April 2014
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The Qualities of Outstanding People


Outstanding people balance their seriousness with an ability to laugh at almost anything - including themselves.



Outstanding people burn with an unquenchable longing to make good things happen.



Outstanding people view seemingly hopeless situations as issues waiting to be resolved.



Outstanding people recognize possibilities that remain hazy, opaque or invisible to others.



Outstanding people maintain a sense of proportion, concentrating on the work at hand rather than inflated daydreams.



Outstanding people learn to trust the good sense of their gut feelings and intuition.



Outstanding people stick it out for the long haul - which can mean years, decades, or even the course of an entire lifetime.

to the following companies that provided donations!
What do you think?
The University of Nebraska-Omaha to Study Volunteers in Non-profit

The City of Plano's VIP Program is partnering with the University of Nebraska-Omaha to study volunteers in non-profit. Your thoughts and responses are very important to the study of volunteerism and nonprofits.


The VPA Survey will asses your experience, relationship with staff, motivation for volunteering and understanding of the program(s).


Please look for the email and take a few minutes to complete and return this anonymous survey.

"It's easy to make a buck. It's tougher to make a difference."
--Tom Brokaw
Dear VIPs, City Staff and Partners

"Teamwork Makes the Dream Work" could have been the theme for this year's Volunteer Recognition Events. During each department's recognition, we heard someone speak about the professionalism of our volunteers and the partnerships developed between them and staff.


The ceremonies focused on our amazing volunteers and the VIP program's accomplishments. See what is said about some of those recognized.


Each department has their own fabulous team, but it's important to remember we are all TEAM PLANO and that's what makes the Dream Work! Thank you all for what you do.




Robin Popik                          Corina Sadler, CVA

VIP Supervisor                              VIP Coordinator

VIPs Recognized for Outstanding Service
PCPAAA President
John Carlson presents Roberty Landry with the Rookie of the Year award
In 2013, Landry donated 520 hours assisting the Plano Police Department with Warrant Calls, Records, Kids Night Out, Balloon Fest, CPA Class Assistance, Municipal Court Appearance, Christmas Cops, and Citizens Patrol. 


For more information, see Citizens Police Academy.

Sabrina Mendoza awarded Volunteer of the Year

Mendoza serves the Plano Animal Shelter by tirelessly laundering blankets, towels, and other items that provide comfort to the animals. Last year, this staff-favorite served 98 hours.


Interested in fostering animals in your home or working inside the shelter? Fill out this online application.

PFRA President Mike Cantrell, Volunteer Resources Supervisor Robin Popik and Fire Chief Brian Crawford Thank Volunteers at Recognition Event

"The members of PFRA provide not only valuable volunteer hours to Plano Fire-Rescue and the city, but having graduated from our Citizens Fire Academy, have an understanding of the daily operations and organization of the department.


This knowledge allows them to be such wonderful advocates for Plano Fire-Rescue and its members as they volunteer and as they work and live in the city."

-Fire Chief Brian Crawford


You can learn more about the

Citizens Fire Academy on their website. 




VIPs Caught on Video
VIP - Plano TV
Kristyn Reeves Explores Career Options by Volunteering
VIP Darcy Koss in Plano
Serving up Meals is a Team Effort for Darcy Koss
Volunteer John Reas
Volunteer of the Year John Reas Keeps Texas Beautiful
Volunteer of the Year John Reas Keeps Texas Beautiful
Plano Environmentalist Excavates Car
Piece by Piece from Rowlette Creek
Intuit Co-workers remove Gremlin from Rowlette Creek.

It appears to be a 1970 Gremlin that Robert Swann, the Green Team Leader at Intuit, has been removing from Rowlette Creek in Oak Point Park and Nature Preserve. Too heavy to remove otherwise, Swann has been taking it apart piece by piece and recycling the parts. The CPA and environmentalist decided to remove the eyesore because he enjoys nature and wants to protect it.   


"We're not going to get very far hundreds of years from now if we continue to abuse and pollute our resources," Swann said. "Hopefully the respect for the Earth will be a higher priority in people's lives than it is right now."


Recently he brought co-workers to help remove the heavy engine. In addition, the group also collected several bags of trash, a dishwasher, a washing machine, and a porta-potty. For more details, see The Gremlin in Plano's Rowlette Creek.

City of Plano
Volunteer Resources Group
Robin Popik, Volunteer Resources Supervisor
  Corina Sadler, CVA Volunteer Resources Coordinator
Dawna Walls, Volunteer Resources Communications Liaison