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Franchise independently owned and operated by 
Richman, O'Hare & Associates, Lantana, FL 
Main Number (561) 899-3206
  
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a publication by Richman, O'Hare & Associates
  
 
Nov 2014

Greetings!

  

 

With the busy Holiday Season fast approaching and 2015 just around the corner, we hope 2014 has been good for each of you.  So our best wishes for a very Happy Thanksgiving when you will no doubt continue to have more memorable moments!

 

Many of you who have completed a trip over the last few months have received our revised Welcome Home Questionnaire.  Thank to those who took the time to answer the few questions about the ship and excursions. You will find a few of those comments from the last few months included in the Client Recommendation section.

 

We are always looking for new ideas and how to make Cruise Newz more entertaining or informative. If you have an idea for articles, destinations, or anything you feel would be interesting, to email them to arichman@cruiseone.com.

  

Best regards,

 

Al & Helen

on behalf of the entire team at Richman, O'Hare & Associates

Quick Links
Email us         Our Website       The Team at ROA
  
*************
>>>>>>>>>>In this issue
Monthly Customer Appreciation Winner
Secret Word of the Month
Client Recommendations
Exclusive Loyalty Program
And a little humor to end with
Our Monthly Customer Appreciation Program 
 
All Clients who make a new reservation during the month are automatically entered into that month's drawing with the winner receiving $25 on-board credit for the qualifying reservation.
  
CONGRATULATIONS
Margarita Morales
the lucky winner of the September drawing.
    
Someone asked "how do we choose the winner?" All names of those booked during the month go on an Excel spread sheet in 3 columns ( titled A, B, C) and we have someone simply pick a letter and a number and the name in that cell (box) wins. Thanks is advance if we happen to ask you to do this one month.
  
The winner this month was selected by Susan Cuervo, KS
Featured Cruise Line
When on the seas or docked in a foreign port, or driving in the US near many port city areas, you have probably seen the MSC logo on container ships or containers on trucks delivering goods. The Mediterranean Shipping Company was founded in 1970 and today is one of the leading container shipping companies in the world.
  
In 1990, MSC Cruises was founded by its owner and Chairman, Gianluigi Aponte.  The family run line has grown over 800% since inception, employing more than 12,000 employees and establishing 45 offices worldwide.
  

Elegant, understated décor, plus first-class Mediterranean hospitality and international cuisine are just some of the things that have helped MSC Cruises become a prominent player in the cruise industry in such a short time.

 

The MSC fleet now consists of 12 beautiful ships with itineraries in the Mediterranean, Northern Europe, Caribbean, the French Antilles, South America, South Africa, The United Arab Emirates and the Red Sea.

  
Their newest ship, the MSC Divina, will be sailing 7 night itineraries in the Caribbean from the Port of Miami through April 2015 to both Eastern and Western ports of call.
  
 
  One of the unique features of MSC Cruises is the ability to create your own inclusive experience including stateroom type and location, drink packages and more. 
  
Choose from budget Interior to the Ultra Luxury Yacht Club
with a private lounge with unlimited drinks and butlers for each suite.
  
 
   
    
                                                   Main Reception Area
                                  
                            Aqua Park                                         Standard Balcony Stateroom
 If you are ready to experience something new in cruising
  contact your Richman, O'Hare & Associate Agent
  
 Secret Word of the Month
  
Each month, only for subscribers of CNAV, we have a "Secret Word" hidden somewhere in one of the articles and it is worth a $25 on-board credit to all who find it.
  
To receive this special bonus, you just have to mention the current "Secret Word" when making a new reservation with your Richman, O'Hare & Associate agent. 
*****
November's Secret Word is EXPERIENCE
 Client Recommendations & More!
 We are always pleased to hear from our clients by email or phone and we want to thank you in advance for taking a few minutes to complete the short Welcome Home Questionnaire  we send via email after you return from a trip. We created this section (per our clients' request in a recent survey) as a way for our clients to share their experiences with others. We will only mention your name with permission. 
 
Anonymous said on a recent Alaska cruise: Our Favorite Port was Skagway and the White Pass & Yukon Rail trip. The Duck Boat tour in Ketchikan was enjoyable.
 
Bill & Gloria Rowell of TX recently went on the Brilliance of the Seas and rated it with 3 excellent and 2 very good. They said "the tour of Peggy's Cove purchased through CruiseOne. Passenger Van with driver and only 6 passengers. Tour was 4 hours and much longer becomes tedious. Enjoyable and knowledgeable tour leader/driver."  

 

The Chessin's of NJ on a recent Canada/New England trip on the Royal Princess said "Bar Harbor is a favorite. We enjoy Acadia National Park and you can find the best ice cream we've ever had at C 7 J on Main Street. This was our 3rd time on this itinerary and we enjoyed all the ports except St John - not much to do and wonder why they stop there?

 

The food on Royal was outstanding, definitely a cut above what we've been experiencing lately on Princess. We love the new layout in the Horizon Court and they offered many, many more choices. We never experienced crowding. (Editor note: The Horizon Court is the buffet on Princess ships.)

 

Nadeen White and Parish Underwood of GA on their very memorable cruise on the Norwegian EPIC in the Mediterranean (details to follow) said Favorite port was Cannes and Majorca because the ship docked right in those cities. They highly recommend the Highlights of Nice and Monaco booked through the Norwegian Excursion Department.

 

But why was it so extra memorable? Congratulations are in order as Parish "popped the question" during the cruise and Nadeen accepted. Wish we had a picture to share."

 

Gwen Cavalancia of FL on a recent trip on Queen Elizabeth said: "Speaking personally, I enjoyed the atmosphere and traditions aboard the QE. It suited my preferences and desires and I enjoyed the ships provisions and cleanliness. I felt comfortable and at home in its understated elegance."

 
Richman, O'Hare & Associates Client Loyalty Rewards Program
 
We want to do more than just tell you how much we appreciate your loyalty. We want to show you!  With every reservation you make with a Richman. O'Hare & Associate Agent, you will receive Reward Points for that reservation. 
  
Here are the basics of the Richman, O'Hare & Associates program.
  
Each passenger over the age of 21 receives one (1) point per night sailed.
  
Once you have accumulated 50 points, you choose whether you wish to receive either a $50 on board credit or a $75 credit towards our travel protection for your next trip.
  
No paperwork, no tracking anything, and no time limit to reach your next reward. Every cruise you book with us counts! We keep track and when you reach 50 points, we will ask you what you want for your reward. Points earned on the trip completed and total points to date will be included in the Welcome Home Questionnaire you will receive when returning from your trip.  
  

HumorAnd a little humor to end with.........

 

 

 

            

ENGLISH  LESSON              

 

No English dictionary has been able to adequately explain the difference  between COMPLETE and FINISHED. However, in a recent linguistic conference held in London, England, and attended by some of the best linguists in the world: Samsundar Balgobin, a Guyanese, was the clear winner.

 

His final challenge was this: "Some say there is no difference between COMPLETE and FINISHED. Please explain the difference between COMPLETE and FINISHED in a way that is easy to understand."

  

Here is his astute answer:

 

"When you marry the right woman, you are COMPLETE. But, when you marry the wrong woman, you are FINISHED.

 

And when the right one catches you with the wrong one, you are COMPLETELY FINISHED!"

 

 

 

 

  A Joy Filled month to You And Yours

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