Greater Boston Concierge Association


March 2014


Important Links

GBCA web site 


Les Clefs D'or 


Convention & Visitors Bureau 




April 23, 2014

2014 GBCA Trade Show

 at the new 3rd floor space in the Black Falcon Cruise Terminal


Please save these dates for future events.  

Invitations will follow.

2014 GBCA Trade Show

The annual GBCA tradeshow will be Wednesday, April 23rd at the

new 3rd floor space in the Black Falcon Cruise Terminal.

 Calling all VOLUNTEERS! If you are interested in helping with this year's tradeshow, we'd love your help! Please contact Meg Worth at or 617-532-1104for more information on opportunities to volunteer before and during the tradeshow.

Check out our video from last years show!
Hospitality Trade Show 
Hospitality Trade Show




UBJ Video

(copy and paste link below into your browser)

(password to open is "gbca" all lower case) 


This is a brief presentation of United Business Jet aircraft charter services for members of the Greater Boston Concierge Association. UBJ based in Boston and Los Angeles provides charter aircraft from FAA certified air carriers. In business for over 30 years, UBJ staff is well versed on conducting a proper due diligence process to assure the safest and most professional service for your discerning clients. 


 Please contact UBJ at 800-544-4295with any questions or visit to learn more about United Business Jet. A full digital brochure may be downloaded from the link on the lower right corner on each page of the website. 


United Business Jet

Hugo Rizzuto



Donate to our PMC challenge:




GBCA 2014 Board

President: Betty Salemme

Vice President of Operations: Daymeyn Maurice 

Vice President of Public Relations: Evan Martin
 Vice President of Membership: Ellen Coppinger

Chief Financial Officer: Gina Guange

Recording Secretary: Bonnie O'Hare

Affiliate Representative: Meg Worth

Advisor: Elizabeth Carey



Special Thanks to Smith & Wollensky Boston Waterfront 

for hosting our amazing March Board meeting!

The food was delicious, the service was perfect and the meeting was a HUGE success.

 Photos by Evan Martin





March Meeting Photos

By Evan Martin 




GBCA new logo



Meeting Minutes by Bonnie

Perhaps you missed our last meeting...

No problem!  Click on the link below to view.


March Meeting Minutes 




President's Letter 



Dear members and friends:


March has been a very busy month for the GBCA. Recertification for 2014 has ended and we will now be using the updated 2014 concierge and affiliate list only. We are proud to welcome back many of our past members, and we are thrilled to make new friends and business contacts in 2014!


Thank you so much to Group Sales Manager, Della Grallert and the knowledgeable team at the New England Aquarium for hosting our all member meeting on Thursday, March 13, 2014. The meeting and event were a huge success with more than 80 members taking the opportunity to experience the newly renovated space. The meeting and reception allowed our members to see that the New England Aquarium can accommodate any size event large or small.


Also thank you to Field Marketing Representative for the New England Region, Lynne Palazzi for hosting a GBCA VIP Night at their Golfsmith Watertown location. Please take the time to learn more about this exciting business and how you will benefit from what Golfsmith does best, servicing our guests.


Also thank you to our good friend and colleague Gina Walker, COO North Shore Shuttle/ Be Driven Passenger Transportation Solutions for providing transportation to this fabulous event.


The biggest GBCA news we have is our upcoming Hospitality Trade Show which takes place on April 23, 2014 at the Black Falcon Cruise terminal. Meg Worth, our Affiliate Representative is spearheading this exhilarating event that will again play host to 150-175 businesses and attractions showcasing their goods and services to 300+ guest services personnel. If you know of a business that you would like to see represented, please use the information here in our newsletter to share with them, but remember space is limited, so everyone should act fast! Also we want to see all of our concierge and their guest services staff members at this year's sensational event.


Please take the time to read more to find out what's in store for the GBCA in 2014. I look forward to seeing you all at next month's trade show at the Black Falcon Terminal.


With pride in service,

Betty Salemme

GBCA President




Dear members:


A few things just to point out regarding the Aquarium and any recent news we have. As you know, we completed our 9 month renovation on July 1 and the new Aquarium Experience has arrived and has been wonderful for all to experience. Our guests can now explore a spectacular new Caribbean coral reef teeming with more than 2,000 animals. In addition, we added many new exhibits, and enhanced existing exhibits. Our educator presence on the floor has expanded and we are constantly interacting and reaching out to visitors, talking, teaching, explaining and ensuring that we are offering a fun, exciting and educational time!


Last weeks GBCA meeting was the first official meeting of any kind to be held at the top of our new tank!


I encourage everyone to sign up to be a user in our concierge program. As I said, this program is the only one where you will print an actually Aquarium ticket as well as earn your commissions, (all other means of purchasing require your guest to exchange their voucher at the Aquarium ticket booth). Anyone interested may email me ( for an application and setting up users is a piece of cake!


Please keep your eyes peeled for our summer theme, "All About Penguins"


We pride ourselves on Living Blue and presenting, promoting and protecting the world of water!

Della Grallert

Group Sales Manager

New England Aquarium

Central Wharf

Boston, MA 02110

(p) 617-973-6508

(f) 617-720-5110




 SoWa Vintage Market
Sundays 10am-4pm

460C Harrison Ave, Boston, Ma


Sunday's 10am-4pm 
SoWa Vintage Market starts up again
 with a fresh "new" Market. 
Awesome music throughout the building while you browse and shop. 
As always, 
find fabulous vintage + designer
Fashion, Jewelry, Art, Furnishings and Objects 
for everyday living, wearing and entertaining. 
Free Admission.
Enjoy a perfect Sunday in the South End:
After visiting, check out the neighborhood's fabulous restaurants, shops, galleries AND the world famous Bobby's From Boston vintage fashions.
February - April parking $5  
(GPS 365 Albany St. to the lot.)
 ATM on site.
2013 Winner BEST Antiques, Boston's A-List.
Have you ever thought about selling YOUR fabulous collection at SoWa?
We're seeking a few good vendors!
 To sell@ SoWa Vintage, please Apply Here and tab to vendor registration.
*FEBRUARY special extended! 
Please email:     for special rates.
Thanks from co- creators, Stephanie Pernice + John Warren 

Greater Boston Concierge Association
VIP Night at


615 Arsenal Street Watertown, MA 02472

 Monday, March 10, 2014




Hello Greater Boston Concierge Association Members,


On behalf of Steve Show, GM, Watertown and our staff I would like to thank you for attending our 1ST GBCA, Greater Boston Concierge Association VIP NIGHT on Monday, March 10th at our Golfsmith Watertown location. We had a lot of fun and hope that your time with us was enjoyable and you learned a lot more about Golfsmith and what we can offer you, your friends, family, guests and visitors.


Golfsmith is interested in creating long-lasting partnerships within the community and we're looking forward to working with the Greater Boston Concierge Association and local businesses. Our staff is committed to delivering the very best golf experiential, shopping and service experience for your visitors/guests and by offering our FREE DISCOUNT CARDS for distribution, our "GREEN JACKET" "Call Ahead" services among our wide selection of equipment, apparel, footwear, accessories and more we feel will add value to their stay with you... especially if they're looking for a golf retail store that has ANYTHING FOR GOLF!!!


Golfsmith Is the World`s largest Golf retailer with over 170 stores in the US and Canada and 7 Stores in the Boston Metro area -  Watertown, Avon, Bellingham, Reading, Seekonk, Natick and Northborough.

 We carry all the major brands in golf equipment as well as having the very finest selection of golf apparel and shoes in MA. We offer expert custom fitting for all your guests and we guarantee the lowest price on everything we sell. Our stores are known for having the highest level of customer service and the most expertly trained staff in the golf business. We have a messenger service available and we ship anywhere in the world. In addition we have the largest golf web site in the world


 I will be mailing all of you several cards in the coming days and ask that you email me with your correct address. And in the future as you're running low please let me know so I may replenish them for you!


Again, We look forward to working with you! 




Lynne Palazzi

Regional Field Marketing Representative

New England Region

615 Arsenal Street

Watertown, MA 02471

Mobile 774.239.3386


Event Photos by Evan Martin


GBCA Member News
We love hearing from our members! If you have any special events, awards, recognitions please let us know. We would love to share your info with fellow GBCA members in any of our newsletters. Please send any info you like to
so we can get it into our next newsletter. 
Help Wanted....



Maître D for Legal Harborside,

please apply online at: 


Craigslist Boston  






The links above will direct you in your search for concierge positions and other industry related careers.


if you have a position at your hotel or condominium and business concierge desks, please let us know.


Please send details to us so we can announce them here.


Thank you and Good Luck!

GBCA Lapel Pins

Show your GBCA pride at your hotel with an official GBCA lapel pin!

Available at our next meeting for only $10!

GBCA Information

The Greater Boston Concierge Association
304 Newbury St.
Box # 526
Boston, Massachusetts 02115