Our practice provides for the communication needs of patients who are not proficient in the primary language of our clinical team and/or who have a communication impairment.
- GPs have a professional obligation to understand their patients' problems
- Patients have a right to understand the information provided by GPs and their recommendations
- Practices need to know how to access interpreter services.
The Department of Social Services provides free telephone interpreting services for GPs when providing Medicare-rebateable consults in private practice:
- Doctors Priority Line (available 24 hours a day, seven days a week)
- Delivered by the Translating and Interpreting Service (TIS National)
- On site interpreting service (subject to interpreter availability).