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A Newsletter Committed to Independent Insurance Agents Success & Engagement 

June 8, 2016

Upcoming Classes
CICJul 13-15, 2016Agency Management
CISR
Jun 14, 2016Agency Operations
CISR
Jul 7, 2016Commercial Property
CISR
Jul 12, 2016William T. Hold Seminar-Commercial Lines
CISR
Jul 20, 2016Personal Residential
CRM
Nov 29-Dec 2, 2016CRM Financing of Risk
E&O
Jun 21, 2016E&O Seminar
Webinar
Jun 13, 2016Time Element for Commercial Risks
Webinar
Jun 14, 2016Words Mean Things and Insurance is a Foreign Language
Webinar
Jun 15, 2016Health Insurance: Myths, Truths and Solutions
Webinar
Jun 15, 2016Top Twelve Coverage Countdown: Answers, Evaluations and Revelations
Webinar
Jun 21, 2016Commercial Liability Endorsements to Watch Out For
Webinar
Jun 22, 2016How to Be the Agent Advocate at Claim Time
Webinar
Jun 23, 2016Get in the Ring: Property Claims, Fights and Decisions
Webinar
Jun 27, 2016Ethics: Taking it to the Streets
Webinar
Jun 28, 2016Leases and Contracts Versus the Insurance Policy
Webinar
Jun 28, 2016Agency Management Based E&O and Ethics

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Excellent Program for the Property Casualty Agent
Limited space available, sign up now!

Young Agents teamed together with the MIIAB Education Foundation to bring an exciting new comprehensive training program for Young Producers!

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7 Ways To Improve Your Non-Verbal Selling Skills
By Bob Phibbs

Your body language sends wordless cues long before you try to close a sale.

The more you understand about what your body is saying-oftentimes without our knowledge-the more you can see how often it gets in your way.

And that is especially true when you are in a sales situation. That is because oftentimes our bodies communicate fear-and fear makes people look away.

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Will Your City Be a Smart City Soon? 

Despite the apparent trade-off between privacy and efficiency, authorities across the globe are intent on becoming known for achieving smart city status and for the right reasons. Politicians are seeing the real benefits and cost savings that smart city initiatives can provide, and as citizens we need to get used to the idea of our towns collecting and making use of more and more data to reshape the world around us for the greater good. 

As the number of connected sensors, machines and devices rapidly grows in crowded cities, the data generated will provide the ubiquitous big data that we often hear about. But we are only just beginning to realize the value in a network that increasingly consists of everyday objects. Everything from buildings, energy, traffic flow, education, healthcare and even elevators contains information that represents both the daily grind and natural flow of every city.

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The Weight of the Glass

Once upon a time a psychology professor walked around on a stage while teaching stress management principles to an auditorium filled with students. As she raised a glass of water, everyone expected they'd be asked the typical "glass half empty or glass half full" question. Instead, with a smile on her face, the professor asked, "How heavy is this glass of water I'm holding?"

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Is Your Client a Taxi?

This is a repeat of an article that I wrote last year. I have had so many questions about this subject that it needs to be repeated.

The latest new exposure to hit the auto market is the entrance of companies like Uber, Lyft, Sidecar and others in the business of offering people a ride for less money than a taxi or limo company. The big difference in the exposure is that they do not provide the automobiles for the transportation - they "hire" anyone willing to use their own automobile to provide someone a needed ride.

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