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2012 YEAR-END DASHBOARD
TOP 5 PRESENTING NEEDS | |
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 TOP 5 SERVICE GAPS | 
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2012 CALENDAR YEAR IN REVIEW
2-1-1 handled 30,362 calls for information and referral in 2012.
19% were for utility assistance; 9% for rent assistance; 8% for food/meals; 21% for disaster services; and the remaining 43% for miscellaneous resources such as housing/shelter, senior services, healthcare, dental care, prescription assistance, etc.
2-1-1 served 605 homeless individuals and/or families. Of those 605, 21% were homeless for the first time. There were 383 children with 56% of those being 6 years of age and under.
42% had an income of $833 or less; 38% had an income of $834 - $1,667
2012 was an eventful and successful year for Pikes Peak United Way 2-1-1. 2-1-1 was activated by the El Paso County Office of Emergency Management on June 23rd to assist with the Waldo Canyon Fire. For 10 days, 24 hours a day, 2-1-1 was ensconced at the Emergency Operations Center to ensure the most up-to-date information was being disseminated to our neighbors, such as mandatory evacuations, road closures, shelter information for both people and pets, and other vital information. Once the fire subsided, 2-1-1 staff were present at the county's Disaster Recovery Center to offer direct assistance to those affected by the fire. In addition, we also provided the Waldo Canyon Fire Relief & Recovery Guide to the community that helped connect fire victims to the resources that were available to them in the fire's aftermath.
The 2-1-1 Advisory Council has taken steps to address service gaps in the community and is currently working on an innovative pilot project called SELF (Striving Everyday for a Life Fulfilled) in conjunction with several agencies and organizations. More information regarding the SELF program will be made available in the coming months.
2-1-1 also collaborates on several task forces and coalitions throughout the year in an effort to make our community a better place to live. None of what 2-1-1 does could be accomplished without the efforts of the agencies and organizations we partner with on a daily basis. Thank you to all of you and we look forward to serving our neighbors in 2013! | |
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2-1-1 is a free, confidential easy-to-remember three-digit phone number that connects people in need with the health and human services they require. Each year thousands of Coloradans receive referrals for help with utilities, rent, food/meals, shelter or transitional housing, clothing, healthcare, dental care or assistance with numerous other challenges.
PPUW 2-1-1 serves Chaffee, Cheyenne, El Paso, Lincoln, Park and Teller counties, and portions of the San Luis Valley
How many calls were received in your zip code? |
2012 Demographics
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>> Women - 74%
>> Seniors - 11%
>> Disability - 32%
>> Veterans - 9%
>> Current military - 1%
>> Unemployed - 31%
>> Uninsured - 31%
>> First-time callers - 52%
>> Avg age - 43
>> Avg # children - 1
>> Avg monthly income -
$1,571 |
Want to Help 2-1-1?
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There are many ways you can help make 2-1-1 a success:
- You can designate your Pikes Peak United Way gift directly to 2-1-1.
- Create awareness by telling your friends, family and neighbors about this free service.
Community Specialists are available 24 hours a day, 7 days a week to serve those in our community seeking information and referral. Dial 2-1-1 (directly at 719.955.0742) or visit us at www.ppunitedway.org/211 to get connected & get answers. |
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