ProviderAlert
May 13, 2016

Records Loaded in AlphaMCS

All Medicare records from the FULL Global Eligibility File and the first incremental file have been loaded.  The remaining incremental files should be loaded by the end of the day.

Please let Partners know if you have any problems with Claims and SARS due to eligibility not being in the system.

For Claims and Billing issues, please email Claims_Department@partnersbhm.org
For issues with Service Authorization Requests, email helpdesk@partnersbhm.org

We appreciate your patience during this time.
About Partners Behavioral Health Management
Partners Behavioral Health Management (Partners) provides local management of publicly-funded behavioral health services in Burke, Catawba, Cleveland, Gaston, Lincoln, Iredell, Surry, and Yadkin counties. Offices are located in Elkin, Hickory, and Gastonia. Individuals in need of behavioral health services can call our Customer Service call center 24 hours a day, seven days a week at 1-888-235-HOPE (4673).
  
Want to learn more about Partners? Visit www.PartnersBHM.org.

 


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