SBDC logo
Southwest Colorado Small Business Development Center Newsletter

February 2012 

In This Issue
Business of the Month
Advisor of the Month
Local Businesses Featured
Small Business Tip of the Month
Key Economic Indicators
Learning Socials
Chamber Connections
Women's Resource Center

Upcoming Classes and Workshops   

 

Starting Your Business Workshop

February 9, 2012

8 am to 1 pm

Durango Public Library

Click Here to Register

 

 

Marketing for Smarties

Pagosa Springs

4 session series:

March 8, 22, April 12, 26

Pagosa Springs Chamber of Commerce

 Click Here to Register

 

 


Our Sponsors

 Colorado lending Source logo 

 

 FLC Logo 

 

Region 9 logo 

 

El Pomar Foundation Logo 

 

MCEDA 

 

Alliance logo 

 

La Plata County logo 

Greetings!

 

  Hope your 2012 is off to a good start!!   Thank you for subscribing to the Southwest Colorado SBDC newsletter!  

 

    The Small Business Development Center (SBDC) is off to a busy start to 2012.  Partnerships are a key element in our success in providing effective and impactful services to our clients.  A couple of our partner organizations are the Pagosa Springs Chamber of Commerce and the Pagosa Springs Community Development Corporation.  The Executive Directors of these two organizations, Mary Jo Coulehan and Richard Lindblad have in the past and continue to be the best of partners.  We are currently partnering up to provide ongoing business counseling to Pagosa Springs area businesses.  We are also jointly offering another series of the NxLevel for Entrepreneurs Business Planning classes.  Richard Lindblad is also a SBDC business advisor and is available to meet with businesses in Pagosa to help them start, grow and prosper.  Mary Jo Coulehan has been a great supporter of helping small businesses and has helped our Center to access funding from the El Pomar Foundation.  Thanks much to these fine folks as their partnership ethic, really makes a positive difference to small businesses in Pagosa Springs. 

 

    Our SBDC mission is to help your business Start, Grow and Prosper.  Congratulations to Lynne Vickerstaff for being our featured Small Business of the Month.  Lynne launched a girls' apparel business, Little Weedz with the unique concept of having the clothes adjust/grow/expand like the little girls do.  She recently won 2nd place in our State wide Colorado SBDC Business Plan Competition for writing the 2nd best business plan in the State.  Congratulations Lynne!!  

 

    Our featured Small Business Advisor for the month, Marcy Mitchell of MTech is from Pagosa Springs.  Marcy provides web site design, search engine optimization, social media services, etc., to many small businesses in the region.  She also teaches our Marketing for Smarties seminar series.  She is a real asset to small businesses in the region and our Business Advisor Network.  Thank you Marcy for all that you do for small businesses in our region.  

 

    Now is an excellent time to have a business check-up completed on your business.  The SBDC has a number of tools that we use in completing a business check-up.  Our Profitcents benchmarking software makes it much easier for clients to understand what is driving cash flow and profitability within their companies. Our Biz Comps valuation software is helpful in determining a preliminary valuation for someone buying or selling a business.  Our Economic Gardening databases have proven quite useful to clients looking at start-up or expansion of their business. 

 

    If the SBDC can assist your company to start, grow or prosper, please contact us.  Our SBDC Business Advisor Network has over 30 talented individuals with skills from human relations to venture capital.  Call 970-247-7009 and schedule an appointment.

 

    Please click here to visit our site.

 

Sincerely,

Joe Keck, Director

 

Starting Your Business Workshop











 

 

If you have been thinking about starting your own business, this is the class for you. This 5 hour session will include the information you need to know before you start your venture.

 

This course offers :

  •  Business Start-up information
  •  Marketing tips
  •  Financing Information
  •  Legal and Tax in formation

 

          Register today to Reserve Your Spot!

 

Space is Limited.

 

Thursday, February 9, 2012 

Cost: $25/$20 for Chamber of Commerce members

Location: Durango Public Library, Program Room 2

 

Click Here to Register 

 



Marketing for Smarties

Pagosa Springs

  

4 Sessions: Thursdays, March 8, 22, April 16, 26

Time:             6 PM to 9:30 PM  

Location:      Pagosa Springs Chamber of Commerce

Tuition:         $149 or  $50 per session  

  

Scholarships available-Ask for Details

  

 Click here to Register ,Call (970)247-7009 or email asano_l@fortlewis.edu

 

The Marketing for Smarties Challenge strips marketing down to the essentials so that small businesses can jump start leads, find business opportunities, and stay on a growth path.


With this workshop, you'll quickly figure out what you know and what you don't, what you need and what you can skip. The Marketing for Smarties Challenge guides you--step by step--through a simple, straightforward development program. Incredibly user friendly, it provides you with all the hands-on tools you'll need.

 

 

Come and Join Us! Space is Limited! 

 
EXPAND YOUR MARKET
**Free Workshop**
 

Colorado's Procurement Technical Assistance Center (PTAC) Presents a Government to Business Outreach

 DURANGO 

Thursday, March 29th:  3:00 - 6:00 p.m. 

Friday, March 30th: 8:00 a.m. - 4:00 p.m. 

  

U.S. Forest ServicePublic Land Center 

15 Burnett CourtDurango, CO 81301 

(970) 247-7009

 

Meet Contract Administrators and Small Business Advocates with:  

  •   DoD Military; Buckley AFB
  •   U.S. Forest Service
  •   CDOT and Local Purchasers
  •   Bureau of Land Management
  •   National Park Service
  •   SB Administration, Denver

 Learn to Sell Your Products & Services:

  •     What government agencies buy?
  •     How to market and find forecast bids?
  •     SB Designations and Certifications
  •     Using PTAC & a FREE BidMatch System 
 or contact

Vikki Biernacki at 719.434.3470 info@coloradoptac.org 

 

Open to all business owners,Economic Development, and Community Advocates

 

 

Featured Business of the Month

 

Little Weedz

Accepting award
Lynne Vickerstaff accepting Award at the Governor's Mansion

   

Lynne Vickerstaff of Little Weedz in Pagosa Springs has done it again.

 

Last year, her business plan won First Place among those submitted by her classmates in the Pagosa, Leading Edge for Entrepreneurs class.  Vickerstaff's revised plan just won Second Place in a state wide competition.

 

Vickerstaff was honored at reception and accepted her award on Friday, January 27 at the Governor's Residence at Boettcher Mansion in Denver. Colorado Lending Source donated a cash award to the top three winners.

 

"Litte Weedz, adjustable clothing for little girls has been in business now for 1.5 years," explains Vickerstaff.  The revised business plan reflects a change in direction based on what I've learned along the way.  The plan develops as the business grows and I gain practical experience. It's really a living document."

 

She continues, "The plan gives you a base to start from and a resource to guide you along the way. The SBDC provided so many ongoing resources and data, helping me with projections, financial information and marketing strategies.  Referring back to the plan reminds me of the initial excitement and provides inspiration to keep going on the tough days.

 

Instructors Richard Lindblad and Lois Higgins unanimously agreed that her plan was one of the best they have seen.

 

Joe Keck, Director of the Southwest Colorado SBDC stated that "Lynne, worked so diligently in developing her business plan.  She used about every resource that the SBDC has as well as many others, in developing a great business strategy and plan.  It was great to provide assistance to such a dedicated person with a clear vision.  The amount of hours she committed to the business planning process were unbelievable."  Lynne stated "I was honored to be represent Southwest Colorado in the state wide competition."

Vickerstaff
L to R: Lois Higgins, Lynne Vickerstaff, Rich Lindblad

 

 
    Malia Durbano- Writing Matters

 

  

Business Advisor of the Month 


Marcy Mitchell

  

Marcy Mitchell

 

 

     

As someone who's been involved with web design work for over 15 years, Marcy Mitchell could be called an Internet pioneer. While working in marketing departments as a promotional writer, she delved headfirst into the web world and has been there since. "I've gotten pretty involved in the whole social media interface and how it should work with your web site, and how blogs and all these other tools need to tie into a full strategy."

 

Marcy teaches the Marketing for Smarties classes in Pagosa Springs and Durango and runs her own company, MTech Internet Marketing, for which her tagline is: "Traversing the Digital Divide." "My niche has been the small business owner, many of whom don't have staff or an IT person. They need someone to partner with who can do it for them or steer them in the right direction and also empower them to maintain it."

 

In addition to designing web sites Mitchell can help break down quickly changing technology into terms business owners can understand. "I get the question a lot: 'Should I blog or not?' People say 'I want my site to go viral' but are they committed, engaged? I can offer a bit of reality about what it's going to take."

 

The interaction with her own clients helps Mitchell better-advise SBDC clients.

"Since I have a lot of clients it really helps because I'm continually seeing real-world examples of what's been successful."

 

Watching "the light bulb go off in people's eyes," is why Marcy loves consulting work. "I love helping people succeed, especially in marketing - because it's one of the stopping points - and I love helping them be cost-effective. Watching them grow is exciting: it can be this little company in Pagosa, but the world is their oyster."

 

by: Christine Rasmussen

 

              

Growing Your Region's Economy with Small Businesses and Entrepreneurs

NADO Research Foundation

 

Encompassing half of all private sector employment, small businesses are a vital part of the United States economy.1 Encouraging their continued growth and increasing their
 

ability to survive is especially crucial during an economic downturn. Many regional development organizations (RDOs) manage publicly funded programs that provide small businesses and entrepreneurs with access to capital, offer business counseling services, and other critical support they need to expand. 
 

An increased presence of small businesses and entrepreneurs is especially important in small metropolitan and rural communities. Nearly two-thirds of the jobs in rural America are based in small businesses.2 Researchers at Pennsylvania State University found that
communities with more small businesses produced an overall increase in per capita incomes.3 Local businesses tend to buy locally and use local service providers. Larger corporations generally buy from large distributors and outsource or use in-house services outside of the community.... 

 

.Southwest Colorado Growth Company Initiative
 

Region 9 EDD, an EDA EDD, embarked on an innovative initiative to foster entrepreneurial growth in their region. Nestled in Colorado's scenic mountainsides, Region 9 EDD promotes and coordinates economic development efforts in Archuleta, Dolores, La Plata, San Juan, and Montezuma counties. The Growth Company Initiative (GCI) was formed through a partnership with Fort Lewis College School of Business, the Southwest Colorado Small Business Development Center, and county economic development organizations to support both emerging and second stage local growth companies (GC's). The GCI includes the CEO Peer Network, the Business Advisor Network (BAN), as well as access to equity financing. 

 

Twenty-four GCs currently participate in the Growth Company Initiative....Click Here to Read Article

 
SBDC Business Tip of the Month
 

 

3 Keys to a Successful Commercial Leasing Experience 

 

Leasing commercial space is one of the most important decisions a brick-and-mortar business ever makes.  Office, industrial and/or retail space are big financial investments, and the process can appear very confusing.  But it doesn't have to be.  Here are three keys to a successful leasing experience: 

 

1. Get the Right Advice - Some commercial real estate brokers specialize in representing landlords, others in representing tenants.  Get a broker/advisor whose specialty is tenant representation, and who will go to bat getting you the best deal obtainable in your marketplace.

 

2. Negotiate Options - Once you have identified the space you want to lease, with the help your tenant representative and attorney, you will want to negotiate renewal options and rights to lease the adjoining space to facilitate your expansion as your business grows.  These options can be very valuable to you down the road, so obtain them upfront.

 

3. Identify 'Hidden Costs' - Most commercial leases along the Front Range are NetNetNet (Triple Net).  This means that in addition to a base rent, you, the tenant, pay your share of the real estate taxes, insurance on the building, common area maintenance and utilities.  These are pass-throughs which generally increase over time.  Do your homework to identify them upfront, so you don't get an ugly surprise. 

 

Celebrate Your Customers Everyday 

 

Every year there is a Customer Appreciation Day, but I say let's buck the system and celebrate customers every day. Here are some great ways you can tell your customers how much you appreciate them.

  1. Send a thank-you note to every customer. Do not attempt to sell them anything, simply thank them for the business. If you don't have a customer database, start one. Loyal customers are created by following up after the sale.
  2. Run a "real" customer appreciation promotion. Think about what your customer would really enjoy and find a way to provide it. Do they need a price break or an additional value? Maybe gift-wrapping or extra deposit slips. If you don't know your customer's hot buttons, ask them.
  3. Call them. A telephone call from you might confuse them, especially if you're not calling to sell them anything. Tell a great story for them to share with their friends.
  4. Offer a referral gift. Good feelings are generated when you reward your customers for sharing your business with their friends. Reward your customers who brag about you with a token of appreciation. This is where all that schwag in your inventory get put to good use. Give away gift cards whenever someone introduces you to someone new.

Great customer service is rare these days. Create a revolution that gets your customers bragging about you and you will earn new business that you wouldn't get on your own. If you're still looking for a reason to celebrate, look no further than your loyal customers. Every day can be customer service day, so start blowing up those balloons. 

 


Community Brunch and Learn with CHFA 

March 8, 2012
9:00am-Noon
La Plata Electric Association Conference Room
45 Stewart Street, Durango

 

Colorado Housing and Finance Authority (CHFA) has programs and resources to benefit your community. Please join us to explore resources, funding opportunities, and partnerships.

 

Breakfast burritos, fruit, and beverages will be provided.

 

rsvp by February 29, 2012

Rachel Basye  Director, Planning, Policy, and Community Relations  rbasye@chfainfo.com or 1.877.2432, ext. 7439

 

Co-sponsored by Colorado Housing and Finance Authority (CHFA),
 

Region 9 Economic Development District, 
and Regional Housing Alliance

 



Feb 2012 Energy workshop
 

Colorado Key Economic Indicators

 

The Colorado Office of Economic Development  & International Trade recently released these statistics on the economy.

 

 

Jan 18

MBA Mortgage Applications Survey

23.1%

The mortgage applications composite index surged 23.1% in the week ending January 13, 2012, with big gains in both the purchase and refinance indexes. The refinance index rose 26.4% as mortgage interest rates declined further and enticed creditworthy borrowers into the market. The purchase index jumped 10.3% and is now slightly above its year-ago level. 

 

Jan 18

Producer Price Index

-0.1%

As expected, producer prices fell 0.1% in December, the second drop in three months. Continued decline in energy and food prices indices contributed to the drop in the overall finished goods index. Prices in the earlier stages of production declined as well, signaling further rounds of weakening producer and consumer price inflation.

 

Jan 18

Industrial Production

 0.4%

Industrial production rose 0.4% in December.  Manufacturing production rose a solid 0.9% in December, following November's surprise 0.4% decline. Details show output of motor vehicles and parts up 0.6% and non-auto output up 0.9%, the biggest gain since Dec. 2010. Mining output rose a modest 0.3%, while utilities output plunged 2.7% as a result of warmer than usual weather.

 

Jan 18

NAHB Housing Market Index

25

The NAHB housing market index is showing positive momentum, as the composite index rose by 4 points in January to 25. All three component indicators increased as well as all four regions covered by the release. The Northeast had the strongest monthly increase, but the West region increased by 5 points as well.

 

Jan 19

Jobless Claims

352,000

Initial claims unexpectedly plunged by the largest amount in more than six years as seasonal volatility drove claims lower. Jobless claims fell by 50,000 to 352,000 for the week ending January 14; the prior week's data were revised from 399,000 to 402,000. Continuing claims also dropped in the prior week. In Colorado, initial claims increased by 1,799 (one week time lag in state level data).  

 

Jan 19

Consumer Price Index

0.0

The consumer price index was again unchanged in December, as forecast. Headline inflation has been flat for three straight months. The energy index fell by 1.3% while food increased 0.2%.  The core CPI saw a slight 0.1% increase as vehicle and apparel prices declined, while services increased 0.3%, supporting the expectation that core inflation has peaked.

 

Jan 20

Risk of Recession

29%

With the economy strengthening, the probability that the U.S. will be in recession in six months is falling quickly, declining from 34% to 29% for December. This is the third consecutive monthly decline and puts the probability of recession at its lowest since June 2011. In spite of this improved outlook, Europe's debt situation remains unsettled and uncertainty surrounds U.S. fiscal policy.

 

Jan 20

ECRI Weekly Leading Index

123.4

The ECRI weekly leading index rose to 123.4 for the week ending January 13, from a revised 121.1, continuing its increase from last week as the recovery gains momentum. The smoothed, annualized growth rate slowed its decline to 7.5, a drastic shift from the steady fall of the last few weeks.

 


Learning Socials 

Six Degrees Logo

 

 

 

DurangoSpace and Six Degrees Digital Marketing invite you to participate in bi-weekly 'learning socials.' Each session will begin with a presentation on a hot Digital Marketing topic, along with strategies. The marketing 

Durango Space logodiscussion will be followed by time for networking. (You can also stick around for Bocce Ball in Buckley Park.)

 

 

When: Every Other Wednesday, beginning June 29, 4:00-6:00

Where: DurangoSpace - 1221 Main, across from Buckley Park

How: email jennifer@sixdegreesdigitalmarketing.com or nancy@durangospace.com

OR join the Durango Biz Blast group on LinkedIn (QR Code below)

OR join the Six Degrees text/email list (QR Code below)Article Headline

Six Degrees QR code                           Durango Biz Blast QR Code
Six Degrees Digital Marketing              Durango BizBlast


 

 

Durango Chamber of Commerce

 

Chamber building

The Durango Chamber has an array of events and services and can be a valuable partner for your business. Visit their link below to find out about business after hours, lunch and learn, membership information and more. Durango Chamber Business Facts
 
Call Rita Simon at 970-247-0312 to become a member today.
 

Durango Chamber of Commerce logo

 

FEBRUARY EVENTS AT THE DURANGO CHAMBER   

 

Complete 10 Week Marketing Course

February 12, 2012TO May 2,2012   1:00 PM TO 3:00 PM 

Durango Public Library 1900 E 3rd Ave, Durango, CO 81301
Click Here for More Information or to Register 

 

February 10, 2012 Roy Firestone Performs 

Click Here to for More Information or to Register

  

 For information on other Chamber events Click Here

 
 

Pagosa Springs Chamber of Commerce

 

Pagosa Picture

The Pagosa Springs Chamber of Commerce is here to help you enjoy our community to the fullest. If you are visiting Pagosa, we can help you plan your vacation through our Official Visitor Information Center services. If you're interested in relocating yourself, your family or your business - we can help you find excellent resources to make your move as comfortable as possible. The Chamber of Commerce also offers our residents and businesses a large resource of development services, referrals, education, networking opportunities, and special events to enhance your work and living environment.

 

Come and explore the Pagosa Chamber website and discover Pagosa Springs and the reason why people love the community where they can live, work and play.

 

Click here to find out about chamber programs and upcoming events.

 

Pagosa logo

 

 

Cortez Chamber of Commerce

 

Cortez Chamber Picture

The Cortez Area Chamber of Commerce was established in 1938. It has been and continues to be a strong leader in the development of the community. Members include not only businesses, but also nonprofit organizations, governmental entities, and individuals who want to participate in forging a better future for all.

 

We invite you to visit our friendly, small town for a vacation experience like no other. Our rich farming and ranching heritage compliment the history and archeology of the Ancestral Puebloans. Please check out these pages to learn a little about our city, then come visit to learn even more!

 

Click here to find out about Chamber programs and upcoming events.

 

Cortez Chamber logo 

 

Women's Resource Center

 

WRC Web banner

 

WRC acts as a one-stop-shop of small business information providing services to enhance women's knowledge about different aspects of entrepreneurship, and help build skills for improving the success of their ventures. The Women's Foundation of Colorado is a proud supporter of WRC's small business services.  

 

Click here to find out more about how the Women's Resource Center can help your business.

 

 Women's Resource Center 

A partnership program with the U.S. Small Business Administration. The Colorado Small Business Development Center network is partially funded by the U.S. Small Business Administration. The support given by the U.S. Small Business Administration through such funding does not constitute an express or implied endorsement of any of the co-sponsors' or participants' opinions, products or services. Any opinions, findings and conclusions, or recommendations expressed in this publication are those of the authors, and do not necessarily reflect the views of the U.S. Small Business Administration, the participating Small Business Development Centers, host institutions, ColoradoSBDC.com or InfoAvailable.com .