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Installation Support
Gathering information just became easier using the Detex website. Installation videos, instructions, templates, tech support inquiries, training, and more are just one click away. From our website, click on the 'Help & Support' tab.
The Help & Support section has been carefully tailored to provide all the documents you need to get your installation done correctly and efficiently.
Installation Videos
Instructional videos have become common in our industry, explaining the uniqueness of each piece of hardware and helping installers conduct better, faster installations. Here at Detex, we have always designed products that are installer friendly and most will agree that all the hardware is very easy to install. However, for those that have never done an installation, viewing these videos really illustrates just how quick and easy these devices are to install.
We feel confident you will agree that Detex products are easy to install. However, viewing Detex installation videos can help provide tips for a faster installation or give you that added confidence if you are installing a new product. View the Installation Videos Installation Instructions and GuidesDetex instructions include a parts breakdown that provides part numbers, making it easy to order spare or replacement parts. The instructions provide wiring and operational guidance. Training Detex is proud to offer frequent training for locksmiths, architects, and even end users. All our training sessions are conducted by knowledgeable Detex experts.
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Tech Tip
 Did you know each and every product comes with a quick install guide in every box?
The yellow quick install guide will cover the mechanical installation.
If you have a suggestion you'd like to share with the audience of this monthly email, please send it to [email protected] and you could win a free gift from Detex. Please keep sending those tips in and we appreciate your support of Detex products.
For more application questions, call:
Detex technical support at 800-729-3839, ext. 2.
Contact Detex Sales or your local representative for more information.
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