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Doctors' Day March 30
Doctors' Day is our way of saying thank you to our physicians for the knowledge, professionalism, compassion, and skill that you bring to caring for the patients and families we are privileged to serve. 
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In This Issue
Associates Acting as Translators
CHRISTUS Santa Rosa has an internal Associate competency process for Spanish interpretation.  Only Associates deemed competent to provide interpretation services are authorized to serve as interpreters for health care needs.  Click here for more information.
Contact Information for Case Management Managers
Children's Hospital of San Antonio
Felisa Fuentes, RN, CCM
Manager, Case Management
CHRISTUS Santa Rosa Hospital-Medical Center
Karen Ferguson, RN, CCM
Manager, Case Management
CHRISTUS Santa Rosa Hospital-New Braunfels
Christine Schmidt, RN, CCM
Manager, Case Management
CHRISTUS Santa Rosa Hospital-Westover Hills
Cynthia Zent, RN
Manager, Case Management


CHRISTUS Santa Rosa provides our medical staff with a free electronic subscription to
MedNews Plus, which offers breaking medical news specific to your specialty, access to over 500 hours of free CME, personalized online tracking of your CME, as well as access to summaries of top medical conferences and meetings. 
Breaking medical news emails are sent each morning with the subject line of "Today's Medical Headlines from CHRISTUS Santa Rosa." 
If you are not receiving this service and would like to, or would like to be removed from the service, please contact Jann Harrison.

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March 2015

As editor of this newsletter, it is my goal to provide you with pertinent and timely information. We always appreciate your feeback in order to continually improve communications to our medical staff. 
Regional Director of Medical Education
CHRISTUS Santa Rosa Health System
Jim Martin, MD
Message from the CMO 

As we welcome spring, multiple forces are in play that will affect us as we work in our Hospitals. Hopefully, all of us are becoming fluent with certain components of the national health care transformation objectives, specifically the triple aim: 1) Higher quality and better patient experiences; 2) Improved health of our communities; and 3) Cost management.  Over the next three to five years, we will be individually and collectively evaluated and rated by our success in these areas. These metrics will truly become the coin of the realm in the new healthcare era.

No one seems to have all of the right answers now, and these next years will be full of experimentation. For us to be successful, we'll need to have the skill sets of learning, unlearning, and relearning. National success stories have illustrated the need for increased partnerships between physicians and hospitals. We can no longer see ourselves only as a customer or simply see the hospital as a personal workshop.
CHRISTUS Santa Rosa Leadership Announcements  
Ken Haynes, CEO
As of February 2015, Ken Haynes officially assumed the President and CEO role for CHRISTUS Santa Rosa Health System, as Patrick Carrier took on the role of Senior Vice President, Group Operations, CHRISTUS Health, with responsibilities for the CHRISTUS Santa Rosa and CHRISTUS Spohn regions. 
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Physician charting History and Physical (H&P) Timeliness


H&P must be completed and documented within 24 hours following admission of the patient or prior to surgery or procedure requiring anesthesia, whichever comes first.


H&Ps performed within 30 days prior to admission may be used if certain requirements are met. 
Click here for further information. 


Human skin presenting an allergic reaction allergic rash. VisualDX


Visual DX is an online clinical diagnostic support tool to view pictures of 'real' patients to help determine diagnoses. 

CHRISTUS Santa Rosa medical staff can access this unique tool featuring nearly 30,000 medical images and specialist-level knowledge to help diagnose, treat, and manage 1,300 diseases, drug reactions, and infections.  The tool is available on the CHRISTUS Santa Rosa Intranet 'Learn and Develop' page, or you can go to www.christussantarosa.org/library.

Click here to access.


Kim Miller Joins CHRISTUS Santa Rosa as Chief Quality Officer
We are pleased to welcome Kim Miller, RN, MBA as she joins the CHRISTUS Santa Rosa family on March 23 as the new Regional Director of Quality and Chief Quality Officer. Having worked with HCA for much of her career, Kim most recently served as the Vice President & Patient Safety Officer for Methodist Hospital and Methodist Children's Hospital in San Antonio. Prior to that, Kim worked for HCA in Virginia, Oklahoma & Corpus Christi, Texas. Kim brings more than twenty years of nursing experience and has been leading quality, case management, risk and patient safety teams for nearly fifteen years. Kim has established a strong record in successfully leading organizations through regulatory compliance surveys and in partnering with care teams to improve clinical outcomes. Kim holds professional certifications as Certified Professional in Healthcare Risk Management, Certified Joint Commission Professional and Certified Professional in Patient Safety.