Important Notice Marine
New Shipment Enhancement in CoverageDock™
April 17, 2013
CoverageDock™ has introduced a new feature! Soon you'll be able to makes changes to a certificate that is confirmed in CoverageDock™ until such time as you actually print the original document. Presently, any changes you request push the shipment into a referral status. This change will be implemented upon the renewal date of your policy. 

 

The new functionality will save you the trouble of doing a change request and waiting until it's approved by the underwriter. Simply search for the certificate using Query/List, then click the Change Button. (If you've already printed the original, you may use Cancel/Replace to prevent the certificate from going into referral status).

 

We recommend that you preview the certificate on-screen (by using the Print Draft function) and review it for errors. Then you can make changes if needed before you print the original document. Note that you'll lose the shipment details unless you Confirm Booking or Save as Template after printing a draft.

 

If you have questions or want to implement this feature more quickly, please contact your CoverageDock™ support team at coveragedock@roanoketrade.com

Roanoke Trade, a division of Roanoke Insurance Group Inc.

1475 E. Woodfield Road, Suite 500
Schaumburg, IL 60173

email: marketing@roanoketrade.com 

phone: 1-800-ROANOKE

web: http://www.roanoketrade.com