Reach - Resources & News for Evolving Organizations

Consultants to Organizations | November 2013



The last edition of Reach was all about Millenials. Specifically, the type of organizational culture that appeals most to Gen Y and how to make sure you're setting the stage for higher retention. If you missed it, please click here.


This time, we're taking a look at how to get intentional about organizational culture from the leadership perspective with two leadership tips with culture at their core.

The Culture Calculator

Are You Living Your Culture?


For a desired organizational culture to be realized, every member of the team must demonstrate the desired culture daily - starting with leadership.  


In fact, if leadership is not a living example of the organization's culture in action, the chances of that culture existing anywhere other than on a piece of paper is pretty slim.


So, what can you, as a leader, do to ensure the culture you want is the culture you get?


Here are two culture-supporting leadership to get you started: 

Tip #1: Talk Behavior Over Traits


If we told you that leaders in a certain organization are honest, you know exactly what we mean, right? 


Or do you?


The problem with discussing leadership in terms of character traits is that one person's interpretation of what any given trait looks like can be very different from another's.


Having personal discussions with your key leaders during which you describe what behaviors you expect, rather than what traits you expect, leaves no room for error.


It also sends an important message. Specifically, that you expect your leaders to actually live these behaviors, not simply possess the ability to do so.


Big difference.


Also, by emphasizing behavior over character traits, you make it easier for your leaders to fill any gaps. They simply need to act differently - a task that can feel far less complicated and far more tangible than "changing your character." 


Tip #2: Practice Authenticity for Greater Alignment


As you can see from the first tip, maintaining a desired organizational culture requires alignment between the stated culture (the culture on paper) and the actions that happen within it (the actual culture), especially the actions of the leaders.


But how can we as leaders ensure we represent the organizational culture and still stay to true to ourselves?


The answer is authentic leadership.


Z. Colette Edwards, M.D., and CEO of Insight MD recently wrote about six steps leaders can take to "get real."  They are:

  1. Understand your why.
  2. Increase self-awareness and sense of self-determination.
  3. Limit your chances of having regrets.
  4. Walk your talk.
  5. Face your fears and be open to new paths.
  6. Express your true feelings.
Organizational culture is one of the most under-recognized sources of performance - and one of the most accessible assets you can tap to make a difference in results. The two tips above are only a piece of the puzzle. Taking the time to assess current culture and determine areas for change is one of the most important actions any leader can take in support of future success. 

We hope you enjoyed this addition of Reach. As always, please feel free to share your thoughts with us, as well as pass on this eNewsletter to anyone you think might benefit. 


To reaching success,

Paula Singer, Laura Francisco & Lorraine Kituri

Paula M. Singer, Laura Francisco & Lorraine Kituri


The Singer Group, Inc.


Is Your Culture
Built for Success?

Find out with our
FREE assessment tool.  

Connect With Us ...

View our profile on LinkedIn Find us on Facebook Follow us on Twitter
What's New?
  • Our colleague Miriam Pollack is offering Career Coaching, Resume and Interviewing Skills Development.  Miriam has conducted more than 30 successful searches for library directors and key staff and can help you present your best self.  For more information, contact Miriam by email or at 847-272-5011.  
  • The Singer Group was named one of the Baltimore Business Journal's Fastest-Growing Women Owned Businesses... read more