With the assistance of her mine operations and maintenance team, it's Shannon's job to coordinate the training of operators on how to use the powerful, high-tech, CAT 793 Haul Truck efficiently. As she says: "If we take care of our trucks, they will take care of us!" And she is really good at her job.

In February of 2015, Shannon Reyes was recognized by Caterpillar, Inc., and received an international award for being CAT Global Site Planner/Trainer of the Month. In addition, because of the conscientious effort made by all of CC&V's haul truck operators, CAT Global selected CC&V as Global Site of the Month for its success in dramatically decreasing operator-induced errors.
 

These trucks are highly sophisticated, using computer hardware and software to track operating conditions like: physical location, speed, emergencies, weights, engine rpms, operating temperatures and pressures, as well as transmission issues. This data is transmitted wirelessly to CC&V dispatchers, maintenance, mine operations and CAT's dealer in Colorado, Wagner Equipment. This data is then utilized to reduce operator errors - increasing the efficiency and life expectancy of a very expensive, very large piece of machinery. With the assistance of Wagner/CAT, and the diligent efforts of CC&V's haul truck operators, Shannon coordinated the training to reduce the operator driven errors on CC&V's trucks by over 50% since November 2014. 
 
Shannon likes her job. And she is good at it. Her professional experience has given her skills that are recognized by her management, co-workers, and CAT Global. She is excited by the opportunity and possibility of how she can contribute to the efficiency of CC&V's team effort. Receiving this international award was important recognition of those efforts, for both Shannon and CC&V, but at the end of the day, for Shannon, it's all about taking care of her three boys and her "second family" at CC&V.