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Winter 2016  

Message from President Farrah Esquer
Farrah-Staff Photos
Cardinal Chronicles Highlights
As I look back on 2015 and ahead to 2016, I find myself filled with pride. Naturally, I'm proud of Cardinal's performance for the year but I'm also humbled by and in awe of our staff's dedication not only to our clients but also to humanity in general. Our team knows how fortunate we all are and shares their time and financial resources with others throughout the year.
Due to the commitment and exemplary work of our team, we added nine new client associations to the Cardinal family in 2015. We also hired additional team members who commit their working lives to those clients so that our focus on all our customers remains laser sharp. That is normal for us. We never take our eyes off the ball. In fact, many of our staff have been nominated for industry awards for their stellar performance in 2015. We hope to announce their wins in early February. And although our work has expanded and our team is busy, they have carried on Cardinal's 35-year tradition of philanthropy-of looking outside themselves, seeing people in need, and helping.
Cardinal team members gave of themselves outside of the business environment all year in myriad ways. Partnering with others in our industry, we cleaned beaches; raised money to combat leukemia and lymphoma; and provided food, clothing, and books to families throughout Orange County. At Thanksgiving, our Cardinal family provided food for 20 hungry Orange County families. And at the end of the year, Cardinal team members, many with children of their own, gave money and gifts to an anonymous family and provided Christmas dinner and gifts for the entire family.
I will always be grateful for our team's business performance and commitment to our clients. And I will always be filled with pride over our team's humanity and acts of kindness.

Farrah Esquer, President
It's Raining, It's Pouring

It was only a couple of months ago that everyone was talking about California's catastrophic drought, and now we have rain, and lots of it. As predicted, the El Nino weather system has worked its way north and is beginning to add to our water table. That's the good news. The bad news is that El Nino drops a lot of rain all at once, which can create a flood of problems if you're not prepared. If you haven't gotten your roofs inspected, drains and gutters cleaned, or V-ditches cleared, do so now. The El Nino rainy season is predicted to last at least through March. A little prevention can thwart major problems down the line. Just as you need to check and clean your private drains before a rain, be sure to check them after rain starts as well. The rain may wash debris back over grates, which could cause flooding. Many local fire departments provide sandbags at little or no cost for personal use.

If you have downed tree branches or even patio furniture in your yard, clean them up and/or secure it. Spending a little time on these chores before a deluge can prevent you from having to scramble during a downpour to keep your outdoor furniture from blowing onto a neighbor's roof or through a window.

If you have a common area water emergency, call Cardinal any time day or night.



Helping Others
This holiday season marked the 46th year of Share Our Selves' annual Adopt A Family program, a tradition that helps struggling Orange County families by providing gifts and food for the holidays. Cardinal has participated in this program for decades, and this year was no exception. We're proud that our employees think about others and provide gifts for a family who is not in a position to make their own purchases this year. 
Since the beginning of the program, more than 47,000 families have been adopted. This year, the Adopt A Family program connected donors with more than 1,600 families recommended by Costa Mesa and Santa Ana organizations and schools.

Stork Makes A Drop At Cardinal
Cardinal congratulates Accounting Department Member Victoria Helwich and her fianc´┐Ż Danny on the birth of their baby girl, Abygail Christine Smith on December 13. She weighed in at 7 pounds and 3 ounces, and was 20 inches long.

And The Nominees Are...
We are proud to announce that several of our team members annual awards have been nominated for coveted industry awards from the Orange County Regional Chapter of Community Associations Institute. Cardinal President Farrah Esquer has been nominated for a Chapter Appreciation award. Senior Account Manager and Director of Property Management Karen Holthe has been nominated for the Innovative Management and Speaker of the Year awards. Senior Account Manager Theresa Hirschman has been nominated for an Outstanding Service award.  Account Manager Christine Santisteban has been nominated for Manager of the Year. Director of Communications Mary Wortman has been nominated for Author of the Year.

Our team agrees with the Academy Award nominees who say, "It's an honor just to be nominated." All nominees are the best of the best in our industry, and are proud to represent Cardinal at the awards dinner on February 5. Good luck, everyone!

 Basket Brigade
The Cardinal Team is proud to have participated with 24 Hour Restoration again this year to provide Thanksgiving dinner to hungry families in Orange County. In addition to the generous efforts of the Cardinal staff, a special thank you goes out to Cardinal friends Barbara Zacky, Karen Mahlberg-Chaney, Janelle McLaughlin, Jan Lonsdale, Mary and Herman Kneip, and Stephanie Matney Walker. Thanks to everyone, we exceeded our goal of 15 baskets. This year, we provided food for 20 families.
In This Issue

Cardinal's Champions for a Cause 

Cardinal's Champion for a Cause (CCC) is an internal Cardinal program that allows employees and the company to team up to donate money to the employees' favorite charitable organizations throughout the year. Employees who participate in Casual Friday dress day each week donate a small sum of money to do so. Cardinal matches the collected funds, and a participating employee's name is randomly chosen during a staff meeting. That employee selects the charity to receive the donation.

Account Manager Christine Santisteban's name was selected at a staff meeting late last year as Cardinal's Champion for a Cause. Christine directed the donation to Children's
Hospital of Los Angeles for their expert and compassionate services. Her daughter has Wegener granulomatosis, a rare multisystem autoimmune system disease. "They diagnosed my daughter at a very early stage in the disease, which is a miracle, and took excellent care of her from age 13 through 18. They then referred her to a treatment facility near her university."
Administrative Assistant Brittany Gammon's name was recently selected as Cardinal's Champion for a Cause. Brittany directed the donation to the City of Hope. "I specifically like their involvement in diabetes education and treatment," said Brittany. "My cousin, who is now 30 years old, was diagnosed with Type 1 diabetes before he was 2 years old. City of Hope was a lifesaver for him. They treated his physical and emotional needs and gave him tools for a full and rewarding life."

Cardinal on the Fly
You live your life on the fly. Now Cardinal-Online can flit with you wherever you go. We are proud to announce that Cardinal Property Management's website is available now on smart phones and tablets.



Cardinal on the Fly! is active now, just as you are.

Help Cardinal Fly Farther in 2016 and Receive a Discount for Your Association

Would you like your association to receive a $200 discount on its next monthly management fee? Cardinal has been dedicated to helping Boards and Directors throughout Orange County for more than 30 years. Our strategic plan for 2015 and beyond includes not only further spreading our wings in Orange County but also into the Inland Empire and Los Angeles County. We continue to be the only property management firm in California that has earned both the national certification (AAMC) and state designation (ACMF) to serve our clients.


We are offering our client associations $200 off their next monthly management fee for referring a new client who signs a contract with Cardinal. Refer your friends to our website so they can see who we are and how we can help their communities to enhance the quality of their community living experience.

Watch our website and newsletter for further information in the coming year.

Cardinal 2016 Class Schedule


March 1, 2016 - Hot Topics: Disability Accommodations & Homeowner Insurance Claims


April 5, 2016 - Better Board Meetings


June 29, 2016 - Financial Review: What Every Board Member Should Know


August 30, 2016 - Ask the Attorney: Legal Q&A


October 6, 2016 - Board Member Boot Camp: Training for New Recruits 


View course descriptions here


Register here

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