HAPPY NEW YEAR TO ALL
As we welcome the arrival of 2015, we have been working hard to come up with new ideas, contests and promotions for your enjoyment in the coming year.
As a start, we have given CNAV a new look
and created a new franchise logo.
We would love to hear your comments on both.
However, your old friends - our Monthly Customer Appreciation Drawing, our monthly Secret Word bonus, and the last section every month, ...a little humor to end with will remain!
With all the promotions offered by the cruise lines for "WAVE Season" (the "official" cruise line kick-off to the new year), we are joining in by doubling our January Customer Appreciation Prize to $50 instead of $25.
Good news and Sad news
We want to welcome Tim Dewing's wife Diane back to our team now that she has retired from her previous position in a related field.
We also are sorry to say goodbye to a couple of our agents. Sherri Peck who had been with us since Richman, O'Hare & Associates began as a CruiseOne franchise in 2009 and Steve Stuart, who was a client before becoming an agent several years ago. We wish them both well.
To any of Sherri or Steve's clients reading this newsletter - we will be more than pleased to assist you going forward with your travel/cruise requests. Also be assured that we will also assist those of you for any trips you have booked for 2015.
Please do not hesitate to call Al & Helen at (561) 899-3206 (normal hours are 9-9 daily). We are available 7 days a week and if you can't reach us by phone, send an email as we might be on a cruise ourselves but we do check email accounts daily while at sea.
Our entire team of dedicated professionals look forward to helping you plan many more memorable vacations in this and the future years ahead.
Please send any suggestions or ideas of things you would like to see in CNAV in the future or comments you wish to share via email to arichman@cruiseone.com or hohare@cruiseone.com. We'd love to hear from you.
Best wishes for a wonderful 2015
Al & Helen
Owners of Richman, O'Hare & Associates