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A service provided to the Accredited Businesses of the BBB serving Southeast Louisiana.

December 2013

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Dear BBB Accredited Businesses, 

 

The Christmas Season is here. Everyone is busy - finding the perfect gift, putting the finishing touches on decorations, making final preparations for holiday travel, etc. Here at the BBB however, we are busy making sure you're not getting scammed this holiday season. Consumers and Businesses can be so busy this time of year they often make some mistakes when it comes to those last minute holiday purchases, or last minute travel plans. 

 

This month we bring you two articles filled with popular scams that could bring your holiday cheer to an end. Watch out for these scams as you go through the Holiday Season so that your Holidays remain "Merry & Bright"!

 

A Reminder that the BBB offices both New Orleans and Tri-Parish will be closed Christmas Eve through New Year's Day. 

   

The entire BBB Staff & Board of Director's would like to wish you and your family a Happy Holiday Season and a Prosperous New Year!


 Heather Peters 

 BBB serving Southeast Louisiana

 
BBB Tips To Avoid Five Holiday Scams

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It's easy to get so caught up in holiday activities that you leave yourself open to potential scams. Better Business Bureau (BBB) advises consumers to stay alert during the holiday season to avoid falling prey to scammers poised to pounce on careless or overburdened shoppers.

While the rest of us are checking off items on our gift lists, scammers are blowing the dust off of their tried and true holiday scams. By being vigilant, consumers can help turn holiday scams into ghosts of Christmases past.

These five common scams can strike at the mall, online or even in your email.

1. Online shopping scams: Everyone loves a great deal, but some websites offer electronics or luxury goods at prices that are too good to be true. Every holiday season, BBB hears from holiday shoppers who paid for a "great deal" online, but received little or nothing in return. 

BBB advice: Always look for the BBB seal when shopping online and click on it to confirm that it's legitimate. If you're shopping on sites that aren't household names, check out their BBB Business Reviews at www.neworleans.bbb.orgConfirm that the company has a physical address and telephone number. Any pages where you enter personal or financial information should have https:// at the beginning of the address or URL.

2. Online ads for hot toys and gadgets: When stores sell out, you may find the items online at sites like Craigslist or eBay- but for a much steeper price.  Some sellers will take your money and run, leaving you without the gift or money to buy it elsewhere. 

BBB Advice: If you shop on Craigslist or other classified sites, look for local sellers and conduct transactions in person. Bring a friend if you're uncomfortable meeting the seller alone. Never wire money as payment. If you're shopping on auctions like eBay, research sellers extensively and don't buy if the deal sounds too good to be true. 

3. Identity theft at the mall: While you're struggling with bags of presents, identity thieves may see an opportunity to steal your wallet or look over your shoulder to copy your debit or credit card numbers. 

BBB Advice: Don't let yourself get bogged down in purchases or lose track of your wallet. Know where your credit and debit cards are at all times and cover the keypad when entering your pin number while purchasing items or getting money from an ATM. Make sure you put your card back in your wallet after each purchase.

4. Bogus charitable pleas: The holidays are a time of giving, and that creates an opportunity for scammers to solicit donations to line their own pockets. Beware of solicitations from charities that don't necessarily deliver on their promises or are ill-equipped to carry through on their plans. Resist demands for on-the-spot donations.

BBB Advice: Always research charities with BBB before you give to see if the charity meets the BBB's 20 Standards for Charity Accountability. Up-to-date reports on thousands of local and national charities are available at www.bbb.org/charity.

5. Phishing emails: Phishing emails are a common way for hackers to get at your personal information or break into your computer. Around the holidays, beware of e-cards and messages pretending to be from companies like UPS, Federal Express or major retailers with links to package tracking information. 

BBB Advice: Don't click on any links or open any attachments to emails until you have confirmed that they are not malicious. Some emails can infect your computer with a virus or download malware if you click a link. Email addresses that don't match up, typos and grammatical mistakes are common red flags of a malicious phishing email. Also beware of unsolicited emails from companies with which you have no association.  Make sure you have current antivirus software and that all security patches have been installed on the computer. 

 
 You better not pout! Watch out for these 12 scams of Christmas

  

Christmas and the holiday season  may bring out the best in people but it can also bring about scammers to take advantage of your generosity. Better Business Bureau  wants people to beware of the following scams and frauds this holiday season.

 

On the twelfth day of Christmas, a scammer gave to me:

Twelve malware e-cards. Viruses and malware often travel in e-mail attachments or links. Don't click on an e-mail from someone you don't know or a name you don't recognize. When in doubt, delete the e-card or e-mail.

Eleven stranded grandkids. It's the classic "grandparent scam." If someone claiming to be your grandchild, relative or friend calls or sends you an e-mail saying they were robbed or hurt overseas, check to verify it's true before wiring money.

Ten counterfeit gifts. Low prices on luxurious goods are almost always cheap counterfeits. Counterfeit transactions are illegal and harmful for brand owners.

Nine pickpockets. When out shopping, keep your purse or wallet secure. Avoid putting shopping bags down, even for a moment. Thieves are watching and waiting for the perfect moment to snatch up your items, wallet or purse. 

Eight stolen gift cards. If you are buying gift cards for someone this holiday season, make sure you are buying from reputable dealers. It's easy for a scammer to sell you a card and then use the funds before you even have the chance to give the card as a gift. 

Seven fake coupons. Be cautious when downloading coupons. Always make sure you are at a retailer's real website. Be especially careful with coupon sites that ask for personal information.

Six Santa scammers. What could be jollier than a letter from Santa emailed directly to your child? Before clicking through, make sure the site is real and not gathering your data for identity theft purposes. 

Five fake charities. Charities count on end-of-year giving, so be generous if you can. But be careful too, because scammers set up fake charities that often have similar sounding names to legitimate charities. 

Four bogus websites. It's easy to mimic a real website. Some red flags you might find on a copy website are: if 'http' is displayed in the address bar instead of the more secure 'https'; the website does not list contact information; or they are asking for payment by wire or money card.

Three travel scams. With busy holiday travel, bargains on airfare or trips may be tempting. Be cautious when booking through online ads, never wire money to someone you don't know and ask for references of trusted travel agencies or website from friends and family members.

Two phony loves. Everyone wants a special someone under the mistletoe, so the holidays are a prime time for scams. Be careful when finding an online sweetheart especially one that gets cozy too fast and asks for money. 

And a totally fictitious puppy. Who doesn't want a new puppy for the holidays? But be careful buying pets online; you may end up getting a puppy mill pooch with problems, or you may pay for your new pet online and get nothing at all because it was a scam.

 
 
 
Benefits of BBB Accreditation     

 

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The BBB is a non profit organization that is funded solely through BBB Membership. We value Accredited Businesses greatly for supporting the efforts of the BBB.

 

There are many valuable benefits to BBB Accreditation. The following are some of them!

  • Listing in an our AB Web Directory
  • A free listing on the BBB website that is your company's business profile.  
  • The ability to display BBB Logos on business material and to use in marketing & advertisement.
  • The ability to login to your business profile & customize your company's report with the BBB.
  • Co-op Advertising with TV, radio, print, online, and other media.

These are just some of the many benefits of BBB Accreditation! If you have questions regarding your accreditation call our office and we will be happy to assist you!  

 

Do you know someone who is not taking advantage of BBB Membership? Pass this information along to them and help them become a BBB Accredited Business!

   

 
Welcome to New BBB Accredited Businesses -November 2013
    
WDSU Channel 6

The Better Business Bureau is proud to announce the following new BBB Accredited Businesses during November 2013. This means that these companies have agreed to uphold the BBB Standards of Trust, including advertising honestly, honoring promises, and being responsive to marketplace issues. 

 
Click here to view the BBB Standards for Trust.
 

Hydratech, Inc.

Precision Patios

R & D Enterprise of LA LLC

Westbank Urgent Care LLC

Dama Talya LLC

Kirk Lastrapes Construction Co., LLC

New Orleans Pest Management, LLC

Papa Murphy's Take N Bake Pizza

Vintage 1 Rolls Royce Consulting Service, LLC.

Excel Professional Services, LLC

Excel Spray Applied Insulation Systems

Solar Advantage, LLC

The Perfect Choice Louisiana, LLC

A Cut Above Renovations

Fulton Alley

The Cutting Edge Landscaping

Byrd House Catering LLC

Jefferson Transit

Blue Sky Electric LLC

Law Offices of Malvern Burnett

Integrated logistical Support, Inc.

Murillo Painting Company, Inc.

  
 
We Salute You  

These companies are loyal and supportive BBB Accredited Businesses. They are representative of the many sizes and types of businesses that uphold the BBB Standards of Trust. Each has been randomly selected and the starting year of their BBB Accreditation is noted below.

Each BBB Accredited Business has committed to the BBB Standards for Trust.

    

 
Please feel free to contact us if you find that this e-mail has been directed to an incorrect address, or if you need to change your company's contact information.
phone:  (504) 522-9363     fax:  (504) 524-9110     e-mail: info@neworleans.bbb.org