Newsletter | July 2016
Brand New Benefit to ACA/NE Members
Associate Membership with Service Roundtable

ACA/NE has partnered with Service Roundtable to provide a valuable new membership benefit.

Beginning July 1, 2016 ACA/NE members will receive FREE Associate Membership with Service Roundtable.

To qualify for this new member benefit, your membership dues must be current.

Your free Associate Membership with Service Roundtable includes:
  • Cash rebates from over 100 participating companies in the Roundtable Rewards buying group.
  • Free contractor-oriented content you can download and use. Over 200 Pieces to choose from with new pieces created each month.
  • Special Service Roundtable GroupBuys -- where you can buy deeply discounted products and services that are specific to service contractors.
  • Free subscription to the Service Roundtable Profit Report -- a quarterly newsletter filled with profit-building tips.
  • Free subscription to Comanche Marketing -- a popular marketing ezine focused on service contractors.
  • Discounted member rates to attend Service Roundtable conferences and training events.
To receive this free benefit, you do not need to do anything to sign up. You will be contacted by a Service Roundtable Success Consultant shortly by email and phone to offer you a tour of the website. If you do not wish to receive the cash rebates and other benefits, you may opt out when you are contacted.

Important to mention -- this free Associate Membership with Service Roundtable is for ACA/NE members in good standing. Members must be current with their membership dues to be eligible for this benefit.

We are very excited to announce this fantastic new member benefit for your company! If you have any questions and/or need to confirm that your company's membership is current, please e-mail Mike Gillis or or call 1-877-262-3341.

state house capitol boston
Legislative Update

H.167, the legislation that would require that HVAC contractors obtain a refrigeration license has been sent to a study committee, effectively killing the bill for this session.  

Many thanks to all ACA/NE members who helped to support this legislative effort over the last several months.

The bill history
The Air Conditioning Association of New England (ACA/NE) has retained the services of Delaney & Associates, Inc. to work to kill or amend H.167, An act relative to refrigeration technicians.  

ACA/NE is concerned that if H.167 passes, many HVAC contractors will no longer be able to do what they presently do every day and have done for many years without an additional license. Most residential and small commercial systems are limited to 5 tons or less and an exemption exists for work under 10 tons.

If this passes it could take from 8-10 years for a worker to be completely licensed to install a residential system.  Training would require a minimum of 3 years for a restricted license in sheet metal and a five-year apprenticeship in refrigeration. The time can't be concurrent.
HVAC technicians may already acquire numerous licenses including those for Plumbers and Gas Fitters, Oil Burner, Unrestricted Refrigeration, Electricians, and Pipe Fitters.  Plus HVAC technicians are required to have a sheetmetal license if they do duct work.

If HVAC technicians are required to obtain a refrigeration license they will also have to pay for all the renewals and the continuing education for the new license, which is considerable.  For example, a technician that wants to obtain a sheet metal license must complete 8,000 hours of sheet metal experience, over no less than five years and complete 750 hours of Board-approved education. 

This industry like many other trades is suffering from a shortage of workers. This legislation would add to the labor crisis. This requirement seems overly burdensome and outside the intent of Governor Baker's Executive Order # 562 to reduce unnecessary regulatory burdens.
elections to get new government or president free election for new democracy local national voting poll
ACA/NE Elects New Officers

The Board of Directors recently elected the officers for FY 16/17.  

Meet Your New Leadership Team

Andy Rodenhiser

Andy Rodenhiser was elected to serve as the ACA/NE Board President.  

Andy is the 4th generation owner of Rodenhiser Plumbing, Heating and Air Conditioning. Andy is personally interested in serving the local community, is involved in local issues and organizations, and has served as the Chairman of the Medway Planning and Economic Development Board.  Currently he serves as Vice President of the Air Conditioning Contractors of America's New England Chapter. 
Andy places a high value on personal integrity, and strives to ensure that Rodenhiser Plumbing, Heating and Air Conditioning is viewed as a reputable company within their service area.

Andy also serves on the ACA/NE Building Inspectors Working Group, Government Affairs, Workforce Development Committees.

Brian Cristman

Brian Cristman was elected as the Vice President of the ACA/NE Board.  

Brian is the son of the association's past president Sue Meacham.  He has 30 plus years' experience and started his career in the HVAC business as summer & weekend help for Mark Meacham running parts and equipment after school.
Brian is a graduate of Tantasqua Regional Vocational High School with a certificate in electrical, and he attended Worcester State College taking business classes.
Brian has worked both sides of the counter, in HVAC/R ARW distribution wholesale & rep business.  He worked at The Simons Company currently known as Bell Simons, Automatic Equipment Sales in Alexandria, Virginia currently known as Carrier Enterprises/Watsco, Kehoe Company, and Northway Marketers.
Brian has also owned and operated his own HVAC Business Home Comfort Systems which he sold in 2005 and rejoined the family business.  Currently Brian is the Sales Manager at Meacham Heating, Cooling & Energy Solutions.

Brian also serves on the ACA/NE Membership and Programming Committees.

Chris Morin
Chris Morin was elected to serve as the ACA/NE First Vice President.

Chris Morin is currently the Eastern MA and RI Area Sales Manager for America's leading ductless manufacturer: Mitsubishi Electric Cooling & Heating. 

Chris started carrying tools at age 16, graduated from Minuteman Regional Vocational, and promptly entered the U.S. Marines as a Refrigeration Mechanic where he served two tours in Iraq. Returning home, he was a Service Technician, then Service Manager, before working for a MA based utility rebate program implementer as an HVAC Specialist/Trainer.  

An ACCA Residential System Design Instructor, Chris' experience includes consulting contractors and technicians on proper system design and duct testing - both in the classroom and in the field. In his spare time, Chris authors the successful HVAC Prog Blog, formerly Excess Air. Chris holds a B.S. in Business Management from University of Phoenix, MA Master Sheet Metal License, BPI Building Analyst & IDL, as well as NATE Certifications in Installation and Service for Heat Pumps, Air-Conditioning, and Gas Furnaces.

Chris also serves on the ACA/NE Membership and Programming Committees.

Rick Barker

Rick Barker was elected to serve a second term as the ACA/NE Board Treasurer. 

Rick Barker is Territory Manager for Homans Associates in MetroWest & Central Massachusetts. He works to build business partnerships with his clients and follow through is a key component of his success. He believes if you can't follow up and follow through, you might as well not get out of bed.
He has been in the HVAC industry, in one capacity or another, for a little over 20 years.

He started off as a truck driver to help pay for school and has held positions on both sides of the counter since then, working towards his current position.

Rick also serves on the ACA/NE Membership, Programming, Golf and Government Affairs Committees.

Nominations are open for the ACA/NE Board of Directors 

The ACA/NE Board is responsible for ensuring that the association stays on track in meeting the organization's mission, services, policies and programs.  

Board members have a fiduciary responsibility to review and approve the association's budget and financial strategy.  They approve major policies, serve on committees or task forces, take on special assignments and promote the association to others in the New England HVAC Industry.

You can also volunteer for one of the ACA/NE committees, which plan educational programs, set legislative strategies, and develop membership recruitment and retention campaigns.
As a committee volunteer you can help the association, make sure your school and/or company's interests are heard and have more opportunities to network with your colleagues.
If you are interested in volunteering to serve on the ACA/NE Board, Membership, Government Affairs, Golf or Programming Committees please contact Cathy Flaherty.
You can also click here to download and complete the Committee Volunteer Form.

September 9, 2016
Golf Tournament Stow Acres | Stow, MA         
September 20, 2016
Heat Exchanger Class 
Holiday Inn | Mansfield, MA
October 18, 2016
Location TBD
Part One:  Service Roundtable Kick Off
Speaker:  Matt Michel, Service Roundtable
Part Two: Relentless Recruiting
Speaker: David Heimer, Service Roundtable
December 6, 2016
Location TBD

Marketing to Women
Speaker: Robin Jones,  Service Roundtable
Legal Update
ACA/NE retained the services David Kerrigan from Kenney & Sams, P.C. to deal with the manufacturer's literature that states that appliances sold in Massachusetts have to be installed by licensed plumbers or gas fitter

Attorney Kerrigan sent a public records request to the Board of Plumbers and Gas Fitters regarding the use of the language that only licensed plumbers or gas fitters can install the appliance.  David was told by the Board that this language came from the manufacturer.

Now ACA/NE is working directly with certain manufacturer's to remove the language from their user manuals.  
Be Heard words on a sign hanging on a microphone to illustrate sharing an opinion or viewpoint through public speaking in an open forum
DPL Listening Tour

The Division of Professional Licensure's (DPL) parent agency, the Office of Consumer Affairs and Business Regulation (OCABR), will be holding a series of five (5) public hearings in July-August 2016, to solicit ideas for possible legislative reforms to be introduced in the next legislative session (starting in January 2017).
On behalf of OCABR, DPL invites any interested stakeholders, industry and professional associations, licensees, consumers, schools and members of the public, to participate in any or all of the five (5) hearings. As it relates to DPL, the agency is seeking ideas and suggestions for possible legislative reforms to the licensing statutes administered by our 28 boards of registration, as well as the Office of Private Occupational School Education. Hearings will be held in: Boston, Lowell, Plymouth, Springfield, and Worcester. We welcome ideas and suggestions from both the consumer and business perspective.
Please note that other OCABR agencies, including the Division of Banks, Division of Insurance, Division of Standards, and the Department of Telecommunications and Cable, will also be participating in the hearings. Attendees are welcome to offer ideas for statutory changes to those agencies as well.

Listening Session Dates and Locations 
All Listening Sessions are 11:30am to 1:30pm 

  • Springfield, Tuesday, July 19thUMass Center at Springfield, Tower Square, 1500 Main Street, Suite 260 
  • Worcester, Wednesday, July 20th, Worcester Public Library, 3 Salem Street, Saxe Room 
  • Lowell, Wednesday, July 27th, Lowell City Hall, Mayor's Reception Room, 2nd Floor 
  • Plymouth, Thursday, July 28th, Plymouth Center for Active Living, 44 Nook Road 
  • Boston, Tuesday, August 2nd, 1000 Washington Street, Hearing Room 1E, First Floor

For for information contact

Peter B. Kelly
Executive Director
Board of Examiners of Sheet Metal Workers

ACA/NE Golf Tournament

September 9, 2016 | Stow Acres Country Club

ACA/NE members and friends will gather for a day of golf, recreation and networking. Plan to attend this popular event.  It is a great opportunity to market your company and show your support for the HVAC industry and its leading trade association. Below please find pricing and sponsorship opportunities. All sponsors receive recognition at the awards ceremony, in the tournament program booklet, ACA|NE newsletter and website as well as all marketing materials.
All packages include an 18 quart ACA/NE cooler for each golfer, 
plus golf, cart, breakfast, lunch and dinner!

Sponsorship and Golf Packages

Titanium Level Package -- $3,060
Three Foursomes
Sponsorship of One Hole
Logo on Sponsor Banner 
Placement of One Banner 
Gold Level Package -- $1,500
One Foursome
Logo on Sponsor Banner
Single Golfer -- $175 per person
18 Quart ACA/NE Cooler
Golf, Cart, Breakfast, Lunch, Dinner
Lunch at the Turn -- $1,000
Logo Sign on the Lunch Cart
Logo on Sponsor Banner
Hole-in-One Contest - $825
Logo Sign at the Contest Hole
Logo on Sponsor Banner
Beverage Cart -- $800
Logo Sign on the Beverage Cart
Logo on Sponsor Banner
Golf Carts # 1 Half Carts --$795
Logo Sign on the Golf Carts
Logo on Sponsor Banner
Golf Carts # 2 Half Carts --$795
Logo Sign on the Golf Carts
Logo on Sponsor Banner
Breakfast -- $550
Logo Sign on Breakfast Table
Logo on Sponsor Banner
Putting Contest -- $500
Logo Sign at Putting Green
Logo on Sponsor Banner
Closest to the Pin -- $300
Logo Sign at the Contest Hole
Logo on Sponsor Banner
Longest Drive -- $300
Logo Sign at the Contest Hole
Logo on Sponsor Banner
Straightest Drive -- $300
Logo Sign at the Contest Hole
Logo on Sponsor Banner
Hole Sponsors -- $250 per hole
Sign at Sponsored Hole

Click here to register online

Click here to download an invitation and registration form
Welcome New 

Recom Heating & Air
264 North Montello Street 
Brockton, MA 02301
Phone: (508) 588-2777
Fax: (508) 588-2773
Paul Murphy, President

A. Fagundes Plumbing & Heating 
225 Stedman Street, Unit 16 
Lowell, MA 01851
Phone: (978) 459-0139
Fax: (978) 349-7550
Al Fagundes, President

The Gould Company

30 Charles Street
Needham, MA 02492
Phone: (781) 444-0562
Fax: (781) 444-0656
Peter Gould, Owner
Mfrs. Rep

Falite Brothers Inc.
9 Broadway
Wakefield, MA 01880
Phone: (781) 246-9320
Fax: (781) 246-9338
Joe Furtado, General Manager

TJ's Plumbing and Heating, Inc.
PO Box 2393
Attleboro, MA 02703
Phone: (508) 226-5514 
Fax:  (508) 409-3527
Tim Cutler, President

Reardon HVAC Corp.
837 Upper Union St .# C15
Franklin, MA 02038
Phone: (508) 520-9244
Fax: (508) 520-9245
Tom Reardon, President

Tom Fricker Heating & Air Conditioning
P.O. Box 308
Franklin, MA 02338
Phone: (508) 520-1899
Fax: (508) 520-1127
Tom Fricker, Owner

The following are three articles provided by 
Federated Insurance intended for member education:

Keeping Your Options Open
Like most business owners, you are concerned primarily with running your day-to-day operations and growing your business-oftentimes, planning for your retirement may be secondary. According to a study of small business owners, less than half (47 percent) of the business owners surveyed had a way to save for retirement that was set up through their business. Twenty-eight percent were not saving at all!  Read More

Unsatisfactory Performance Excused by Disability?
Question: Is an employee who reports a reading/writing disability covered under a protected class? Are there suggestions on how to handle if this employee reported this after receiving a written reminder for performance related issues when no prior notice had been provided to HR either verbally or in writing? The employee in this instance has been employed by the company for 8 years.  Read More

Risk Management that Measures Up
We live in a measurement-focused society: how many; how far; how fast; how much more, or less, than last year.  Popular thought often asserts that if it's not measurable, it's not a worthwhile goal. How can you justify spending time and money on something you cannot prove or quantify? On the surface, that may not be easy, but consider the following:

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