PEOPLE
Carol S. Call Center Customer Service Representative
Skills More than 10 years call center customer service experience; strong written and verbal communication,
extensive experience and knowledge of MS Word and Excel; general office skills include copier and fax use and basic maintenance, filing, typing 40 wpm.
Employment
- 2008-2012 Diabetic Repeat Sales and Pharmacy Patient Services
- 2001-2008 Call Center Customer Service Representative
Education
- Bachelor of Science - University of Michigan
Paula H. Communications and Print Media Specialist
Skills Classically trained design professional with experience in handling all facets of media relations from concept through completion for manufacturing, retail, hospitality, food service, tourism, consumer products and real estate clientele.
Software proficiency includes Microsoft Office 2011, Adobe CS 5.5 Photoshop, Illustrator, Indesign, Acrobat Pro, QuarkXpress, CorelDraw, Windows and MacIntosh operating systems
Product photography & Photo compositing
Ongoing skills development and software updating @ Lynda.com, Adobe Illustrator, Photoshop, Indesign, WordPress and Microsoft Office. Also Twitter, Facebook and LinkedIn.
Employment
- 2008-2011 Watts Water Quality Products, Dunnellon, Fla.
- 2005-2006 Glass Graphics, Conway, N.H.
- 1982-2005 Mountain Ear Publications, Conway, N.H.
Carla S. Computer Programmer Analyst
Skills SAP (UNIX) PI, ECC, Seeburger Workbench, AS/400, and IBM 3090 Mainframe systems. EDI Software includes SAP/PI, Sterling Gentran Integration Suite, Gentran Mainframe, Premenos, and Fastran/400; Languages: Natural, COBOL, OS/JCL, ILE/RPG, RPG/400, CL, PL/1; and communications: AS2, Value Added Network, FTP, SFTP, HTTP, and HTTPS.
Employment
- 2010-2012 SAP Developer
- 2005-2010 Lead Systems Analyst
- 1998-2005 EDI Sr. Programmer
Education
- Bachelors of Business Administration in computer systems, University of Toledo