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The Petroleum Quality Institute of America is able to serve buyers and consumers of lubricants through the generous support of: 

 

 Afton Chemical
 
Chemlube International 

  

CHS Inc.

Chevron Products

CITGO

Eni USA R&M Co. Inc. 


 
Lubricating Specialties Company
 
Lubrizol

Phillips 66

Pinnacle Oil

Safety-Kleen


 Universal Lubricants
 
 

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PQIA ADVISORY BOARD
The Petroleum Quality Institute of America's Advisory Board comprises a distinguished group of professionals with prominence in a broad range of fields in the lubricants business.

 

The role of the Advisory Board is to provide PQIA's management with guidance, advice, recommendations and counsel in how to best pursue PQIA's purpose and mission.



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March 29, 2013
PQIA's mission is to serve the consumers of lubricants by testing and reporting on the quality and integrity of lubricants in the marketplace.

RelaDyne Recalls Bullet
PQIA is pleased to report that RelaDyne has taken swift action to recall defective motor oil sold in quart bottles under the "Bullet" brand name.   

On March 27, PQIA issued a Consumer Alert on Bullet 5W-30 motor oil when test results showed the product PQIA sampled did not meet the requirements of the obsolete SC/CC specification it claims, or any other industry recognized specification for motor oils. Further, the extremely low viscosity of the product tested, together with the lack of vital additives, would likely result in damage to automobile engines.

Bullet motor oil is distributed by Oil Distributing Co, Cincinnati, OH (a RelaDyne company) 

 
RelaDyne was quick to respond    

  

PQIA received a call from Tony Garera, Director of Supply Chain for Oil Distributing Co, within a few hours of the announced Consumer Alert on Bullet. Garera assured PQIA they were looking into it and would take action.

 

Action Taken 

 

On March 28, Garera contacted PQIA to advise that they identified the products affected and were issuing a Product Recall. The recall is on Bullet 5W-20, 5W-30, 10W-30, 10W-40 grades.  "The product involved in the recall is identified with RED caps, (black caps are not affected).         

 

In addition, Larry Stoddard, the CEO of RelaDyne contacted PQIA today with the following comments:     

  

"Last year we had two suppliers of this product.  We source this and do not blend it ourselves.  We were given written confirmations of the specifications it was to meet.  The particular manufacturer of this recalled product in no longer in business and we purchased product from them only for a very brief time.  We have identified all of the product that was sold and to what customers.  We believe it is less than 150 cases. We have contacted each customer, instructed them to pull the product off the shelf, and we are currently in the process of replacing it with product that meets the specifications as claimed on the packaging.  

 

This product was sold exclusively to the C-store market and not to lubricant professionals.  It was sold and positioned only as an entry level, lowest price point product, and one that does not meet todays' specifications for the customer looking for that level of product.  Additionally it was only sold in our Cincinnati primary area of responsibility. 

 

We are extremely serious and committed to providing the best products and services to our customers in all markets that we serve.  This was an isolated and unfortunate occurrence in which we have taken every reasonable step to rectify." 

     

Larry J. Stoddard

Chief Executive Officer

RelaDyne

                                 

Visit the PQIABlog and Let Us Know What you Think About the Bullet Recall and other Quality Issues
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Report Concerns About Lubricant Quality to PQIA.  Information provided is Treated as Confidential and Callers can remain anonymous. Or email PQIA at:  [email protected] 

 

 

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