November 5, 2013

November eNewsletter

With new classes, customer rewards, and holiday programs, you won't want to miss a minute at Chicago Swim School. Check out all we have going on!

As the weather turns colder, our pool deck is heating up!  Starting with our Winter session, we will offer a free water table play time on Wednesday mornings 9:30am - 11:30am. 

Families do not need to be enrolled in classes to participate.  Bring a friend and let the kids get wet together.  Afterwards, enjoy a coffee while the kids explore our new play area. 


Make it a weekly date at our place for you and the kids to play and socialize!

Our Winter Session runs December 2 - March 2!* Here are all of the key dates you need to make sure you don't miss out

• Early Bird registration: Begins Mon, Nov 4th. You qualify for Early Bird registration if you have been registered for 6 consecutive sessions. Register on the day you would like your lesson. For example call or stop in on a Monday if you would like a Monday class.  
• Current family registration: Sun, Nov 10th at 9:00pm  
• Returning family registration: Thurs, Nov 14th at 9:00am  
• New family registration: Mon, November 18th at 9:00am

Getting ready to register? Make sure you have your login information BEFORE Sunday night! Contact us at (847) 870-7946 or info@chicagoswimschool.com if you have any questions. 

*No classes December 23 - January 5 for the holiday break

The expo showcases a wide range of product and service categories ranging from children's products and services, home services and decorating, and pet products.

Families can enjoy bounce houses, face painting, mini golf, a wind tunnel, dog tricks, and more!

The expo runs Saturday 9-6 and Sunday 10-5. For attendee details and a coupon off admission, visit the expo website. See you there!

One of the most consistent complaints we receive revolves around the make-up agreement.  To make the process easier for our families and staff, we will be modifying the agreement effective at the start of our Winter session.  The new agreement is as follows:

"Make-up lessons are available at Chicago Swim School.  You are encouraged to make it to your child's scheduled class time as this provides the best environment for your child to learn with their instructor with whom they have formed a bond.  We understand, however, there are times when a child is not able to attend their class.

We ask that students make-up their absence in the month that it occurred.  Make-up class times can be found and scheduled online, although only one may be scheduled at a time.  If you are unable to attend any of the make-up times offered, a Family Swim pass, for your entire family, will be issued as a substitute.  

**Reminder...make-ups are based on availability and are not guaranteed.  Once make-ups are scheduled, they may not be re-scheduled."

We are confident the revision will be more user friendly and create a better experience for our families.

Deck the Halls! When you stop by the pool this month, leave yourself a little extra time for holiday fun!

(1) Chicago Swim School has once again sponsored a Community Tree at Brookfield Zoo. When you come to class over the next several weeks, we'll have wooden ornaments to color. Because the quantity (and space on the tree) is limited, we ask that you only take one per child. We'll also have coloring sheets available for little ones!

Prefer to make an ornament at home to be included on the tree? We'd love that! Please note that Brookfield Zoo does not allow ornaments that are glass, tinsel, or made of food. Remember they must be durable to withstand the weather!

Ornaments will be displayed on Tree #5 by Roosevelt Fountain November 24th - January 1st.

(2) Toys for Tots: Chicago Swim School is partnering with the US Marine Corps Reserve to provide Toys for Tots this holiday season. You'll see boxes in the pool lobby.

To participate, simply bring new, unwrapped toys and put them in our collection boxes. It's so easy to bring a smile to local families in need!

We hope you have a wonderful week. Thank you for being part of the Chicago Swim School family.

Sincerely,

Buffy Folise and Rob Jacobsen
Owners