How to speed up the process without damaging F&I profit opportunities. Learn to engage the F&I process with the customer's needs front and center!
Webinar: THIS Thursday starting at 11am MT
I t's a cardinal rule of F&I selling...you must present every product...to every customer...every time! But forcing customers through our selling process to facilitate these presentations, often just makes them angry and often sorry they did business with you. And it's not so much the presentations as it is the delays in just getting on the road in their new vehicle.
The bottleneck created by a structured F&I process is the problem. If you agree, listen in to Becky Chernek as she describes ways you can better understand and qualify your customers...helping to create a new process that still makes the presentation, but also respects the customer's desire to complete the transaction quickly. You will learn:
- How to create a smooth transition from sales to finance...meeting the customer on their terms
- How a better transition can help reduce resistance once in the F&I office
- How to gather quick and reliable credit information and credit history to speed the process
- How to establish a common bond with the customer early in the engagement... creating a more positive atmosphere
- How to fine tune your F&I value proposition by conducting a "Product Needs Analysis"
- How to get them on the road in their new vehicle with a smile on their face
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KPA Weekly Webinar:
Covers Environment & Safety
or HR issues each week
Date: EVERY Thursday
Time: 10 - 11am
Time conflict? Register anyway! If you are unable to join the webinar at this time, please register anyway and a recording of the webinar will be sent to you automatically.
For upcoming topics and to register:
Previously recorded webinars are also available at the above link!
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CADA ONLINE TRAINING CENTER
The CADA VIP Season Ticket
For dealerships serious about providing excellent and informative training opportunities for all their management team members! The annual VIP Season Ticket
provides access to all live and
recorded training sessions for
one introductory low price of $895.
Your introductory offer includes:
- Total Access for up to 10 Members of your Management Team
- Access to all 45 NEW & Live DealersEdge� Webinars throughout the year
- Access to all archived training recordings (60-100 available)
- Emailed Best Practice and Case Study Reports
- Access to online archives of more than 3,500 Best Practice Report
CLICK HERE
to order the
CADA Season Ticket
For more information, call Jim Muntz at 800.321.5312 Ext 801
or email at [email protected]
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PRODUCT AND INDUSTRY NEWS
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