If you've spent any time in the training profession, you have no doubt been asked to design or deliver Human Resources training. Often regulatory in nature, this training is a real challenge to get "right". You have to cover the relevant laws of your nation and state, be an expert in company policy, know how to interpret "gray" areas, and treat the subject with the seriousness it deserves. However, you also have to limit the (voluminous!) content to that which is most relevant and practical, keep participants awake and engaged, and make sure people leave the session with new skills.
An insurmountable task? Almost, but not quite.
Research on adult learning styles tells us that skills are best built when participants are allowed to practice in realistic situations (think of an airplane simulator). An excellent way to create this environment is to use a case study approach in training. You may choose your own real-life cases, as long as you're not inadvertently revealing confidential information to training participants. Or you can use our ready-made cases (available in the HR Deck). A case study approach allows you to discuss or role-play "hypothetical" situations in a safe environment. Some specific ideas may help:
- Hand out cases before class, or as participants enter the room, as a way of getting them thinking about a situation. This may also serve as a "pre-test" to gauge the level of knowledge of your audience.
- Use cases during training as a way to bring content to life or to measure how well participants are applying the regulations to real situations.
- Use cases after the training as a "post-test" measure of learning. Another idea is to bring a case to each leadership meeting after training, as a way of keeping content alive and skills sharp.
- Debrief each case with a discussion of best practices that comply with laws and policies. Remember that in HR training more so than other types of leadership training, there often is a single "right" or "best" answer!
No matter how you approach HR or Regulatory training, we strongly suggest your training team work in close partnership with your HR team and your corporate legal counsel. Having a senior HR person in the room will help you accomplish the best of both worlds -- lively, engaging training delivered by a learning expert, with the safety net of a legal and policy expert to answer the really tough questions.
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CaseCards News
Next Stop: NC-SHRM |
In September, we will be traveling to Greenville, NC for our state's Society for Human Resources (SHRM) Conference.
We have been asked to speak on a topic near and dear to our hearts, Engaging Leaders in HR Training. The conference has a pirate theme, which leads to the all important question: should we, or should we not, dress as pirates for our presentation?
We will also be exhibiting at the conference and hope to generate some more excitement about our HR Deck!
For more information about the conference, check it out at www.hookedonhr.com. And if you're planning to be there, we'll look forward to connecting with you!
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Our Human Resources Deck
was specially designed to identify the most common and challenging HR scenarios faced by leaders. This deck of 12 unique, industry-generic cases will tee up critical issues for you to discuss in training. Issues like sexual harassment, age discrimination, FMLA, flexible work arrangements, reference checks, disabilities, workplace injuries, conflicts of interest, ethics, and more!
The deck is $75, and we'd love to cover the shipping costs for one or more decks. Email us to find out how! |
Offer Expires: August 15, 2014 |