Meritus Members Self-Service - How to Use their Member Portal
After receiving their Meritus ID Card and Member Packet, Meritus Members will receive two letters in the mail - one with their Member portal user name and the other with their temporary password.
Meritus members can easily access most of the information they are looking for via their Member Portal.
Member portal access includes:
- Home Screen Membership-at-a-glance
- Coverage Details and Eligibility
- Order a New Card
- Order a New Member Handbook
- Print Member Cards
- View/Print Member Policy
- View Member/Family Accumulators
- View Payment History
- Search Claims History and View Claims
- Find a Provider
- Find a Facility
- Request to Change PCP
- File a Complaint
- File an Appeal
- Request A Copy of Health Records
- Authorize the Disclosure of Protected Health Information
- Request to Limit/Restrict Protected Health Information
- File an Appeal
- Certify an Appeal for Expedited Review
- Request a Gym Membership Reimbursement
Members log into their member portal by going to meritusaz.com, Click Member, and then Member Portal.
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