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Events Calendar
Want to learn more about the field of Business Relationship Management? Join our latest webinars and events. More
New Free BRMI App
Our new BRMI app is now available for download. This free app is designed to keep the BRM community informed about the latest developments in the profession.  More
Ask an Expert
Vaughan Merlyn weighs in on the use of Agile approach in organizations. More
BRM and Plan Build Run
BRMI CEO and co-founder, Aaron Barnes, talk about Plan Build Run and how various BRMs act as pivotal agents of the shared service provider they represent and as key strategic partners to the business units they support. More

Leading Edge Forum
Service Management Art
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September 2014 
Vol. 1, No. 111
BRMI announces Platinum Sponsorship from CSC's Leading Edge Forum

Since its first days, we, at Business Relationship Management Institute (BRMI), have always been looking for and establishing partnerships with select organizations that share our passion for the Business Relationship Management (BRM) discipline and help us to better serve the global BRM community. It is our pleasure to announce that CSC's Leading Edge Forum (CSC LEF), a preeminent global research and thought-leadership community, is the newest Platinum Sponsor of BRMI.

For over 35 years, CSC LEF has been dedicated to delivering thought leadership to large organizations. While other research firms focus on current IT management practices, CSC LEF helps companies identify and adopt Next Practices at the growing intersection between business and information technology. CSC LEF delivers research-based services that enable Enterprise IT to improve foresight and effectiveness as well as promote business goals.

Both BRMI and CSC LEF believe that the BRM capability is  a vital element of organizational success. In a world where businesses and marketplaces are steeped in technology, the BRM role bridges the gap between a service provider and the business that depends on those services. With this sponsorship, BRMI and CSC LEF are joining forces to expand BRMI's Certified Business Relationship Manager (CBRM�) program and other professional development offerings, allowing the educational know-how and consulting expertise of CSC LEF to benefit organizations in implementing or improving their BRM capabilities. "We are very proud to have CSC LEF as one of BRMI's premier sponsors. CSC LEF has recognized the importance of a BRM capability, since 2006, and has been very active promoting the importance of the BRM role, having delivered numerous programs in world class organizations across the globe," said Aaron Barnes, BRMI's CEO and co-founder.

You can learn more about CSC LEF and its BRM research at: http://www.lef.csc.com/brm

Check out our official press release here.
Events Calendar

Events
BRMI Webinars
Date
Topic
Presented by
September 26, 11am EDT
Provider Capability Models and the BRM Role
Ibrahim Jackson
October 3, 11am EDT
 A Day in the Life of an Effective BRM
Vaughan Merlyn
November 7, 11am EST
BRM Capability Implementation Guidance
Steve Plante
December 12, 11am EST
HR Strategy at the Speed of Change*Jim Scully

*This event is not yet open for registration.

For more details on our webinars, visit our Events page here.

 

Sponsored Event Listings*

Date
Topic
Offered by
November 4, 11, 18
Online BRMP� Course
The Merlyn Group
November 19 to 21
BRMP� Course - Calgary
Service Management Art
December 1 to 5
Online BRMP� Course
Service Management Art

*Please note that any events or course listings advertised under the Sponsored Listings section are hosted by the sponsor, not BRMI.
 

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BRMI Community Statistics
NewApp
Announcing the New BRMI App Designed to Serve Entire BRM Community
New BRMI App
Business Relationship Management Institute (BRMI) is proud to announce that our new BRMI mobile app is available for download immediately on 
AppleAndroid, and Amazon devices (you can also 
search the respective app store for "BRM Institute" to find it). The app is free for both members and non-members and is designed to keep the Business Relationship Management community informed about the latest developments in the profession.

 

With this app, Business Relationship Managers now have mobile access to the Institute's groundbreaking content, as well as the latest information about the organization's rapidly growing suite of services and programs.

 

Learn more about the cool features of our App here.

 

You can download the new free BRMI app here.


The app was developed by Hayden Barnes. Thank you for helping us deliver BRMI content on the go!

Ask
Ask an Expert:
Using Agile approach in an organization
"Agile is one of the approaches I use as a BRM to manage IT supply and demand at this time when funding is more difficult to get but demand continues to be the same level or more. What's your experiences with Agile approach in your companies? Did it work for you?"

This question was originally posted in our Ask an Expert section in the Members' wiki. There were multiple replies, including one from Vaughan Merlyn, one of the co-founders of BRMI and foremost expert in the field of Business Relationship Management. Below is a shortened version of his response. Members can read the complete thread here (membership required). 

 

Vaughan Merlyn
What our Expert says:

I've posted at length about business demand and IT supply maturity. I've also posted about the "sticking points" that typically surface at mid-Level 2 supply maturity. (Read his posts at vaughanmerlyn.com)

From my experience, Agile is an approach that demands relatively high business demand and IT supply maturity. However, it gets taken up by lower maturity organizations who hit a sticking point (e.g. unable to get people to follow a standard SDLC or project management methodology) and go the Agile route as a way around it.

Agile is great! It meets the characteristics near and dear to the BRM's heart -- deliver value early, deliver value quickly, deliver value often! But if you haven't really figured out waterfall and project management disciplines, then trying Agile is like putting a trainee pilot who's never landed a 777 Dreamliner in charge of landing 300+ passengers at SFO. A high risk move with potentially tragic consequences.
 
PBR
Business Relationship Manager 
and Plan Build Run
By Aaron Barnes
Aaron Barnes
In this post, I define Business Relationship Management, Business Relationship Manager (BRM), Plan Build Run (PBR), and show how various BRMs act as both pivotal agents of the shared services provider they represent as well as key involved strategic partners to the business units they support through PBR.
 
Note: I provide high-level examples of some of the more predominant BRM roles, but by no means is it my intention to offer this as an all-inclusive list of all the BRM roles that might exist today.
 
Business Relationship Management and Business Relationship Manager
 
Business Relationship Management is defined by Business Relationship Management Institute (BRMI) as both an organizational capability and a role.

Organizational Capability: Business Relationship Management as an organizational capability, embodies a set of competencies (knowledge, skills, and behaviors) and processes that foster productive value-producing relationships between a Provider (IT, HR, Finance, Sales, etc.) and the business entities they serve.

Role: The Business Relationship Manager (BRM) role serves as the strategic interface between a Provider and one or more Business Partners to stimulate, surface, and shape demand for the Provider's products and services and ensure that the potential business value from those products and services is defined, realized, optimized and recognized.
 
You can read the rest of Aaron's article on our website, here.

This post originally appeared on BRMI's blog section in April 2014. 
---
Aaron is the co-founder and CEO of Business Relationship Management Institute. He is an expert BRM leader and practitioner with first-hand experience in successfully performing the BRM role, leading BRM teams, and instilling BRM best practices in organizations.
 
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