ProviderAlert

April 10, 2015

Attention All Providers:

Last night, AlphaMCS performed a patch that will affect Provider Portal users in the following ways:

1. Users can no longer future date the effective dates for clinical docs. This issue was inserted with the most recent upgrade to 1.13 on Wednesday, April 1, and has now been resolved.

2. Current SAR notification emails have been enhanced to now show both the SAR ID as well as the SAR SERVICE ID number.

Please contact the HelpDesk at 704-842-6431 orhelpdesk@partnersbhm.org

with any questions or comments.

About Partners Behavioral Health Management

Partners Behavioral Health Management (Partners BHM) provides local management of publicly-funded behavioral health services in Burke, Catawba, Cleveland, Gaston, Lincoln, Iredell, Surry, and Yadkin counties. Offices are located in Elkin, Hickory, and Gastonia. Individuals in need of behavioral health services can call our Access to Care call center 24 hours a day, seven days a week at 1-888-235-HOPE (4673).

Want to learn more about Partners? Visit www.PartnersBHM.org.

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