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Greetings!
In this month's newsletter you will find information on:
- Carrier's new FB4CNP fan coil with TXV
- Hi-Velocity residential high-pressure systems
- Comfort-Aire Room A/C
- Kidde Safety Alarms
In addition to announcing new products, we are also including information on Carrier's upcoming Energy Experts training, and on Cool Smart Rebates for ductless systems.
Looks like we're heading for a busy summer; we hope this Newsletter will provide you with information that helps your company take full advantage of it.
As always, Thank You for your continued support.
Rich Ekstrom Darrell Curley VP of Equipment Sales Residential Sales Manager
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 Carrier Corp has replaced the FB4CNF Fan Coil with the new FB4CNP.
To improve ease of installation in the field and to build on the competitive size advantage of the FB4C's small chassis, Carrier is introducing a new line of FB4C fan coils (up to 4 tons) that will include a factory-installed TXV. Because the FB4CNF060 already comes with a factory-installed TXV, Carrier will not be introducing a new model FB4CNP in the 5-ton size. New models are denoted by a "P" in the 6th digit.
Click below to download the Product Data Sheet in PDF:
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2013 Carrier Energy Experts Training #2 & #3. 
CEE #2 Class description:
1- What works and what doesn't to generate Carrier 360º leads
2- How to get Carrier 360º buy-in and results from service techs and CSRs
3- How to convert duct cleaning and accessory bid requests into Carrier 360º tests
4- How to convert replacement equipment bid requests into Carrier 360° tests
5- How to use the Carrier 360° and Home Performance Contracting to "own the best neighborhoods."
6- How to maximize results using home shows, TV, radio and social networking
CEE #3 Class description:
1- How to increase sales volume and profit margins through differentiation techniques and strategies available to Carrier 360° dealers
2- Learn techniques and strategies that will convert your existing customer base to Carrier 360°s
3- How to effectively increase closing ratio on Home Performance Contracting sales leads as well as your traditional HVAC leads
4- Understand the difference in sales approach between an HVAC sales call and a home performance sales call
5- How to integrate the Carrier 360º with a replacement sales call
6- How to increase your average sale by understanding how to utilize the new tools that differentiate the Carrier Energy Experts sales process
To get signed up, click the link below (dcne.com dealer password required):
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 Infinity Touch Dealer Service Bulletin
SITUATION:
Controls with Version 08 software installed with 2-stage outdoor units may not provide enough airflow in high stage cooling for proper operation. In some applications, this could lead to a coil freezing notification and low capacity issues. This behavior is only exhibited when the UI is configured to Comfort Airflow (factory default).
SOLUTION:
Version 09 software has been released to resolve this issue. Until Version 09 software can be installed, the airflow can be configured to Quiet, Efficiency, or Maximum in the cooling configuration setup.
Click below for the Dealer Service Bulletin with software links: |
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New at DCNE, Hi-Velocity Residential High Pressure Systems.
The Hi-Velocity System is a complete home comfort system.
Classified as an SDHV (Small Duct High Velocity) System,
this high-pressure, forced-air, mini-duct system can be
designed to provide heating, cooling, filtration, ventilation,
and dehumidification. The Hi-Velocity System has been
pre-engineered and works on the principle of pressure rather
than air velocity.
Special Package pricing available through the end of July.
We have assembled a flyer with packaged systems for your review:
Hi-Velocity System Packages
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 Cool Smart Rebates on Ductless Systems
DCNE has assembled a flyer containing an assortment of Ductless Systems with their associated Cool Smart Rebate values. This sheet will come in handy when pricing jobs and placing orders. Toshiba/Carrier and Panasonic systems are represented. Please use the following link to download the Ductless System Flyer.
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 Comfort-Aire Room A/C now at DCNE
DCNE is pleased to announce that we are stocking Comfort-Aire Room A/C Units at all of our locations. Sizes range from 12,000 BTUH through 28,000 BTUH. Comfort-Aire produces a quality unit at a reasonable price.
When things get hot, count on DCNE to keep you cool!
Click below for a Flyer with specs and pricing:
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 Kidde products available at all DCNE Locations
The leading cause of accidental poisoning deaths in North America, carbon monoxide (CO) is odorless, tasteless and invisible; that's why it's a silent killer. The only safe way to know if carbon monoxide is present is to install carbon monoxide detectors (alarms) on every level of your home, especially in sleeping areas. Kidde has been making CO alarms with electrochemical sensing technology for years. All of Kidde's CO alarm products from basic units to premium CO alarms include the company's patented Nighthawk electrochemical CO sensor. DCNE has Kidde CO, Fire and Smoke alarms available at all of our locations.
Click below for a Kidde product flyer with pricing:
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OnLine Ordering is now available at DCNE
DCNE is introducing online ordering. Dealers will now have the ability to make equipment and parts purchases, among a variety of other useful features. Contact your Territory Manager to get on board for 24/7 access.
Online Ordering Features:
Place orders
View pricing
View availability
View statements
View invoices
View quotes
View account balances
View payments
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Carrier and DCNE have partnered with Angie's List
Maybe you've heard how effective Angie's List can be for contractors, but you haven't yet taken advantage of it. Now Carrier and DCNE have partnered with Angie's List to offer a special deal for DCNE Dealers. Please see the linked pdf for details, and to get signed up. You deserve the power of Angie in your corner.
www.dcne.com/newsletter/Angie_DCNE.pdf |
| Tell Us What You Think
We welcome your comments and suggestions on how you think we can improve our newsletter. If there are additional employees in your company that you wish to add to our mailing list, please click the "Register Now" link in the "Quick Links" section of the newsletter.
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