Sigh... I really messed up with my Saturday email. As hundreds of emails made clear, it made a lot of people unhappy, for which I am truly sorry. (If I haven't answered your email to me yet, I hope to get fully caught up by Monday.)
It was only after I sent the email that I realized I failed to do three critical things: First, to thank everyone for the support they have provided over the years which has been and continues to be significant, second, to explain that since less than 9% of the readers of my newsletter actually buy anything, I wanted to provide a purchase incentive to those who can afford it, and, third, to reassure everyone that I am always happy to provide training, whether people can pay or not.
If you are an existing customer, and many of you are, I should have acknowledged that, too, but I didn't.
I truly enjoy writing and teaching about this stuff and I'm very glad I can share what I learn with you. But I sure didn't convey that properly in my letter.
However, in addition to getting severely upbraided, I received lots of suggestions on what we can do to improve and I want to share four of these ideas with you:
* I was asked to provide more training on Adobe. We have already started doing so
. I'm continuing it with an article in this newsletter. And you'll see more video training soon.
* I was asked to continue providing training for power users. I've never stopped doing that and fully intend to continue. The best place to see what topics I have available is my Editing Techniques
page. And, if you have suggestions on subjects you want me to cover, send me a note
* I was told our subscription prices are too high. I'm meeting with my team this week to revisit our prices and see what's possible. I'll have more news as soon as we figure this out.
* I was told to consider selling annual subscriptions. This, too, is on the list for discussion this week.
I hate to make mistakes which make people upset. Worse, I truly hate to make big, public mistakes. But, when I do, I need to apologize. My letter was very poorly written. I'm sorry. I'll do better in the future.
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Thinking about new articles, I have three for you this week: Power Tips for Adobe Audition, video training showing how to sync multiclips in FCP X, and an introduction to color correction for people that haven't figured out video scopes.
Cool stuff - and, thinking of cool stuff, join us for our webinar this week
on plug-ins for FCP X. After an initial drought, some amazing tools are starting to show up and I want to showcase some of them for you this week.
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Till the end of March, SAVE 20%
our webinars. Use Coupon Code MARCH20
. Click here
for the full list of titles!
A quick note: if you are stuck and need technical help, remember that I'm only an email away. Send your support questions here
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Now, let's take a look at what's new this week.