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 | Michelle A. Riklan Certified Resume Writer, Career Coach, LinkedIn Profile Writer, Trainer, Facilitator, Author, Columnist, Speaker |
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Career Newsletter
Volume II, Issue 10 October 2013
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Riklan Resources, LLC 522 Highway 9 North #290 Manalapan, New Jersey 07726 (800) 540-3609
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Greetings!
Welcome to October's career newsletter!
Avoiding a Ghoulish Interview
So how did the interview go? Did you scare away your chances of landing that dream job? Was it a nightmare? If you are not getting a call back for a second interview or an offer, perhaps there is something that you are doing in the interview process that is leaving a less than favorable impression on a potential employer.
Avoid the following frightful mistakes and increase your chances of being asked back and considered for an opportunity:
1. Do you look like you are in a costume? Dressing inappropriately for an interview is a great way to disqualify yourself. For the most part, business attire or business casual is appropriate. What you think may look amazing for a night out on the town, may look out of place in a business setting. Learn a bit about the company, observe employers in advance when you can, and make sure you project a serious and professional image.
2. Show up on time! Being late to an interview is the kiss of death! Plan in advance for the unexpected, leave extra time, make sure you know the best way to get to your destination, even if you need to do a trial run a day or two in advance. In the event of an extreme unavoidable circumstance, be sure to have a phone number so you can reach your interviewer to explain the delay. Your interviewer will be much more forgiving if they have a heads up that your bus broke down, than if you explain it when you show up 30 minutes late.
3. Avoid eating and drinking on the way to the interview and certainly don't carry food or drink into the interview. Just avoid the "what-ifs". What if you spill on yourself or leave an unsightly stain and look like you've been slimed? Oh... and maybe there's a big chunk of granola bar stuck in your teeth and you don't even know it. Scary thought!
4. Be prepared! Bring copies of your résumé, do your homework on the company and the position, and be ready to discuss the value that you can offer. Don't put yourself in a sticky situation by not having what you need or not being able to intelligently talk about the organization and the available position.
5. Be polite and attentive to the people you meet before your interview. If you behave like a Zombie and avoid eye contact with the person riding up with you in the elevator, or when approaching the reception you act like an entitled child who can't muster up a friendly "trick or treat" in exchange for a handful of candy, then no matter how well the actual interview goes, don't expect a return call. Your interview starts way before you enter the building, and you must project a positive image so the employer can feel comfortable with you representing their organization.
Often individuals are unaware when they have made mistakes during the interview process. Try to be aware of your words and your actions so you can correct the mistakes for next time.
---------- Please feel free to send suggestions for improvement and additional areas that you would like to see covered in future issues to michelle@riklanresources.com.
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Job Hunting Tips for the Fifty-something Applicants
by Michelle A. Riklan, ACRW, CPRW, CEIC
When companies downsize or merge, older employees often get laid off first. Many companies won't hesitate to get someone younger to take over the position held by a senior professional because of money issues.
According to the AARP, workers aged 55 and over have an average length of 54.2 weeks of unemployment. This is higher than the 35.9 unemployed weeks of other job applicants under 55.
In a market full of both young and senior professionals, a senior job seeker has to stand out from others to get a better chance of being hired again. Age might be just a number, but many employers would look at this negatively.
Here's how You can Make Your Age an Asset Instead of a Liability in Job Hunting
Strategize, Develop a Plan, and Identify Senior-friendly Employers
Many people would say it's a good idea to send out resumes to all possible employers to increase chances of being hired. Well, not really because not getting any feedback despite sending hundreds of resumes can make you feel rejected.
Identify employers that need your specialties and skills, preferably organizations that won't hesitate to hire you because of your graying hair. Be clear about the skill set and professional experience that you have, then look for companies that might be interested in such.
There are some industries that are more senior-friendly than others. The financial services industry is one, since more clients would want to deal with a person who has a good understanding of older people and their finances. Other service industries that cater to an older clientele include healthcare, retail, and financial planning. Although an industry shift sounds difficult, it can prove to be a good choice later on.
Beating Tech-Savvy Individuals
Younger individuals tend to be more tech-savvy. Older job seekers have to catch up with the trend to stand out. Highlight continuing education or post-graduate degrees that you have taken in the past.
Investing in education or training shows a lot about a senior job seeker. It shows that he is trainable, despite his age, and that he is willing to learn new things, including technology. That's a good sign for employers.
Adapting to changes in technology by trying out new things and keeping up to date with computer and mobile technology can help a senior professional stand out in a pool of job seekers.
Overcoming the Age Bias
Consider trimming your resume. Highlight the past 10 to 15 years of experience, as opposed to listing the past 30 years or so. Better yet, have a professional resume writer create a tailored resume for the job you want to pursue. This way, your resume could highlight specific achievements, specialties, and education related to the position you are targeting.
Employers aren't interested in the entry-level jobs you held, especially if later positions are more relevant to the job you want.
Lastly, market your age as an asset. Overcome this bias by marketing skills that enable you to train and develop younger people. Some employers look to senior professionals for training younger and less-experienced employees, so highlight any experience you have working or managing younger colleagues.
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Ineffective Phrases
by Kimberly Schneiderman, CLTMC, NCRW, CEIC
Have you ever given thought to the little phrases you use, probably out of habit? Well, I do. If you have ever had a 1:1 coaching session with me, you know that I will often stop you to point out ineffective language you are using or language that you can use to come across more confidently.
Today, I will demonstrate some of those ineffective phrases that come across as negative and give you alternative language to help you communicate your strengths, experiences, and skills in a way the employers need! Ready? Here we go!
"No problem." This seemingly innocuous phrase is supposed to tell someone you are happy to take on a task or project. The problem is, it can be negative. Sometimes, it can even come across as dismissive. Instead, try "Yes, I'm happy to do that." And, please don't use "No problem" in place of "You're welcome" when someone says "Thank you."
"If I have to do XXX, it's OK." This phrase reminds me of a scene from the sitcom Friends, when Monica's boyfriend agrees to "have children if he has to" so they can get married. In that moment, Monica decided that she didn't want to marry someone that didn't want the same things she did. For you, it can come across as resistant to a request. Instead, try "Yes, I can see why that needs to get done; I will get on it soon."
"I'm looking for a challenge." This phrase is loaded with problems. The idea of wanting to be challenged at work is one we are quite familiar with; sometimes a similar phrase is even used in job advertisements to tell applicants that they will be learning new skills. The problem is that when you use the phrase, you are basically asking someone to pay you to learn something you have no idea how to do. A better strategy is to point to ways that your skill set aligns with the requirements.
"I think...I believe...I feel." These three introductory phrases are rife with problems. They are soft, make you sound unconfident, and noncommittal. I coach my clients to attach strong language to whatever they were about to say next. Doesn't the following sound much better? "I can see that my 10 years' experience in facility security, internal investigations, and executive protection is a direct match for the primary needs of this organization."
"I'm open to..." Whenever I hear this phrase (as it relates to a job a person wants), it translates directly to "I have no idea what I want, could you please tell me?" Most people that say this actually do have an idea of what they want, they just need help saying it. Try something like this: "My ideal position will include elements of global fraud investigations, risk management program development, and anti-counterfeiting initiatives." By naming a few things that you do want, the person understands that you are 'open' and you have direction in your career!
Notice that I am not encouraging you to be arrogant or stuffy, just clear about what you can actually do for a company and what you will be particularly successful with in the job. By ensuring your word choice conveys competence, confidence, and motivation, you will come across as the candidate that a prospective employer truly needs in their organization.
Do you want help communicating in a way that positions you as an expert that your target employer needs in a position? I welcome the opportunity to work with you to help you achieve that goal.
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Kimberly Schneiderman, owner of City Career Services, provides job search tools including Job Search and Interview Coaching, Resumes, LinkedIn Bios, Networking Resumes, Cover Letters, and Career Strategy Coaching to goal-oriented professionals at all levels and across all industries.Kimberly is a Certified Leadership and Talent Management Coach (CLTMC), Nationally Certified Resume Writer (NCRW), and a Certified Employment Interview Consultant (CEIC). Contact kimberly@citycareerservices.com with your job search and business questions!
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Suggested Reading: The Five O'Clock Club Job Search Workbook
By Kate Wendleton

The Five O'Clock Club Job Search Workbook
by Kate Wendleton | Delmar Cengage Learning
Paperback
List Price: $12.95
Our Price: $14.50
Buy Now
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Kate Wendleton is a nationally syndicated career columnist and recognized authority on career development, having appeared on the Today Show, the CBS Early Show, CNN, CNBC, Larry King, National Public Radio and CBS, and in The New York Times, The Chicago Tribune, The Wall Street Journal, Fortune magazine, Business Week and other national media. She also advises major corporations about employee career-development programs.
She has been a career coach since 1978, when she founded The Five O'Clock Club' and developed its methodology to help job hunters and career changers of all levels in job-search-strategy groups. This methodology is now used by branches of The Five O'Clock Club, which meet weekly in the U. S. and Canada.
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If you have a favorite career book to suggest or an article that you'd like to submit for our upcoming issues, please send your information to newsletter@riklanresources.com.
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Do you have a career related product or service that you would like to promote in our upcoming newsletters? Contact us at robin@riklanresources.com for more information.
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What's Happening at Riklan Resources
Just in! Michelle A. Riklan has won second (2nd) place in the New Graduate Resume category of the annual Toast of the Resume Industry™ (TORI) awards.
Each year, Career Directors International (CDI) hosts the resume writing industry's most prestigious Toast of the Resume Industry™ (TORI) resume writing competition. This is an international competition in which contestants submit their best work in a category. * * * * * Michelle A. Riklan was recently quoted in The SquareFoot blog post, Are You Making These 12 Job Search mistakes? Read the post here: http://bit.ly/1aONaJ9 * * * * *  Stay tuned for the upcoming launch of "101 Great Ways to Compete in Today's Job Market."
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About Riklan Resources
Riklan Resources offers the following services:
- Resumes that land on the top of the pile!
- Coaching that puts you ahead of the competition.
- Training that ensures career advancement.
We want you to reach your top potential!
Riklan Resources is now on Facebook. Be sure to stop by and like our page!
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