Dear Linda,

 

Words cannot express how grateful my husband and I were to you and Home Healthsmith LLC for your assistance during a recent transition from nursing facility to home for my mother-in-law.     Because we live over a thousand miles away, we had no idea how we were going to accomplish all that we needed to make her house ready and set up the care she needed. 

 

From the very first telephone conversation with you, we were put at ease and knew we were in great hands.  You were able to go to her home in our absence to survey the home for safety needs.  You helped me solve logistical problems as well as offered recommendations for care.  You were even able to help us out with plumbing and electrical problems within the house.   Each step of the way, you kept us informed using photographs, emails and telephone calls.   When I arrived in Newport to bring her home from the facility, the house was ready with safety devices, clutter removed and furniture moved to ensure a safe environment.

 

Amazingly, though, your care for us did not end there!   Once my mother-in-law was home, you came and introduced yourself to her.   You made yourself and your staff available to me after I returned home and even provided photographs of each of your staff so that she could remember and identify each person.   After I returned home, there were several emergencies and a few repairs that needed to be handled.   You were available to us each and every time and took the worry away.

 

The services you provide are invaluable. You were creative and helpful in finding ways to solve our unique problems.  You provided kind, compassionate care to my mother-in-law in our absence and we were able to rely upon you to be our eyes and ears when we could not be in Newport.

 

Thank you, Linda, and all the staff at Home Healthsmith for helping us to allow our loved one to safely age-in-place in her own home.

 

Sincerely,

 

Tallahassee FL