Greater Boston Concierge Association


June 2015



Important Links

GBCA web site 


Les Clefs D'or 


Convention & Visitors Bureau  





June 29 - All Members Meeting and Tour

New England Aquarium


July 3 - Summer Patio Party

Morton's Seaport


July 7 - Event

Kirkland Tap & Trotter


July 8 - Welcome Night

Bliss, The W Hotel


July 27 - Private Concierge Party

North End






Meeting Minutes By Bonnie


Click on the link below for the meeting minutes from our Make-Up, All Members Meeting at the

Edward M Kennedy Institute


February Make-Up Meeting Minutes




GBCA Family Fun Day

Photos By Evan Martin





1. Macy's Boston Visitor Center Job Opening- 


Macy's is hiring a full time Visitor Center Associate for our Boston Visitor Center.   See job description in the link


2. Macy's History Tour-


Macy's Downtown Boston has a brand new tour available for private groups and to the public:


Tour Description:

The historical tour is a 30 minute journey through Macy's that showcases how the company has grown into America's largest department store with over 800 locations and more than 150 years of retail history.  Guests will enjoy hearing the unique story behind Macy's Downtown Boston with highlights of the store's beloved past as the Jordan Marsh department store to its current day transformation. 


Tour length:

30 minutes



$12 per person and includes a Macy's Visitor Savings Pass. 


Group Size: 

No minimum, maximum 15 people per group.



Every Wednesday at 2pm starting June 2015. Private tours may be scheduled any day/time with 24 hour notice required for reservations.


How to reserve:

Make reservation through Tourism Marketing Coordinator, Jasmine Dottin, 617-357-3118


Special Offer:

Throughout the summer, the public may purchase buy one get one free admission. Hospitality Professionals show your business card through August 2015 for complimentary admission on Wednesdays.


Payment Type:

Check made out to Macy's Inc. or cash





The South End Business Alliance


Click on the link below for information from our South End Partners


South End Partners




Information for Heading Into the Busy Season!

Dear Concierge friends, 

As we head into our busy season, I wanted to send you a couple bits of information that can help you sell us easier to guests. We pride ourselves on being the most popular tour in Boston and a great value and wanted to point out a few things you can promote when selling us to your guests.  

Free options with purchase - As you may already know, we now offer a free walking tour of Harvard University through Trademark Tours as well as a free visit to the Sports Museum, located in the TD Garden. This is a $22 value for free! 

We also offer tons of coupon offers with every purchase that include discounts for the Museum of Science and New England Aquarium. 

Early Duck Discount - If you have guests that are looking for an amazing value for a city tour, offer them our Early Duck Discount.  This discount is automatically applied for any tours departing at 9am or 9:30am from any location and is only $27 per adult  (plus online fee and tax) and even less for kids, seniors and students!

The $22 in free options are also included with the Early DUCK discount. This is a great option to offer to guests that might be on a budget or that want to do both a trolley tour and us but can't afford to do both at the normal rate. Plus your commission stays the same even though it's discounted. 

I hope you have had a great year so far and thank you for all the guests you send our way! Please let me know if you ever need anything including brochures or signage for your desk and I would be happy to get some over to you! 

Thanks! for everything you do for us and the city!  





The Anthem Group



4th Of July Anthem Private Events









 Grab your Mickey ears and get ready for

the ultimate Disney experience at Disney On Ice celebrates

100 Years of Magic Presented by Stonyfield YoKids

Organic Yogurt! Be charmed by a cast of over 50, with

Mouse-ter of Ceremonies Mickey Mouse, sweetheart

Minnie Mouse, Donald Duck, Goofy and

Disney Princesses including Cinderella, Rapunzel,

Ariel, Snow White and Tiana.

 Relive the magic of Disney's FROZEN with Anna,

 Elsa and the hilarious Olaf as they discover that true

love is the greatest magic of all.

Disney on Ice 100 Years of Magic playing school

vacation week February 12th - 21st 2016 at TD Garden.

Pricing varies per show date and time.  Pricing ranges

from $27-$152 per seat.  No per-ticket fees are applied

to this offer.

To order online, please click on the following link.
To order over the phone, please contact Tina Anderson with the TD Garden at 617-624-1810 or Please mention this offer and leave a daytime phone number.




2015 Esplanade Corporate Hospitality Packages


Click here for details 

Help Wanted....
XV Beacon is looking for a dynamic, and creative individual, to join our concierge team. Interested candidates should send their cover letter and resume, to Jonathan Nicholson / Chef Concierge at Position is available immediately.



Craigslist Boston  






The links above will direct you in your search for concierge positions and other industry related careers.


if you have a position at your hotel or condominium and business concierge desks, please let us know.


Please send details to us so we can announce them here.


Thank you and Good Luck!

GBCA Lapel Pins

Show your GBCA pride at your hotel with an official GBCA lapel pin!

Available at our next meeting for only $10!





GBCA 2015 Board

 Betty Salemme

Vice President of Operations:
Debra Hegger

Vice President of Public Relations:
Evan Martin
 Vice President of Membership: Daymeyn Gantt
 Chief Financial Officer:
 Gina Guange

Recording Secretary:
Bonnie O'Hare

Affiliate Representative:
Kristen Beal
Elizabeth Carey



President's Letter 




Dear members and friends:


June has certainly been an exciting month with so many GBCA meetings and events and not just one, but two incredible concierge strolls!!


A big thank you to our friends at the South End Business Alliance for hosting a fun-filled informative stroll through the South End on Monday, June 1, 2015. Our concierges enjoyed delicious food, shopping and the opportunity to meet the business owners who make the South End the lovely destination it is. A special thank you goes to Amanda Accardi; Around the Corner Custom Framing Fine Art who worked diligently to ensure this event was successful. I have included her e-mail address for you to share your letters of praise for a perfect evening. Also read more about the event and the businesses that participated in this month's newsletter.


Our February GBCA meeting had to be postponed due to bad weather (let's not be reminded of last winter!) . But our hosts more than made up for that on June 16, 2015 when we met at Boston's newest museum, the Edward M. Kennedy Institute at Columbia Point. More than 60 members of the GBCA were treated to an incredible reception, meeting and tour. Our business meeting was held in the Senate Chamber, a replica of the original located in Washington DC. We heard from informative guest speakers from the EMI, the JFK and Commonwealth Museum, now three great reasons to come to Columbia Point and spend the entire day. Again, I want to give a big thank you to Namita Raina, Director of Marketing for the Edward M. Kennedy Institute for the United States Senate for making the evening such and overwhelming success. Namita can be reached by e-mail at 

Thank you again to our friends at Old Town Trolley for donating transportation to the EMI and back to Boston, our members really appreciate your support. Read more about this exciting event in this month minutes from our secretary Bonnie.


On Monday, June 22 concierge members enjoyed the annual Harvard Square stroll. As always Bill Manley, Manager of Marketing and Events with Harvard Square Business Association and Denise Jillson, Executive Director of HSBA showed us an amazing time and once again surpassed our expectations. Members enjoyed delicious food, shopping and strolling their way through the Harvard Square neighborhood. Super Tours with our good friend Ellen Silverman provided exceptional transportation throughout the evening. The night wrapped up at Rialto, home to the legendary Chef Jody Adams. Thank you again to all the folks we met along our tour and also those who donated generous swag bags that we all received. Read more about this fun event in this month's newsletter.


Our GBCA Family Fun Day held on Saturday, June 20th, 2015 was a huge success. The event was held at the Charles River Bistro on the Esplanade. Our friends at the Anthem Group were our hosts. There was plenty of family fun for all ages. We enjoyed jazz music while relaxing on the Esplanade. There was face painting, balloon animals and a magic show from Silly Willie the Clown. Adults and kids alike played catch, corn hole bat mitten and throwing Frisbees on the Esplanade. A delicious lunch was donated by the Charles River Bistro and Anthem Group. The GBCA made sure everyone stayed cool by providing ice cream Sundays. Last but not least, raffle prizes were donated by the GBCA. Mirko Bissetta, concierge at the Liberty Hotel took home the grand prize a state of the art Corn Hole Game. I know he and his family will have lots of fun in the sun with that incredible out door yard game.


Thank you to all of our members who attended this awesome event and our volunteers Elizabeth Carey, Krissy Beal, Natalia Wilk and our photographer VP. of Public Relation's Evan Martin. It was great to see all of our members with their families enjoying a great day of camaraderie and merriment. I have already been asked many times when can we do this again?


Reminder our official June meeting will take this Monday, June 29, 2015. I will share actual details of this much anticipated event in our July newsletter. Thank you to Della Grallert, Group Sales Manager of the New England Aquarium for hosting us. We will have several stimulating speakers as well as a wonderful tour and refreshments. This is sure to be an exhilarating event. I look forward to seeing you all there.


With Pride in Service

Betty Salemme

GBCA President




Click on link below for important information regarding our code of conduct. 


GBCA Code of Conduct





Dear members;
I'm writing to tell you about a major fundraising event that Plimoth Plantation will be holding at WGBH in Boston this fall! On Saturday, November 14th, Plimoth Plantation will be hosting A Night of Film & Music featuring a musical performance by Grammy award winning artist Rita Coolidge and a director's premiere of selected parts of the new PBS American Experience documentary-The Pilgrims-by filmmaker Ric Burns. Plimoth Plantation was the primary filming location for this documentary and the Museum had a leading role in providing interpreters for the cast and assisting with overall content. This exciting event in an intimate studio setting will be hosted by WGBH's Jared Bowen, and will feature a live auction, entertainment and a delicious tasting menu inspired by the history of New England. The event will begin at 6 p.m.
We are looking for a hotel or two to sponsor the rooms for Rita Coolidge and her band (a total of 7 rooms). They will need rooms for their entire stay November 13 and 14 checking out on November 15th. 
This will be a wonderful fundraiser (and a proud moment to shine) for Plimoth Plantation and our sponsors in Boston. Sponsorship comes with some amazing benefits. Please reach out to me with any questions and concierges. This is a great opportunity for your property to be involved. Any consideration would be appreciated.
Warm regards;
Rob Kluin






offers free copies of two very popular full-color, high-end  annual publications featuring points of interest in Provincetown, Massachusetts.

Provincetown ART GUIDE -

A  much sought-after and collected annual publication for art collectors and enthusiasts offering the best of Provincetown's galleries including an international roster of  artists and artisans, plus antiques, museums and theater in the oldest continuous art colony in the U.S. with over 60 galleries in a small, walkable and charming seaside village.   2015 edition features excerpts from New York Times writer David W. Dunlap's new book "Building Provincetown" a history of Provincetown's historic houses and artist studios.

Review the 2014 edition online of Provincetown ART GUIDE at


Provincetown INSIDER where to SHOP, PLAY, EAT & STAY-

Annual index to great, interesting  and unique shops, restaurants, guesthouses, recreation, nightspots, etc from a Provincetown INSIDER's perspective. 2015 features the photography of international photographer Charles Fields.

Review the 2014 edition online of  provincetown INSIDER at

There are 50 art guides in a small compact box and 100 insiders in a similar-sized box.

Please contact or call Long Point Studio- 508-487-6681 - if you would like boxes of either guide shipped to you.

Patricia Zur, Publisher





Here are details about the seasonal farmers markets, open now on the Greenway:

The Boston Public Market runs two seasonal farmers markets each year along the Rose Kennedy Greenway, featuring over 30 local producers. Products include farm fresh produce; meat, poultry, and eggs; cheese and dairy; fish; bread and baked goods; plants and flowers; and an assortment of specialty and prepared foods, including several "grab-and-go" lunch options.
The Dewey Square Farmers Market is open Tuesdays and Thursdays from 11:30 a.m. - 6:30 p.m. on the Greenway across from South Station. The Greenway Farmers Market is open Wednesdays from 11:00 a.m. - 6:00 p.m. and Sundays from 10:00 a.m. - 4:00 p.m. on the plaza at 136 Blackstone Street, opposite the Greenway's North End Parks.



February Make-Up All Members Meeting


Edward M Kennedy Institute Photos





Saturdays and Sundays Through November 1, 2015 
 Look for the trolley in this photo.
Leaves from the Copley Square Bus Shelter at St. James Avenue and Dartmouth Street
9 am, 10 am, 11 am 12 noon, 2 pm, 3 pm
Leaves Columbia Point to Copley Square Bus Shelter
9:30 am, 10:30 am, 11:30 am, 1:30 pm, 2:30 pm, 3:30 pm, 4:30 pm
Other ways to get to Columbia Point:
MBTA red line to JFK/UMass stop.  Board a free shuttle to Columbia Point.
By car - Exit 15 from 93 North or South.  Free parking on Columbia Point
The recent opening of the Edward M. Kennedy Institute for the US Senate now completes the tourism triangle on Columbia Point.  The JFK Presidential Library and Museum, the EMK Institute and the Commonwealth Museum share not only geographic proximity, but each offer irreplaceable encounters with American history and democracy, and history's relevancy to today's issues. Together they span three centuries from an original copy of the Declaration of Independence and the Massachusetts Bill of Rights which was the basis of the U.S. Bill of Rights, to a Museum focusing on JFK's thousand days in office and his great accomplishments in that short time, to simulations of debates in a recreated Senate Chamber and an opportunity to become "Senators-in-Training" as Visitors grapple with one of the big issues Senators themselves are tackling today.
Columbia Point is a beautiful waterfront location with views of Boston and the Harbor Islands.  It's never been easier to spend a morning or an afternoon here.
We look forward to welcoming your guests to Columbia Point to Experience Three Hundred Years in One Destination.
Contact the following people with questions:
JFK Presidential Library and Museum - Lee Statham
EMK Institute - Namita Raina
Commonwealth Museum - Michael Comeau





Boston to Salem Ferry Round Trip 


Travel in style with BHC aboard the Nathaniel Bowditch! The vessel is the only high-speed ferry operating between Salem and Boston. Whether you plan to spend the day or a week, a fast ferry enables you get there quicker, which gives you more time to enjoy the sights and sounds of Salem.
Boston to Salem Ferry Roundtrip Features:
Boston to Salem in under an hour
Cushioned airline and booth style seating
Full cash bar and gourmet snacks
A full service onboard Concierge Desk

With so many things to see and do in Salem, you will be glad that this rapid ferry can get you there faster. You can avoid the traffic and journey in comfort and style. When the vessel docks, you will arrive relaxed and ready to shop, dine and sightsee in Salem. Less travel time also means that you will have more time to enjoy the incredible activities that this historic seaport has to offer. Fascinating attractions include the House of the Seven Gables, the Salem Witch  Museum and the Peabody Essex Museum*. Made famous by the hysteria that defined the trials, Salem was a leading commercial and cultural center. Today, the city has many quaint shops and quirky boutiques.
Buy an eTicket to reserve a space on the next Boston to Salem Ferry Roundtrip voyage.
2015 Boston to Salem Fast Ferry Schedule:
May 21 - Oct 31: Monday - Friday
Departs Salem: 7am, 10:30am, 1pm, 4pm & 7pm

Departs Boston: 9:30am, 11:30am, 2:30pm, 5:30pm & 8pm


Departs Salem: 8am, 10:30am, 1pm, 4pm & 8pm &

Departs Boston: 9:30am, 11:30am, 2:30pm, 5:30pm & 9pm


Departs Salem: 8am, 10:30am, 1pm, 4pm & 7pm &

Departs Boston: 9:30am, 11:30am, 2:30pm, 5:30pm & 8pm


2015 Holiday Schedule
Memorial Day, July 4th & Labor Day:
Departs Salem: 8am, 10:30am, 1pm, 4pm & 8pm

Departs Boston - 9:30am, 11:30am, 2:30pm, 5:30pm & 9pm

Memorial Day Monday and Labor Day Monday follows weekday schedule above
*Also available on Trusted Tours & Attractions.



GBCA Information

The Greater Boston Concierge Association
PO Box 52440
Boston MA 02205

GBCA Member News
We love hearing from our members! If you have any special events, awards, recognitions please let us know. We would love to share your info with fellow GBCA members in any of our newsletters. Please send any info you like to
so we can get it into our next newsletter.