Civic Consulting Alliance:  Smart work.  Great city. 

December 2012 Update

Civic Consulting Alliance has invested more than $75 million in the things that matter most in Chicago in the last five years. We create, embed, and connect pro bono teams of business experts, government leaders, and our own staff to reshape the region.

Civic Consulting currently has 46 active projects.



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Partner feature: Kish Khemani, A.T. Kearney


Kish Khemani
Lead Partner, Chicago Office of A.T. Kearney


A.T. Kearney is committed to community involvement and to providing our associates the opportunity to positively impact our communities. Our partnership with Civic Consulting Alliance is an outstanding example of this commitment in action. We are delighted to partner with the Civic Consulting Alliance on multiple pro bono initiatives for the City of Chicago, including:
  • Improving efficiencies at the Chicago Police Department, reassigning 150 police officers from administrative tasks to neighborhood operations
  • Helping the Chicago Public Schools develop a new approach to Career and Technical Education
  • Developing a financial model of the City to aid Mayor Emanuel's transition into office
  • Creating a comprehensive plan for improving the lives of immigrants while promoting Chicago's economic growth and cultural vitality.
This work has provided our consultants the opportunity to work closely with City staff to deliver services more efficiently and effectively.

These projects benefit the entire Chicago community, where A.T. Kearney's global headquarters are based and where our employees live and work.

--Kish Khemani, Lead Partner, Chicago Office of A.T. Kearney

Making Chicago the world's most immigrant-friendly city

This December, Mayor Emanuel published a comprehensive plan to improve the quality of life for Chicago's 560,000 immigrants. The Chicago New Americans Plan will benefit our immigrant allies and lead to economic, social, and cultural benefits for all Chicagoans.


Chicago was built by immigrants. Immigrants continue to be critical to our commercial, cultural, and educational status as a global city. Recognizing this, Mayor Emanuel created the Office of New Americans and set the goal of making Chicago the most immigrant-friendly city in the world.

To achieve this goal, Civic Consulting Alliance, A.T. Kearney, Downtown Partners Chicago, and McKinsey & Company helped the Mayor's Office develop the Chicago New Americans Plan, a comprehensive guide for improving the lives of immigrants while promoting Chicago's economic growth and cultural vitality. 

The plan includes information on which City departments, community organizations, and other stakeholders will be responsible for delivering on the plan's 27 initiatives. The team also developed a robust scorecard to measure the impact of these initiatives and to assess Chicago's "immigrant friendliness" compared to other cities.

Kish Khemani, Lead Partner for A.T. Kearney's Chicago Office and leader of the firm's project team, said, "Working with the City to develop the Chicago New Americans Plan was particularly rewarding for the A.T. Kearney project team. A.T. Kearney is a truly global company. Many of our Chicago employees are immigrants or the sons and daughters of immigrants."


City Colleges headed in the right direction, says Crain's ed board 





Bain & Company 


The Boston Consulting Group 


CI Beyond People 




Lantern Partners


McKinsey & Company


Monitor Group


Towers Watson 



"City Colleges is headed in the right direction," a recent editorial in Crain's said. "And it must succeed. These schools are the modern equivalent of the steel mills and factories of the last century, which helped generations of families get a leg up in life."


With the help of nine partner firms, and under the leadership of Chancellor Cheryl Hyman, Civic Consulting Alliance has been working for the past 5 years to support a new vision and overhaul of the City Colleges of Chicago, our local community college system. Reinvention is the most comprehensive transformation program of a community college system in the country.  



To date, six new college presidents have been appointed, college mission statements have been re-defined, businesses across the region have been engaged, programs are being rationalized and made more relevant, and graduation rates are up by more than 30%.


Congratulations to all our partners who have been part of this tremendous effort, which Crain's and others have recognized.


Click here to read the full Crain's editorial.


For more information, please contact Brian Fabes.


Cook County Health and Hospital System serves 350,000 residents annually and is one of the nation's largest public systems. To make better decisions for how it delivers healthcare, the Health System needed a way to relate its quality of care data to its allocation of resources.


Civic Consulting and pro bono partner Global Economics Group worked with the Health System to quantify the economic cost of caring for patients. President Chad Coffman and consultants Andra Boliker and Brian Starr provided the economic insight and technical know-how. The methodology and output of their computer program is being integrated into Health System's new patient registry, enabling the Health System to hold its care teams accountable for patient outcomes and resources invested.

Health System Chief Information Officer Dr. Bala 
Hota commented, "Our goal is to provide cost-effective, high quality care to underserved residents driven through primary care. Global Economics Group's methodology to calculate value allows us to look at quality versus value. Their work is essential."

Civic Consulting and pro bono partners Bain & Company and Cannon Design are currently working with the Health System to implement a management structure to improve care, efficiency and prepare for Affordable Care Act implementation. That structure will use dashboards implementing the economic cost methodology.


President Coffman noted: "We are proud that we were able to take a complex problem presented by the Health System and offer a practical solution that will hopefully assist them with the challenge at the heart of successful health care reform: lowering costs while improving the quality of care for the underserved."


For more information, please contact Shruti Jayaraman.