processes improvements you'll experience when students bring what they've learned back to your plant(s). 

Our team continues to focus on improving quality control, lead times and manufacturing to improve the quality and turn around time of your parts. We've improved our response time for technical support from the office in addition to the support we offer in the field.

Last month we initiated a company-wide wellness challenge, 80 employees voluntarily joined the challenge and focused on fitness and improving eating habits which resulted in happier, healthier employees. Safety is always a focus at Besser and we've seen a tremendous improvement this year by maintaining a hands-on approach to safety at each Besser location and in our customers' plants. 

Sincerely,
Kevin L. Curtis    
Kevin L. Curtis
President & CEO
New Ultrapac Operating Flawlessly at Beton de la Lomme: Production Speed Increases 30%
Beton de la Lomme, located in Rochefort, Belgium, recently updated their concrete products production facility with a new Besser Ultrapac® II, deep pallet, concrete products machine. The 26" deep pallet easily accommodates the production of the company's product line, including their Stepoclomme units. Beton de la Lomme installed their first Ultrapac II in 1996. Since then it has proven to be the perfect machine for this highly inventive producer. Continue Reading
Argentina Block Association Members Find Product Innovation at Glasser
In August members of the Argentina Block Association (AABH) toured Glasser's Vibrapac equipped plant before attending The Concrete Show in Sao Paul, Brazil. Claudio Defagot, President of the Argentina Block Association (AABH) and a loyal Besser customer who operates three Vibrapac plants and an Ultrapac plant in Argentina, wanted fellow producers to tour a production facilityContinue Reading
World Center for Concrete Technology
Concrete Masonry Technology & Vibrapac Training - October 2015
The World Center for Concrete Technology is offering two Blockmakers Workshops, both are filling up quickly and guaranteed to be held: Concrete Masonry Technology, 12-16 October and Vibrapac, 19-23 October. Complete course descriptions, costs, travel details and Alpena area information is available online. Early registration is encouraged to reserve your seat. Continue Reading
Besser Delivers Quicker Response Time for Technical Support
We've sharpened our focus on customer satisfaction with a new streamlined process for handling inbound technical service calls. The new process was initiated in August. All service related phone calls are now routed to customer service representative Ron Gunderman or project manager Kevin Krentz.  Continue Reading
Wellness Challenge at Besser Company a Success
At Besser Company, we believe a happy, healthy team is of great importance to the overall success of the company. Just last week the Company concluded a one month wellness challenge to bring to focus just how important incorporating healthy habits into our everyday lives is.  Eighty employees from around the globe voluntarily joined the program and were broken down into several teams. Continue Reading
2016 Custom Concrete Products Calendars
Even in a digital world wall calendars make their mark; they're used and appreciated by all who receive them.
The Concrete Products Calendar is targeted directly to your customers with projects showcasing concrete products from around the world. Each month features a  beautiful residential, commercial, industrial or educational project including trend-setting and traditional masonry and hardscape units. You determine the information that you want to include on your calendars - logos, website, association affiliations, phone number, address, etc. Continue Reading
Getting to Know Your Customer Service Team: Jean-Guy Richer
Jean-Guy Richer began his adult journey in northern Quebec. Thirty-five years ago he was training Alaskan malamute sled dogs and producing and marketing homemade goat's milk, yogurt and cheese. Today Jean-Guy leads a talented group of engineers, customer service staff and craftsmen in the manufacturing area at our mold production facility in Montreal. His passion for continuous improvement is contagious. Continue Reading

Besser Ni-Hard Now

We know that when you need Ni-Hard parts, you need them now! All standard Besser Ni-Hard parts including mixer blades, liners and trowel segments are in stock and available to ship within one business day. Get your Besser Ni-Hard Now by calling +1.989.354.1000. Continue Reading

Download the New Besser App

The Besser App includes equipment brochures, service bulletins, equipment manuals and general support documents you need the most. In addition users are able to click-to-call Besser and use a parts or technical service cam for sending pictures to easily identify parts or for assistance with technical support. Continue Reading

 

Besser Company | +1.989.354.4111 | sales@besser.com | www.besser.com