Professionalism, stewardship, integrity, diversity, independence, continuous improvement, objectivity, credibility, consistency, knowledge, experience, accountability, and collaboration are the primary cornerstones that distinguishes CALEA from all other forms of public safety accreditation. |
CALEA® Agency Support Program
Attention New Agencies Considering Enrollment
 Applications for the CALEA Agency Support Program (CASP) are accepted until December 31, 2012 for selection in March 2013. This program waives initial accreditation fees for agencies with 50 or fewer full-time personnel seeking accreditation in a CALEA credentialing program for the first time. See the CALEA website, CASP page found under the Resources tab for complete program details and application forms.
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 Road Map to Excellence
in Public Safety Communications
By: Robert R. Greenlaw, Managing Member, Public Safety Consultants, LLC
[Editorial note: This article originally appeared in the Oct/Nov/Dec 2012 issue of In Command, the publication of the Ohio Fire Chiefs' Association, and is being re-published with permission.]
In the April/May/June issue of InCommand magazine, I discussed a
"Road Map Toward Consolidated Communications." The road map
contained three major components - governance, application of professional standards, and standardized dispatch protocols. Since articles in this issue deal with fire accreditation, I would like to further discuss the application of professional standards to the public safety
communications center.
Emergency communications is the lifeline for our first responders and the public, and its importance within the public safety continuum cannot be overstated. All public safety stakeholders need to become advocates for professional excellence within their communications centers. In my previous article, I referred to a proven management model developed by the Association of Public Safety Communications Officials International (APCO) in conjunction with the Commission on Accreditation for Law Enforcement Agencies (CALEA), comprised of approximately 216 standards structured into seven chapters. Read more.
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Accreditation Helps Agency Better Manage Resources During Tough Economic Conditions The Trotwood, Ohio Police Department is a B-size CALEA® law enforcement agency, accredited since March 2003. The City of Trotwood is like many other Midwestern cities in America facing tough economic conditions like job loss, high unemployment rates, high foreclosure rates, and reduced or diminished resources with which to provide basic city services. As a result of being CALEA Accredited, the Trotwood Police Department has been able to adjust to these changes in its internal and external environments through utilizing the CALEA Standards as a blueprint for the efficient use of our resources and improved service delivery. Read more. |
Announcing a New Resource-
 CALEA Online Videos
4 New Videos Available
In collaboration with The Response Network (TRN), a prominent in-service online training provider, CALEA has developed a four-part video series that can be accessed from the CALEA website.
Each of the four segments, "What Is CALEA?", "Benefits of Becoming a CALEA Agency", "The CALEA Process", and "CALEA Resources and Standards", is less then 10 minutes long and can be accessed at any time. They can be used to introduce the CALEA Accreditation Process to government officials, citizens, agency staff or new hires, as well as a serve as a valuable information tool for public safety agencies exploring accreditation with CALEA. The content is designed to be applicable to all CALEA credentialing programs.
The videos can be found under the About Us tab on the CALEA website. Also through CALEA's partnership with TRN, CALEA clients receive a discount when they sign up for other TRN courses. See TRN's website, www.policecommunity.net for more information and a complete list of services.
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SEE YOU IN JACKSONVILLE!
It's not too late to attend!
Onsite Registration available
The Fall 2012 CALEA Conference will take place November 14-17 at the Hyatt Regency Jacksonville-Riverfront.
The Jacksonville Sheriff's Office has planned a special conference with interesting and instructional workshops during the day, nightly opportunities for attendees to network, and a fun "Country Carnival" Host Night with great food, music, games, and contests! Visit the Host website for additional information and updates. View the Conference Agenda here. |
Attention Jacksonville Conference Attendees
Host Agency Providing Airport Transportation
Our host agency, the Jacksonville Sheriff's Office, will be providing transportation to and from the airport for all CALEA Conference attendees. This is a rare and most generous service for CALEA Conference attendees!
Transportation will be available November 12-18 from the Jacksonville International Airport to the conference hotel, the Hyatt Regency Jacksonville Riverfront Hotel in Downtown Jacksonville.
Upon arrival, look for posted signs directing you to the Jacksonville Sheriff's Office (JSO) kiosk in the airport. There you will also provide your return flight information to expedite your transportation from the hotel back to the airport. The JSO kiosk at the airport will be staffed from 7am to 5pm. If you will be arriving later, call the JSO transportation phone number, (904) 424-4204, earlier that day to schedule a pick-up.
Visit the host agency website now for additional information and to sign-up online for other exciting events and activities: www.caleajax.com. |
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Schedule Alert!!
Jacksonville Conference Attendees
Meet With PowerDMS™ Advisers
 CALEA® and PowerDMS™ have been working to ensure CALEA clients have access to the very best solution for managing the accreditation process. To this end, PowerDMS™ provides a powerful web-based application that allows agencies to efficiently navigate the CALEA® Accreditation requirements. In order to further support public safety representatives with this transition, PowerDMS™ is providing individual 15 minute sessions for those attending the CALEA Jacksonville Conference where they can get one-on-one direction and support directly from their PowerDMS™ Advisers.
To sign up and secure your 15 minute slot visit the PowerDMS™ SupportLIVE Desk.
The sessions will occur in Boardroom 3 at the conference.
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CALEA Regional Program Manager Christie Goddard will attend the State of Ohio Accreditation Resources (SOAR) meeting, December 14, 2012. It will be held at Ohio State University in Columbus. See the SOAR website. |
 Program Manager's Corner
The Benefits of PAC Participation
Agencies that are considering enrollment, newly enrolled, or have a proven track record with CALEA accreditation can benefit from joining a Public Safety Accreditation Coalition (PAC). PACs are organized by state, region or public safety function such as communications or state police agencies. PACs meet at least quarterly to discuss CALEA updates, issues that apply to the region, network, and provide training and resources for one another.
It has been proven PACs are great resources with policy development, mock assessments, and training. A CALEA Regional Program Manager is assigned as a liaison to each PAC as an additional resource. Regional Programs Managers travel to participate in PAC meetings to maintain a seamless service with CALEA clients. They also have quarterly teleconferences with PAC Presidents after each CALEA Conference. Read more.
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Agency News
Click Here to view the latest CEO Changes
Public Safety Accreditation Coalitions (PACs)
For a list of accreditation support networks click Here
Career Opportunities
The latest job announcements are posted on the CALEA Website. Click Here to view the postings.
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 APCO International Offering Online Course
CALEA® Public Safety Communications Accreditation Manager Training Course
Class starts January 2, 2013
Click HERE for more information.
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CALEA® Online Sample Policy Library
Announcement to Accreditation Managers to "Please Share Your Policies with Other CALEA Agencies"
In case you missed an earlier announcement, CALEA staff is working on the development of an online library of SAMPLE policies. Email requests are being sent to Accreditation Managers to "Please Share Your Policies with Other CALEA Agencies." In order to populate the library with policies that complement the standards, it is necessary that you respond in a timely fashion to the email request asking you to submit specific policies. Contact is through a web-based application linked to the CALEA website so please verify your computer is accepting emails with the calea.org domain name.
The goal is to gather these policy resources for every standard in each program. The sooner a significant number of sample policies have been collected, the sooner we will be able to launch this valuable resource.
This library will be available online to all clients as a resource for shaping or creating directives that satisfy CALEA Accreditation requirements. The policies are to be regarded as a sample or one example; they are not to be considered MODEL policies and do not ensure standards compliance.
More information on the new resource will be provided as the library evolves. Contact your CALEA Regional Program Manager with questions.
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