"Of course, we take it seriously if someone is concerned about the quality of their water," said City Administrator Courtney Christian. "We've been investigating the issue and have discovered at least two things that are impacting the color of the water for the Nelda Drive residents who alerted us to the problem."

First, contractors have been working throughout the City to repair broken water lines. Workers have primarily been using valves to isolate the affected areas. However, the valves direct water flow in different directions than its normal path, which can cause sediment to enter the lines.  

In addition, workers discovered this afternoon that a line from the potassium permanganate pumping system at the South Plant had a pinhole leak. This chemical is used to soften the water or control iron in its composition. The line is being repaired and will be back in running order within the next couple of hours.

The City thanks the water customers and residents who reported the issue and urges anyone who experiences any disruptions or other issues concerning their water service from the City to promptly report it by calling Public Works at 337-239-2995.