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Franchise independently owned and operated by 
Richman, O'Hare & Associates, Lantana, FL 
Main Number (561) 899-3206
  
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a publication by Richman, O'Hare & Associates
  
 
October 2014

Greetings!

  

Remember this statement from the September issue of Cruise Newz and Views?
  
"The "Secret Word" for September can be found in Featured ??????"
  
Those who do take time to read CNAV and clicked on the link provided were surprised to find that not only did they find the Secret Word for September they were also given the opportunity to enter a contest.
 
Although we planned on 1 winner per 10 entries to receive $25-50 on board credit, due to the low number of entries, we decided that all who took time to enter are declared winners and a certificate is on the way to each of you.
 
Two entries were selected who will receive a $50 certificate as they did vote for the most popular answer to the "favorite cruise line" question (Princess)
.
Those two Winners are:
Susan Chessin
Carolyn Fielder 
  
  Congratulations and thank you to all who entered!

 

We hope you enjoy reading the articles and the (hopefully) fun things we do as much as we enjoy creating them. You never know what surprises we might have each month in Cruise Newz, so we suggest you will take a few minutes to check everything out.
 
We love hearing from our clients with comments about CNAV or suggestions for poll questions or articles for future issues. Feel free to email us at arichman@cruiseone.com.
  

Best regards,

 

Al & Helen

on behalf of the entire team at Richman, O'Hare & Associates

Quick Links
Email us         Our Website       The Team at ROA
  
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>>>>>>>>>>In this issue
Our Monthly Customer Appreciation Program 
 
All Clients who make a new reservation during the month are automatically entered into that month's drawing with the winner receiving $25 on-board credit for the qualifying reservation.
  
CONGRATULATIONS
Thomasina Skillings
the lucky winner of the September drawing.
    
Someone asked "how do we choose the winner?" All names of those booked during the month go on an Excel spread sheet in 3 columns ( titled A, B, C) and we have someone simply pick a letter and a number and the name in that cell (box) wins. Thanks is advance if we happen to ask you to do this one month.
  
The winner this month was selected by Gene Schmidinger
 Secret Word of the Month
  
Each month, only for subscribers of CNAV, we have a "Secret Word" hidden somewhere in one of the articles and it is worth a $25 on-board credit to all who find it.
  
To receive this special bonus, you just have to mention the current "Secret Word" when making a new reservation with your Richman, O'Hare & Associate agent. 
*****
October's Secret Word is in the Client Recommendation Article.
  
  
Poll Question of the Month
  
October Question of the Month
  
With all that is going on around the world,
how safe do you think cruise travel is?
  
  
*****  
  September Question Results
 When choosing your cruise, which do you think is more important - the Cruise Line and/or ship or the Destination?
  Ship 33%
Destination  67%
 Client Recommendations & More!
 We are always pleased to hear from our clients by email or phone and we want to thank you in advance for taking a few minutes to complete the short Welcome Home Questionnaire  we send via email after you return from a trip. We created this section (per our clients' request in a recent survey) as a way for our clients to share their experiences with others. We will only mention your name with permission. 

  

Susan C, NJ said in an email on 9/11/14

 

We received a check for the clothes we bought due to the delayed luggage.  I had to get a letter from Virgin Atlantic stating that the flight was delayed, the reason for the delay and that we were booked on that flight, but didn't take it.  I sent that out to the insurance company last week.  I'm sure I'll hear from them soon.  They are very pleasant to deal with. Thanks.

   

When you purchase our Travel Insurance, it covers much more than just cancellations. Last month we shared the story about medical coverage, and this month, here's one about delayed flight and delayed luggage on a European cruise, other things that get covered when things go awry.

 

*****

Several people returning from a cruise on the Allure of the Seas during September have given the ship all excellent or very good rating in all areas - dining, entertainment, activities etc.

 

Steve Werner and Jill Mendelson from NJ recommend the Swim with a Dolphin & Sea Lion excursion offered through our partner SEG in Cozumel. Also commented on the fact there is so much to do at Labadee, Royal Caribbean's private area off the coast of Haiti.

*****

Laurie and Scott Mugan, FL rented a jeep in Cozumel and toured the island on their own.

  *****

Alan and Joan Koch, FL  - on their Welcome Home Questionnaire said:

 

 Excursion recommendation: is a Helicopter flight to a glacier in Skagway, AK.

 (Booked through our partner SEG) 

 

Their favorite port was Juneau, AK. The time allotments were perfect. We were never rushed as we were in Ketchikan. We enjoyed the Whale Watching trip with a guide who really knew her stuff and a boar captain who was very knowledgeable and interesting.

 

Other comments: Whales and bald eagles were the only wild life we saw. 

 

NOTE: Alaska is our Featured Destination this month and we discuss the difference between doing "cruise only" or a "land/sea" package for exactly this reason. 

  *****

Received via email on 9/11 from Jen Thebo, PA

 

We just got home from our Princess Alaskan CruiseTour tonight. Thanks for recommending that we take the extended Denali tour. It was awesome!

 

We saw so much more than we would have with the basic tour--caribou, moose, grizzlies, golden eagles, Dall sheep, and more--up close! We saw 7 grizzlies, and one walked right towards the bus and alongside the road. Wow!  The many moose and caribou were pretty close as well. 

 

And, because we had a beautiful sunny day and the "mountain was out," the driver took us 62 miles instead of 53 miles into Denali National Park. From there, we got a full base-to-summit view of Denali (aka, Mt McKinley).

 

If anyone has second thoughts about taking this trip, they should just do it. They will not regret a moment. The lodges were all very nice, with hiking trails and great views. And, the drivers/guides were all knowledgeable and entertaining.

 

Early September turned out to be a great time for the trip. We got further into College Fjord than is allowed at any other time (due to protection of harbor seals during breeding). And, the fall colors were gorgeous.

 *****

 The Secret Word  for October is HELICOPTER

 

 

 

 

 

Featured Destination - Alaska

As summer 2014 comes to a close, many of you may begin the thought process and plan to cross something special off your "bucket list." We know that Alaska is almost always a 'bucket list" destination for folks who have never been there.
  
This is the best time to begin thinking about booking an Alaska cruise or better yet a combo land/sea vacation. Although there are weekly "cruise only" options, if you are only going to do this once in your lifetime, we recommend you seriously consider making the investment to do both land and sea. There are several comments this month in our Client Recommendations section from recent Alaska trips - one a cruise only and the other a land/sea combination.
  
People expect and want to see three things on their Alaskan Adventure - Mountains, Glaciers, and Wildlife!
  
Although you will see Glaciers and Mountains along with whales, bald eagles, and other sea life when taking a 7 night Inside Passage cruise, if you want an up close and personal experience with, bears, moose, caribou, Dall sheep, and more, you need to get to the interior of Alaska and visit Denali Park.
   
Land/Sea packages include the 7 night Inside passage cruise plus varied land itineraries from 3 to 7 nights either before or after the cruise portion but there is a limit of space available on each tour, hence the best dates and tours do sell out early.
  
We were not agents when we made our first Alaska trip in late June/early July of 2000.  Our agent said 'if you are only going to do this once, do it right!" Yes, we had "sticker shock" when she priced it out, but after we completed our think-tank process we booked a 12 night (7 days cruise and 5 days land) package. 
  
If you have visited our home, you may have seen our Alaska picture album and some of the knick-knacks we brought back from that trip. By the time we got home, first, we knew we had to go back again as there was so much more to see and do. We also told friends that the trip was worth every dime we spent! Rather than "canned" pictures, here are some actual photos from our album.    
  
Left: Under the Alaska Pipeline outside Fairbanks 
Center: Going into the Park for a real Salmon Bake
Right: Panning for gold at the Eldorado Gold Mine #8 in Fairbanks
  
 

  During the Riverboat Discovery Tour in Fairbanks, you make a stop at Chena Indian Village. Amazingly, there is no "gift shop" at the site. It is purely an interesting educational experience to understand how the native Chena Indians lived in the past and how they live today. Awesome!

  

       

 Right: We spent one night at the Denali Princess Lodge

Center: The entrance to Denali Park

Left: Watching a moose run across the field in Denali  

      

   Anchorage gave us some incredible memories.

 

Helen had the opportunity to visit two nephews who live in Anchorage. Randy Comellas and his family (left) overlooking the Connor's Bogs and Jim Lunny (center) meeting us at the Capt Cook Hotel where we stayed for two nights. That little girl in the picture is now a graduate student at Stanford University.  

 

Another "first" happened at a restaurant called Simon & Seaford's at dinner with Randy, Suzanne & Thomissa where Al had his first taste of Johnny Walker Blue Label Scotch (compliments of the manager).

  
The helicopter landed at the bottom of this Glacier (center) outside of Skagway and we had a chance to walk around. We did bring back a rock that we dug out of the ice that could be a few years or thousands of years old. Although not crazy about flying in something as small as a helicopter, it was a once in a lifetime experience!
  
 
We were in Skagway on July 4, 2000 and witnessed a real "Small Town America" Independence Day parade down the main street
     

 This is the famous creek at Creek Street in Ketchikan and in the late summer you can see thousands of salmon swimming upstream to spawn. We visited the Saxman Indian Village here also and saw a master Totem Pole Carver at work.     

  
We had a great waiter on the ship and we had so much fun with him during the week that the last night after dessert was served, Al got up to get his own coffee refill and when the waiter said something, Al asked for his jacket and told him to "take a break" and then Al proceeded to serve coffee to all the guests in his section.
  
Last month, we wrote about how privileged we are in this business to be able to help others create their own memories. We hope you enjoyed our personal trip down memory lane as much as we did reminiscing about our first Alaska trip 14 years ago.
  
Richman, O'Hare & Associates Client Loyalty Rewards Program
 
We want to do more than just tell you how much we appreciate your loyalty. We want to show you!  With every reservation you make with a Richman. O'Hare & Associate Agent, you will receive Reward Points for that reservation. 
  
Here are the basics of the Richman, O'Hare & Associates program.
  
Each passenger over the age of 21 receives one (1) point per night sailed.
  
Once you have accumulated 50 points, you choose whether you wish to receive either a $50 on board credit or a $75 credit towards our travel protection for your next trip.
  
No paperwork, no tracking anything, and no time limit to reach your next reward. Every cruise you book with us counts! We keep track and when you reach 50 points, we will ask you what you want for your reward. Points earned on the trip completed and total points to date will be included in the Welcome Home Questionnaire you will receive when returning from your trip.  
  
ROA Franchise Agent of the Month
 
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HumorAnd a little humor to end with.........

 

 

 

           Unique Travel Destinations

 

  

 

 

I have been in many places, but I've never been in Cahoots. Apparently, you can't go alone. You have to be in Cahoots with someone.
 
I've also never been in Cognito. I hear no one recognizes you there.

I have, however, been in Sane. They don't have an airport; you have to be driven there. I have made several trips there, thanks to my children, friends, family and work.

I would like to go to Conclusions, but you have to jump, and I'm not too much on physical activity anymore.

 

I have also been in Doubt. That is a sad place to go, and I try not to visit there too often.
 

 

I've been in Flexible, but only when it was very important to stand firm.
 
Sometimes I'm in Capable, and I go there more often as I'm getting older. 

 

One of my favorite places to be is in Suspense! It really gets the adrenalin flowing and pumps up the old heart! At my age I need all the stimuli I can get! 

 

 

  A Joy Filled month to You And Yours 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TeamThe Team at Richman, O'Hare & Associates
 
Agent
Direct Phone Number
E-mail
Dave Duffell
Carol Duffell

 

(561) 688-2424

d.duffell@cruiseone.com

c.duffell@cruiseone.com 

Sherri Peck
(561) 723-4328

Steve Stuart

Denese Stuart 

 

(281)534-6450 

s.stuart@cruiseone.com 

d.stuart@cruiseone.com 

Tim Dewing
(863) 884-7086t.dewing@cruiseone.com
Rich Sanchez
(707) 280-0629
r.sanchez@cruiseone.com
Jeanne Obert
(651) 628-9348
j.obert@cruiseone.com
Vince LePar
(281) 534-4818
v.lepar@cruiseone.com
Bob Maffa(508) 230-3924r.maffa@cruiseone.com

Helen O'Hare 

Al Richman

 

(561) 899-3206 

 

hohare@cruiseone.com

arichman@cruiseone.com

 










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